7.5

Reviews of Radisson Lagos Ikeja 4 stars

42 Isaac John St, Ikeja, Nigeria, 100001 Lagos, Nigeria

  • Okeke

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    No warm reception. No eye contact. No rooming guide!

    Property response:

    Dear Okeke, Thank you for sharing your feedback. We are deeply sorry to hear that your arrival experience did not reflect the warm and attentive service we aim to provide. Proper eye contact and clear room guidance are fundamental to our hospitality standards, and we regret that we fell short during your visit. Please be assured this will be addressed with our team to ensure every guest is greeted with warmth and professionalism moving forward. We hope to have the chance to provide you with a much better experience on your next stay. regards,

    Dear Okeke, Thank you for sharing your feedback. We are deeply sorry to hear that your arrival experience did not reflect the warm and attentive service we aim to provide. Proper eye contact and clear room guidance are fundamental to our h… Show more

    Radisson Lagos Ikeja
    28 August 2025
  • Colin

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Soulless

    Property response:

    Dear Colins, Thank you for the amazing review. Look forward to your next visit. Regards,

    Radisson Lagos Ikeja
    26 August 2025
  • Sujeewa

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Very arrogant and unprofessional

    Property response:

    Dear Sujeewa, Thank you for taking the time to share your feedback with us. We sincerely apologize for the deeply disappointing experience during your recent stay. The lack of bath towels, the difficulty in receiving service, and the issue with breakfast. We deeply regret the confusion regarding your breakfast inclusion. Your booking details should have been honored. We are investigating the discrepancy in your reservation to prevent this from recurring. We would appreciate the opportunity to regain your trust. If you’re willing to give us another chance, So we can arrange a future stay that reflects the high standards we strive to deliver. REgards,

    Dear Sujeewa, Thank you for taking the time to share your feedback with us. We sincerely apologize for the deeply disappointing experience during your recent stay. The lack of bath towels, the difficulty in receiving service, and the issue … Show more

    Radisson Lagos Ikeja
    26 August 2025
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  • Okinarewa73

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Beautiful experience

    Property response:

    Dear Okinarewa, Thank you for the amazing review. We are glad that you had an amazing experience during your stay with us. Look forward to your next visit. Regards,

    Radisson Lagos Ikeja
    18 August 2025
  • 7.0 Good
    Hussaini

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Otiego

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Clean room, bathroom and linen

    The booking details on the booking.com did not match what was offered and provided at the hotel when we arrived. Customer handling by the night staff that moved us into the room was poor. Very basic breakfast for those who can not take local foods but prefer continental breakfast.

    Property response:

    Dear Otiego, Thank you for sharing your feedback with us. We appreciate your positive feedback on the cleanliness of our room, bathroom, and linens. However, we are sincerely sorry that the booking details did not align with what was allocated on arrival. This was because we dont have adjoining premium rooms or close to each other, and the service you experienced from our night staff fell short of our standards. Please accept our apologies for any inconvenience caused. This will be addressed internally to ensure a seamless check-in process and better guest handling going forward. Regarding breakfast, your feedback has been shared with our culinary team to explore ways of enhancing our continental breakfast options. hope to have the opportunity to welcome you again for a much-improved experience. Regards,

    Dear Otiego, Thank you for sharing your feedback with us. We appreciate your positive feedback on the cleanliness of our room, bathroom, and linens. However, we are sincerely sorry that the booking details did not align with what was alloca… Show more

    Radisson Lagos Ikeja
    10 August 2025
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  • Omoye

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 3 August 2025 · Stayed in May 2025

    Verified review
  • Sujeewa

    Reviewed: 2 August 2025 · Stayed in June 2025

    Verified review
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  • Sujeewa

    Reviewed: 2 August 2025 · Stayed in June 2025

    Verified review
  • Rabi

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    I liked Everything.... will stay again

    Property response:

    Dear Rabi, Thank you so much for your kind words! We’re delighted to hear that you enjoyed every aspect of your stay and that we made a positive impression. It means a lot to know that you would choose to stay with us again, and we can’t wait to welcome you back for another wonderful experience. Warm regards, Deborah Guest Relations

    Dear Rabi, Thank you so much for your kind words! We’re delighted to hear that you enjoyed every aspect of your stay and that we made a positive impression. It means a lot to know that you would choose to stay with us again, and we can’t … Show more

    Radisson Lagos Ikeja
    2 August 2025
  • Angel

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Good location and friendly staff

