Reviews of Mövenpick Hotel Ikoyi Lagos 4 stars
47 Alfred Rewane Road, Ikoyi, 100233 Lagos, Nigeria
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Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewLocation
Did not meet expectation
Dear Paul, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our location and appreciated the service provided by our staff. However, we regret that our facilities did not meet your expectations. Please know that renovations are currently underway, and we’re committed to enhancing the experience for our guests. We look forward to welcoming you again soon and providing a more satisfying stay. Warm Regards, Simon & The Team
Dear Paul, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our location and appreciated the service provided by our staff. However, we regret that our facilities did not meet your expectations. Please know that … Show more
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 March 2025 · Stayed in December 2024
Verified reviewThe location was ideal
The property was not well kept and the carpet was wet
Dear Rapahel, Thank you for taking the time to share your feedback. We are pleased to hear that you found our location ideal, as we strive to offer convenience and comfort to all our guests. However, we sincerely regret to learn about the condition of the property and the wet carpet you encountered during your stay. This is not reflective of the standards we aim to uphold, and we deeply apologize for the inconvenience caused. Your comments have been shared with our team, and we are taking immediate steps to address these concerns to prevent similar occurrences in the future. Your satisfaction is very important to us, and we value your input as it helps us improve. We hope to have the opportunity to welcome you back for a better experience in the near future. Warm regards, Simon & Team
Dear Rapahel, Thank you for taking the time to share your feedback. We are pleased to hear that you found our location ideal, as we strive to offer convenience and comfort to all our guests. However, we sincerely regret to learn about the c… Show more
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in January 2025
Verified reviewYou need to remember that not everyone is from Nigeria or Africa when making your Foods ( At list have some international standards and stuff like that ok.
Dear Ejiofor, Thank you for sharing your feedback about our buffet. We appreciate your honesty. While we strive to offer a diverse selection, we apologize if it did not meet your expectations. Your comments will help us improve, and we hope to provide a better experience during your next visit. 🍽️🏨 Regards, Simon & Team.
Dear Ejiofor, Thank you for sharing your feedback about our buffet. We appreciate your honesty. While we strive to offer a diverse selection, we apologize if it did not meet your expectations. Your comments will help us improve, and we hope… Show more
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewThe check-in and checkout process was smooth
The size of the room. The room key kept losing its magnetic charge. The pool was small and had debris in it.
Dear Margaret, Thank you for your feedback. We're glad you had a smooth check-in and checkout experience. We're sorry about the issues with the room key and the pool. We'll address these concerns with our maintenance team to improve our services. Your satisfaction is important to us, and we hope to provide a better experience on your next visit. Thank you for staying with us. Best Regards Simon and Team
Dear Margaret, Thank you for your feedback. We're glad you had a smooth check-in and checkout experience. We're sorry about the issues with the room key and the pool. We'll address these concerns with our maintenance team to imp… Show more
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewExcellent service and staff
I like everything
Dear Linda, We are delighted to hear that you enjoyed your stay with us at Mövenpick Hotel Ikoyi Lagos. Thank you so much for your kind feedback and 10 points review. We are especially pleased to know that you found our hotel to offer “great value.” We look forward to welcoming you back in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Simon & Team
Dear Linda, We are delighted to hear that you enjoyed your stay with us at Mövenpick Hotel Ikoyi Lagos. Thank you so much for your kind feedback and 10 points review. We are especially pleased to know that you found our hotel to offer “grea… Show more
Reviewed: 27 January 2025 · Stayed in December 2024
Verified reviewStaff were courteous
The air conditioner barely worked. The washhand basin was stinking.
Dear Olufemi, Thank you for sharing your experience with us. We appreciate your positive feedback about our courteous staff. However, we apologize for the inconveniences you faced during your stay. Regarding the poor quality of your air-conditioning system and wash hand basin, we take your comments seriously and will work to improve it. Our maintenance team attention has been drawn to this and they will address these issues promptly. Your feedback helps us identify areas for improvement that will provide value for money for our valued guests. We hope that you will consider staying with us again, and we’ll strive to exceed your expectations next time. Thank you for choosing our hotel, and we look forward to welcoming you back soon. 🏨🌟 Best Regards, Simon & Team
Dear Olufemi, Thank you for sharing your experience with us. We appreciate your positive feedback about our courteous staff. However, we apologize for the inconveniences you faced during your stay. Regarding the poor quality of your air-con… Show more
Reviewed: 17 January 2025 · Stayed in December 2024
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 January 2025 · Stayed in January 2025
Verified reviewIt is alright.
