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Commentaires sur l'établissement J Gibson Hotel

34 Oyibo Adjarho Street, Lekki Phase 1, 105102 Lagos, Nigeria

  • Andrea

    Commentaire envoyé le 12 novembre 2022 · Séjour effectué en Novembre 2022

    Commentaire authentique

    Il n'ont pas prise en compte ma chambre m'ont donné une chambre en dessous de celle que j'avais réservée et on m'ont fais payer le même tarif J'ai rien aimé j'ai laisser mes écouteurs sur le lit avant mon départ de sorti de la journée à mon retour elles n'y étaient plus en me plaignant j'ai sentir de l'ironie dans les propos. Il faut faire les pieds et les mains pour avoir l'eau chaude et le WiFi vraiment je ne le recommande à personne

    Réponse de l'établissement :

    The above review is inaccurate and it seems like you have the intention to damage our reputation. 1. You booked a super deluxe room, you arrived by midnight without informing us that you might arrive late. Hence we had to sell your Superdelux room when it was gettng too late. You didn’t make payment or deposit for the room. Your booking has no credit card attached to it, so you can’t expect us to keep the room till morning and lose all opportunities. 2. Upon arrival, we gave you our king suite which is more higher in price for the same rate. Ma’m, the room you stayed in has a room and a sitting area. In order words, it is demarcated, you slept on the bed and requested for an extra mattress for your brother who slept on the other section of the room. Ma’m, the room you stayed in has a balcony and only our king suites has balconies. Yes you complain that the room is different from what you booked and I explained all these to you. Ma’m you had difficulty making payment upon arrival and it took you several hours to arrange someone from home to make a transfer. This means that you could have just rejected the room and cancel your booking if you didn’t like the arrangement. Ma’am, you further extended your stay in that same room and never ask to see any other room when you wanted to extend, this means that you were 💯 okay with your room and I wonder why you had to come here and make all these comments 3. You talked about Wifi. You requested for wifi password. I came to your room and you told me that your phone had connected automatically because you had stayed with us before and your phone got connected automatically. You then ask me to help your brother connect which I did. Why then are you here making up stories? Regards to hot water, there is a hot water switch which you have to turn on first before the heater would get to work. It is located on the wall next to the Airconditioner switch Ma’m. 4. Your supposed missing EarPod if missing truly did not happen here in j gibson. Take your time and read through all other reviews you will realize that you are the first person to make such claims about us. When I heard about this news I came to you with the housekeepers who made your room. Thorough search was done in your room. You first said you kept it on the table when you were going out that morning. Later you said we should go to the kitchen and look for it on the tray which was used to serve you food at the midnight you arrived. You also said that you had called the driver that drove you to see if you left it in his car. It is unfortunate that we are your victim Ma’m. Regards Chioma

    The above review is inaccurate and it seems like you have the intention to damage our reputation. 1. You booked a super deluxe room, you arrived by midnight without informing us that you might arrive late. Hence we had to sell your Super… Voir plus

    J Gibson Hotel
    15 novembre 2022
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