Reviews of Prosbel Hotel
6 Beira Crescent Off Adetokunbo Ademola, 900288 Abuja, Nigeria
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Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 March 2025 · Stayed in December 2024
Verified reviewReviewed: 25 February 2025 · Stayed in December 2024
Verified reviewReviewed: 17 January 2025 · Stayed in December 2024
Verified reviewThe staff at Prosbel are very helpful and welcoming. They were able to give me advice on the local area and I was free to ask questions without hesitation. Location was close to most places, however it is not yet a well-known area to drivers so they either drove past it or it was easier for me to meet them outside of the hotel. The room size was big and was always clean. The room service food was very good, 24hrs too and would recommend. The rooms that included breakfast you could have it in your room instead of in the restaurant, something I had not seen in Europe/Americas, so a bonus.
The internet at Prosbel is the biggest let down. I think I had good internet for only one of the 6 days I stayed at the hotel. I had to use Mywifi or my phone for work, which was disappointing. The staff weren't able to resolve the problem and it affected even watching streaming services like Netflix or Youtube on the TV.
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewProsbel hotel is a good place to stay, nice, confortable and clean. People are very nice
So the problem was that in bookings it says that you can pay in USD, however when you get there you can only pay in naira, and those days was difficult to get nairas.
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewReviewed: 8 September 2024 · Stayed in August 2024
Verified reviewThe hotel is centrally located and easy to access by taxi. The staff is amicable and always willing to support you. The decor and aesthetics of the room are top-notch. As a woman traveling alone, security is critical and the team is very security conscious. I was informed before any guest came to visit and received a call to check if everything was okay after the guest left. The management addressed my concerns timely when I raised it, which was appreciated. I have stayed at the hotel twice and will return.
While the rooms are tastefully done, the facility's maintenance seems to be lacking. My toilet was leaking and the shower head was not working. The quality of the cleaning service can be improved. My room was not consistently cleaned and when the room was cleaned, it was not done well (especially the bathroom). There were times when used plates (including leftover food) from other rooms were left outside the doors for several hours and were not picked up by the restaurant staff. The internet access was a great disappointment. I have never been able to use it consistently and have had to go out of the hotel to get work done virtually. The Internet is a major concern for business travelers who need to get work done.
Reviewed: 3 August 2024 · Stayed in July 2024
Verified reviewNothing
Bad Internet Service No International POS machine Generally, it was not a good experience
Dear Nelson, Thank you for taking the time to share your feedback about your stay with us. We apologize that we fell short of your expectations in some areas. Regarding payment options, we recall suggesting alternative payment methods to you, which you ultimately used to settle your bill. We also provided a MiFi device for your internet needs, which you used throughout your stay. We take your comments about the internet service seriously and will look into upgrading our infrastructure to improve connectivity. Additionally, we will explore options for installing an international POS machine to better serve our guests in the future. We regret that your overall experience was not satisfactory, and we hope to have the opportunity to serve you better in the future. Best regards, Prosbel Team
Dear Nelson, Thank you for taking the time to share your feedback about your stay with us. We apologize that we fell short of your expectations in some areas. Regarding payment options, we recall suggesting alternative payment methods t… Show more
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewReviewed: 27 June 2024 · Stayed in April 2024
Verified reviewI highly recommend this hotel as it offers top-notch service. The rooms are comfortable and the reception is warm and inviting. I can't wait to return. Thank you for the exceptional experience!
Wow, thank you so much for your glowing review! We're glad to hear that you enjoyed our top-notch service, comfortable rooms, and warm reception. It means the world to us that you felt welcome and had an exceptional experience. We can't wait to welcome you back again soon! Thank you for recommending us to others and for choosing to stay with us. We appreciate your support and look forward to your next visit! Chinwe Prosbel Hotel Abuja.
Wow, thank you so much for your glowing review! We're glad to hear that you enjoyed our top-notch service, comfortable rooms, and warm reception. It means the world to us that you felt welcome and had an exceptional experience. We can't wai… Show more
Reviewed: 17 May 2024 · Stayed in May 2024
Verified reviewReviewed: 29 March 2024 · Stayed in March 2024
Verified reviewIt was a beautiful night I must confess Clean ,serene,cozy ,I could go on …..
How clean and modern the furniture was
We are delighted to read your review! It truly warms our hearts to know you had a lovely and comfortable stay with us. At our establishment, we place great importance on providing a serene and immaculate environment for all our guests, and we are pleased to hear that you had a similar experience. Our team takes pride in ensuring that the furniture is clean but also trendy, so we are thrilled to know that you enjoyed this aspect of your stay as well. We would be honoured to host you again and look forward to providing you with another unforgettable experience! Warm Regards. John Chinwe for prosbel Hotel.
We are delighted to read your review! It truly warms our hearts to know you had a lovely and comfortable stay with us. At our establishment, we place great importance on providing a serene and immaculate environment for all our guests, and … Show more
Reviewed: 27 March 2024 · Stayed in March 2024
Verified reviewReviewed: 23 March 2024 · Stayed in March 2024
Verified reviewSpacious and extremely clean rooms. Friendly staff and the food was good. Better than most places I’ve stayed in Abuja
Thank you for your kind words Paul! We're glad to hear that you enjoyed our spacious and clean rooms, friendly staff, and delicious food. It's wonderful to know that your experience surpassed your expectations. We look forward to welcoming you back on your next visit to Abuja!
Thank you for your kind words Paul! We're glad to hear that you enjoyed our spacious and clean rooms, friendly staff, and delicious food. It's wonderful to know that your experience surpassed your expectations. We look forward to welcoming … Show more