4.0

Reviews of Immaculate Excellence Luxury Hotel 4 stars

14 Sam MbaKwe Ave, 460281 Owerri, Nigeria

  • Ian

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    This is a relatively new hotel which is not yet fully prepared to commence business. The workers at all levels and skill sets would require adequate training. This includes the security men, cleaners, receptionist and the restaurant staff. ALL of the require training to fit the hospitality industry.

    The staff are not trained for the hospitality industry as this is a new facility, you notice they nearly know what to do be it in operating POS or even the basic hospitality ethics in hotels.

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