    Wasn’t quite up to standard for the price and location

    Property response:

    Dear Angel, Thank you for taking the time to share your feedback with us. We are pleased to know that you appreciated our convenient location and the friendliness of our team. However, we regret that certain aspects of your stay did not meet your expectations in relation to the price and overall experience. Please be assured that your comments are valuable to us, and we will review them carefully with our team as we work to enhance our services. We look forward to the opportunity of welcoming you back in the future for a more seamless and satisfying stay. Regards,

    Dear Angel, Thank you for taking the time to share your feedback with us. We are pleased to know that you appreciated our convenient location and the friendliness of our team. However, we regret that certain aspects of your stay did not me… Show more

    Radisson Lagos Ikeja
    27 July 2025
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  • Akinsiku

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review
  • Mike

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review
  • Sam

    Reviewed: 8 July 2025 · Stayed in June 2025

    Verified review
    Property response:

    ear Sam, Thank you for your recent stay at Radisson Hotel, Ikeja, and for taking the time to rate your experience. We're glad to see your overall score and appreciate your feedback across the key areas of your stay. Your comments help us identify opportunities to improve and serve you even better on your next visit. We look forward to welcoming you back soon. Warm regards, Deborah Guest Relations

    ear Sam, Thank you for your recent stay at Radisson Hotel, Ikeja, and for taking the time to rate your experience. We're glad to see your overall score and appreciate your feedback across the key areas of your stay. Your comments help… Show more

    Radisson Lagos Ikeja
    8 July 2025
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  • Anonymous

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    This was an overnight stop so in late and out very early so wasn’t here enough time to get to know the place but it was clean, tidy and safe.

    Nothing

    Property response:

    Dear Esteemed Guest, Thank you for choosing to stay with us, even if it was just for a short stopover. We’re glad to know that you found the environment clean, tidy, and safe that means a lot to us. We hope that next time you’ll have the opportunity to stay a bit longer and enjoy more of what we have to offer. We’d love to welcome you back! Warm regards, Deborah Guest Relations

    Dear Esteemed Guest, Thank you for choosing to stay with us, even if it was just for a short stopover. We’re glad to know that you found the environment clean, tidy, and safe that means a lot to us. We hope that next time you’ll have the… Show more

    Radisson Lagos Ikeja
    30 June 2025
  • Ige

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Very friendly welcoming staff. Nice meal from the room service menu

    Extra towel in the bathroom. As well as more coffee

    Property response:

    Dear Mr. Ikpikpini, Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you felt warmly welcomed by our team and that you enjoyed your meal from our room service menu. Your comments truly mean a lot to us. We’ve also taken note of your suggestions regarding an extra towel in the bathroom and more coffee — simple touches that can make a big difference. We’ll certainly keep these in mind to enhance the comfort of our guests going forward. It was a pleasure having you with us, and we look forward to welcoming you back to Radisson Blu Lagos Ikeja in the near future! Warm regards, Deborah Guest Relations

    Dear Mr. Ikpikpini, Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you felt warmly welcomed by our team and that you enjoyed your meal from our room service menu… Show more

    Radisson Lagos Ikeja
    31 May 2025
  • Paul

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review
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  • Alexander

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review
  • Mary

    Reviewed: 15 May 2025 · Stayed in April 2025

    Verified review
  • Jubreal

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review
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  • 7.0 Good
    Olutosin

    Reviewed: 27 April 2025 · Stayed in March 2025

    Verified review
  • Christine

    Reviewed: 21 April 2025 · Stayed in February 2025

    Verified review

    Location and feel of 5 star hotel. Awesome amenities

    No forex available at all. Could not change my USD or make payments in USD. Had to go out quite a distance to buy local currency

    Property response:

    Thank you for taking the time to share your feedback. We're glad you enjoyed the location and the five-star feel of the hotel, as well as our amenities — that truly means a lot to us. We do apologize for the inconvenience you experienced regarding currency exchange. We understand how important it is for international travelers to have easy access to such services, and we're actively looking into ways to improve this aspect for our guests. Look forward to your next visit. Regards,

    Thank you for taking the time to share your feedback. We're glad you enjoyed the location and the five-star feel of the hotel, as well as our amenities — that truly means a lot to us. We do apologize for the inconvenience you experienc… Show more

    Radisson Lagos Ikeja
    23 April 2025
  • Ayodele

    Reviewed: 18 April 2025 · Stayed in April 2025

    Verified review
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  • Nnennaya

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review
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