Reviews of Grand Inn & Suites 3 stars
3 Gateway Stadium Road, GRA, Ogun State, 120231 Ijebu Ode, Nigeria
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Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 March 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in January 2025
Verified reviewReviewed: 23 February 2025 · Stayed in January 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in November 2024
Verified reviewReviewed: 19 December 2024 · Stayed in December 2024
Verified reviewReviewed: 6 November 2024 · Stayed in November 2024
Verified reviewReviewed: 31 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewReviewed: 27 May 2024 · Stayed in May 2024
Verified reviewReviewed: 17 May 2024 · Stayed in March 2024
Verified reviewReviewed: 15 March 2024 · Stayed in February 2024
Verified reviewThe AC did not work satisfactorily. The bathroom was flooded
Dear Mrs. Lydia, Pleasant Greetings from Grand Inn & Suites! We are glad to have you stay in our hotel & we appreciate your comments about our hotel services. We hereby assure you of our commitment to continue working harder and to improve on the area you have mentioned so as to remain your best hotel to visit anytime you are within our locality. We are so sorry about your experience from the AC & the bathroom. We assured you we will not relent on our effort and services standard rather we'll continue to improves. We thank you for the trust & opportunity given to us to served you and we hope to host you again. Warm Regards. Thanks. Management.
Dear Mrs. Lydia, Pleasant Greetings from Grand Inn & Suites! We are glad to have you stay in our hotel & we appreciate your comments about our hotel services. We hereby assure you of our commitment to continue working harder and to … Show more
Reviewed: 28 January 2024 · Stayed in January 2024
Verified reviewCentral location
Noise from building work
Dear Mr Ola, Greetings from Grand Inn & Suites! We are glad to have you stay in our hotel & we appreciates your comments about our hotel services. We appreciate your efforts to review about our hotel and facilities. We hereby assure you of our commitment to continue working harder to remain your best hotel to visit anytime you are within our locality. We are sorry about the inconvenience as a result of the noise. Is a temporary construction which is to serves you better when completed. We assured you we will not relent on our effort and services standard rather we'll improves. We will be glad to have more of you and serves you better in your next visit. We thank you for the trust & opportunity given to us to served you and we hope to host more of you. Warm Regards as we hope to welcome you soon. Thanks. Management.
Dear Mr Ola, Greetings from Grand Inn & Suites! We are glad to have you stay in our hotel & we appreciates your comments about our hotel services. We appreciate your efforts to review about our hotel and facilities. We hereby assure… Show more
Reviewed: 27 January 2024 · Stayed in January 2024
Verified reviewCleanliness AC in good working condition
No hand soap
Dear Mr Ola, Greetings from Grand Inn & Suites! We are glad to have you stay in our hotel & we appreciates your comments about our hotel services. We appreciate your efforts to review about our hotel and facilities. We hereby assure you of our commitment to continue working harder to remain your best hotel to visit anytime you are within our locality. We are sorry about the hand wash not provided. We assured you we will improves on this and not relent on our effort and services standard. We will be glad to have more of you and serves you better in your next visit. We thank you for the trust & opportunity given to us to served you and we hope to host more of you. Warm Regards to your family as we hope to welcome you soon. Thanks. Management
Dear Mr Ola, Greetings from Grand Inn & Suites! We are glad to have you stay in our hotel & we appreciates your comments about our hotel services. We appreciate your efforts to review about our hotel and facilities. We hereby assure… Show more
Reviewed: 20 November 2023 · Stayed in September 2023
Verified reviewReviewed: 16 November 2023 · Stayed in November 2023
Verified reviewReviewed: 5 November 2023 · Stayed in October 2023
Verified reviewReviewed: 7 October 2023 · Stayed in October 2023
Verified reviewReviewed: 22 September 2023 · Stayed in September 2023
Verified reviewThe staff were courteous and professional in addressing our needs. The property was clean too.
Dear Mrs Isimkah, Greetings from Grand Inn & Suites! We are glad to have you stay in our hotel & we appreciates your comments about our hotel services. We appreciates your efforts to review about our Hotel, Staff Members & our facilities. We hereby assures you of our commitment to continues working harder to remain your best hotel to visit anytime you are within our locality. We assured you we will not relent on our effort and services standard rather we'll improves. We will be glad to have more of you and serves you better in your next visit. We thank you for the trust & opportunity given to us to served you and we hopes to host more of you. Warm Regards as we hope to welcome you soon. Thanks. Management.
Dear Mrs Isimkah, Greetings from Grand Inn & Suites! We are glad to have you stay in our hotel & we appreciates your comments about our hotel services. We appreciates your efforts to review about our Hotel, Staff Members & our f… Show more
Reviewed: 1 September 2023 · Stayed in August 2023
Verified reviewLocation
I was made to pay for charges already included in my rate when I made my reservation, secondly complimentary breakfast wasn't available at the set time and when it eventually arrived, I was expecting to pay for room service due to their negligence. Lastly the reservation was for two adult the hotel only served break fast for one and expected the second adult to pay despite the rule not been expressed on the reservation or while checking in. Highly embarrassing!!!
Dear Mrs. Mary J, Pleasant Greetings from Grand Inn & Suites! We are glad to have you stayed in our hotel & appreciates your comments about our hotel services. We appreciates your efforts to review about our Hotel, Staff Members & our facilities. On the buffet breakfast, we are sorry about the staff manner on improper way of approaching you, however, one the Service Charge & VAT paid at the hotel is meant for Government charges as it was not included in the amount booked online, on the other hand, Booking.com charges us extra Taxes when we receive invoice at end of every month and if we fails to charge our guest it will result to lost of revenue to us. Secondly, on the breakfast, it is clearly stated that a deluxe room only comes with one breakfast either you paid full rate or got discounted room. This is a general practice in the hotel industry. However, we hereby assures you of our commitment to continues working harder and revisit our agreement with booking.com to avoid argument. meanwhile the hotel General Manager offered you a free bottle of fruit wine which cost 7000 naira. We will be glad to have more of you and serves you better in your next visit. We thank you for the trust & opportunity given to us to served you and we hopes to host more of you. Warm Regards as we hope to welcome you soon ma. Thanks. Management.
Dear Mrs. Mary J, Pleasant Greetings from Grand Inn & Suites! We are glad to have you stayed in our hotel & appreciates your comments about our hotel services. We appreciates your efforts to review about our Hotel, Staff Members &a… Show more
Reviewed: 25 July 2023 · Stayed in July 2023
Verified reviewReviewed: 24 July 2023 · Stayed in July 2023
Verified reviewIt was okay
hmm
Dear Mr. Oriniowo, Greetings from Grand Inn & Suites! We are glad to have you stay in our hotel & we appreciates your comments about our hotel services. We appreciates your efforts to review about our Hotel, Staff Members & our facilities. We hereby assures you of our commitment to continues working harder to remain your best hotel to visit anytime you are within our locality. We assured you we will not relent on our effort and services standard rather we'll improves. We will be glad to have more of you and serves you better in your next visit. We thank you for the trust & opportunity given to us to served you and we hopes to host more of you. Warm Regards as we hope to welcome you soon. Thanks. Management.
Dear Mr. Oriniowo, Greetings from Grand Inn & Suites! We are glad to have you stay in our hotel & we appreciates your comments about our hotel services. We appreciates your efforts to review about our Hotel, Staff Members & our … Show more