Reviews of Ibis Lagos Ikeja 3 stars
23 Toyin Street, Ikeja, 100271 Ikeja, Nigeria
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewIt’s close to the airport for transit
Ibis hotel is becoming dated. I’ve been staying here for years and I feel some upgrade needs to be done.
Dear Guest Shamaki Thank you for giving ibis Ikeja an opportunity to be of service to you and taking the time to share your experience with us. Team ibis and I look forward to welcoming you back to your hotel soon again in Lagos. Regards, General Manager
Dear Guest Shamaki Thank you for giving ibis Ikeja an opportunity to be of service to you and taking the time to share your experience with us. Team ibis and I look forward to welcoming you back to your hotel soon again in Lagos. Regards, … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewLocation
No Indian Food, Breakfast not at all GOOD. IBIS Doesn't accept cash payment ( What to do if International Credit card declines ?)
Dear Guest Thank you for giving ibis Ikeja an opportunity to be of service to you and taking the time to share your experience with us. Soon we will upgrade our menu for Indian guests. Team ibis and I look forward to welcoming you back to your hotel soon again in Lagos. Regards, General Manager
Dear Guest Thank you for giving ibis Ikeja an opportunity to be of service to you and taking the time to share your experience with us. Soon we will upgrade our menu for Indian guests. Team ibis and I look forward to welcoming you back to… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 April 2025 · Stayed in March 2025
Verified reviewIncompetent Arrogant Staff who are extremely unhelpful. Room facilities are of such poor quality, towels are as old as scrub rags, you are only allowed 1 of those stained dirty disgusting towels per day. Toilet was dirty when I arrived in my room, fridge didn’t work, no hot water and I was told that the hotel is SELF SERVICE if I want an iron or ironing board etc I need to get it myself it doesn’t come to my room. If you use your towel in the morning you will use the same wet one in the evening, no floor towel, no hair towel face towel or anything. You pay a lot for extremely poor service and a terrible customer relations team. Find yourself another hotel I would not go back there even if it was for free!
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewThe hotel is old and dated. Service, especially room service is very poor. Food variety is seriously lacking.
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewThe staff were respectful and easily approachable at all times
At the breakfast buffet, they ran out of Zobo juice, and at busy times, there was not enough hot water to make coffee and tea..
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewEverywhere smells awful
Very dirty hotel
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewEveryone welcomed me.
Couldn’t use cash
Reviewed: 3 February 2025 · Stayed in November 2024
Verified reviewProximity to my hospital, where I underwent a comprehensive (all-day) checkup. Proximity to the international airport and free airport shuttle - the driver was already waiting for me 15 minutes to departure time and as I was only passenger, we left ahead of time and got to airport hassle-free and with plenty of time to spare. Thanks, Ibis! This was really important as even though I travel (a lot!), nerves still creep in somehow. I have found that a perfectly executed schedule always calms me down.
Nothing, really. I was pleasantly surprised. Perhaps I set the bar too low? I had just been to 3 5-star hotels in 2 different continents on the same trip before arriving at Ibis, so I think the bar was pretty high.
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewIt was clean and comfortable
Reviewed: 29 December 2024 · Stayed in November 2024
Verified reviewThe location
The room was just too small, perhaps needs some tlc
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 December 2024 · Stayed in November 2024
Verified reviewReviewed: 22 December 2024 · Stayed in November 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewThe breakfast was ok. That was the only thing that was ok.
Everything. From the room to the service. Delivered wrong order from what I requested for. The Ac didn’t work so the room was super hot and the A/c kept making noises.
Reviewed: 18 December 2024 · Stayed in November 2024
Verified reviewReviewed: 18 December 2024 · Stayed in November 2024
Verified reviewReviewed: 18 December 2024 · Stayed in November 2024
Verified review