The breakfast in the hotel is not as it was before. Something’s are missing
Dear Nasiru, On behalf of us all here at the Mövenpick Hotel Ikoyi Lagos, allow me to thank you for taking to the time to provide your valuable feedback. Please be assured that your observations about missing items at the buffet breakfast have been well noted and will further assist us in our quest to deliver a better-quality experience for all our guests. Once again thank you and we hope that you will be returning soon. With Best Regards, Simon & Team
Dear Nasiru, On behalf of us all here at the Mövenpick Hotel Ikoyi Lagos, allow me to thank you for taking to the time to provide your valuable feedback. Please be assured that your observations about missing items at the buffet breakfast h… Show more
Reviewed: 5 January 2025 · Stayed in December 2024
Verified reviewA nice place, I enjoyed my stay.. Very safe!
Just a little too pricey with the extra cost..
Dear Noah, Thank you for taking the time to leave a review. Your feedback is greatly appreciated especially about the safety of our hotel, and so we hope to welcome you back in the nearest future. Regards, Simon & Team
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewGreat
Geeat
Dear Ekpenyong, Thank you for the amazing review and rating of our hotel. We are delighted that you took the time out to rate our facility and services. Rest assured that we will continue to do our best to maintain the premium quality standard of service and friendliness which you expect of us. We are hoping to see you again soon. Regards, Simon & Team
Dear Ekpenyong, Thank you for the amazing review and rating of our hotel. We are delighted that you took the time out to rate our facility and services. Rest assured that we will continue to do our best to maintain the premium quality sta… Show more
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewGreat staff
None
Dear Ekpenyong, Thank you for the amazing review and rating of our hotel. We are delighted that you took the time out to rate our facility and services. Rest assured that we will continue to do our best to maintain the premium quality standard of service and friendliness which you expect of us. We are hoping to see you again soon. Regards, Simon & Team
Dear Ekpenyong, Thank you for the amazing review and rating of our hotel. We are delighted that you took the time out to rate our facility and services. Rest assured that we will continue to do our best to maintain the premium quality sta… Show more
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewIt has good access to my intended location in Victoria Island. Nothing more. I wish I could say more.
Poor staff at Check-in: The check-in process is not to the standard of other Movenpick hotels or, say, Radisson Blu Hotel. Room: The room was subpar in every way. I booked a deluxe room, and besides having a king-size bed, all other amenities were unavailable. The bathroom had no toiletries, and the room looked poorly cleaned. There were no towels or bathrobes, no ironing boards or pressing irons, and only two hangers. I called the operator for help, and they took my request but never showed up despite going to report the situation in the room physically. It is a colossal letdown overall.
Dear Folashikemi, Thank you for sharing your experience with us. We appreciate your positive feedback about our location. However, we sincerely apologize for the inconveniences you faced during your check-in and stay. Regarding the room and quality of cleaning, please know that we take your comments very seriously and will work to improve in these areas. We apologize for the disappointment caused by the lack of sufficient room hangers, especially after you called to request them. Rest assured; our Rooms Division team is actively working on enhancing this aspect of our service. Your feedback is invaluable in helping us identify areas for improvement. We hope you will consider staying with us again, and we will strive to exceed your expectations next time. Thank you for choosing our hotel. We look forward to welcoming you back soon. 🏨🌟 Best Regards, Simon & Team
Dear Folashikemi, Thank you for sharing your experience with us. We appreciate your positive feedback about our location. However, we sincerely apologize for the inconveniences you faced during your check-in and stay. Regarding the room and… Show more
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 25 December 2024 · Stayed in December 2024
Verified reviewEverything
None
Dear Ekpenyong, We are delighted to hear that you enjoyed your stay with us at Mövenpick Hotel Ikoyi Lagos. Thank you so much for your kind feedback. We are especially pleased to know that you found everything satisfactory about our hotel. We look forward to welcoming you back in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Simon & Team
Dear Ekpenyong, We are delighted to hear that you enjoyed your stay with us at Mövenpick Hotel Ikoyi Lagos. Thank you so much for your kind feedback. We are especially pleased to know that you found everything satisfactory about our hotel… Show more
Reviewed: 17 December 2024 · Stayed in November 2024
Verified review