Reviews of Fraser Suites Abuja 5 stars
Plot 294, Leventis Close, Central Business District, 900211 Abuja, Nigeria
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewIt’s exactly my kind of place I’d love to stay. The serenity and staffing is amazing. 🤩
Nothing
Dear Ms. Modupe, Thank you for choosing Fraser Suites Abuja and for sharing your feedback with us. It’s a pleasure that every aspect of your experience was excellent, we look forward to having you back. Warm regards, Gonçalo Ramos General Manager
Dear Ms. Modupe, Thank you for choosing Fraser Suites Abuja and for sharing your feedback with us. It’s a pleasure that every aspect of your experience was excellent, we look forward to having you back. Warm regards, Gonçalo Ramos Gener… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewIt’s clean and the staff are nice
The toilet was covered with a cloth not glass
Dear Ms. Omoseyin, Thank you for taking the time to share your feedback. We're happy to hear that you found your room clean and our team welcoming. However, we regret to learn that the bathroom design did not meet your expectations. Your comfort is important to us, and we will endeavor to allocate a room that better suits your preferences during your next stay. We appreciate your understanding and look forward to welcoming you back to Fraser Suites Abuja again soon. Warm regards, Gonçalo Ramos General Manager Fraser Suites Abuja
Dear Ms. Omoseyin, Thank you for taking the time to share your feedback. We're happy to hear that you found your room clean and our team welcoming. However, we regret to learn that the bathroom design did not meet your expectations. Y… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewNoting
From Check inn the reception was cold no welcome drinks or courtesy, the room was damp and had insects And flies had to call house keeping to pick up the ones I killed and I came back and met the insects in the toilet it was disturbingly disgusting
Dear Ms Aigbaje, Thank you for taking the time to share your experience with us. I am truly sorry to hear that you encountered disappointing service and unpleasant conditions during your stay. Please accept our sincere apologies for the lack of warmth at check-in and the unacceptable state of your room. What you described is far from the high standards we strive to maintain, and I deeply regret the discomfort and frustration this caused you. We have already addressed your feedback with our front office and housekeeping teams to ensure immediate corrective actions are taken and to prevent such occurrences in the future. We value your feedback as it helps us improve, and we would appreciate the opportunity to regain your trust. Should you choose to stay with us again, please feel free to reach out to me directly so I can personally oversee your experience. Thank you again for bringing this to our attention. Warm regards, Gonçalo Ramos General Manager Fraser Suites Abuja
Dear Ms Aigbaje, Thank you for taking the time to share your experience with us. I am truly sorry to hear that you encountered disappointing service and unpleasant conditions during your stay. Please accept our sincere apologies for the l… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 May 2025 · Stayed in March 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewSerenity, safety and hospitality
Nothing
Dear Ms Adetifa, Thank you for your wonderful feedback and for choosing Fraser Suites Abuja. We are delighted to know you experienced the serenity, safety, and hospitality we strive to provide every guest. Your kind words, especially describing us as a "home away from home," mean the world to us and inspire our team to continue delivering exceptional service. It was a pleasure hosting you, and we look forward to welcoming you back soon for another memorable stay. Warm regards, Gonçalo Ramos General Manager Fraser Suites Abuja
Dear Ms Adetifa, Thank you for your wonderful feedback and for choosing Fraser Suites Abuja. We are delighted to know you experienced the serenity, safety, and hospitality we strive to provide every guest. Your kind words, especially desc… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewnice and clean..the staff was very kind and helpful.well recommended.great Gym ...very comfortable hotel
Dear Guest, We truly appreciate your positive feedback! It's wonderful to hear you enjoyed the cleanliness, the kindness of our staff, our gym, and the overall comfort of your stay. We're thrilled you'd recommend us and look forward to your next visit. Warm regards, Gonçalo Ramos General Manager
Dear Guest, We truly appreciate your positive feedback! It's wonderful to hear you enjoyed the cleanliness, the kindness of our staff, our gym, and the overall comfort of your stay. We're thrilled you'd recommend us and look forward to yo… Show more
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewDear Mr. Nwadikwa, Thank you for sharing this encouraging review of your experience at Fraser Suites Abuja. We appreciate your positive feedback and support, and we hope to have the opportunity to welcome you back for another blissful experience. Warm regards, Gonçalo Ramos General Manager Fraser Suites Abuja
Dear Mr. Nwadikwa, Thank you for sharing this encouraging review of your experience at Fraser Suites Abuja. We appreciate your positive feedback and support, and we hope to have the opportunity to welcome you back for another blissful exp… Show more
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewNice Ambiance, perfect for business !
The sales team didn't understand our business needs
Dear Mr. Kasmani, Thank you for your feedback. We are glad you enjoyed the ambiance and found it suitable for business. We sincerely apologize that our team didn't fully understand your business needs. I have reached out to the concerned teams and corrective measures will be put in place to create better experiences for our guests. We hope to have the opportunity to better serve you in the future. Warm regards, Gonçalo Ramos General Manager
Dear Mr. Kasmani, Thank you for your feedback. We are glad you enjoyed the ambiance and found it suitable for business. We sincerely apologize that our team didn't fully understand your business needs. I have reached out to the concerned… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewThe ambience was good
The hotel has no bar or any form of alcohol
Dear Mr. John, Thank you for choosing Fraser Suites Abuja and for taking the time to share your feedback with us. Whilst we do admire the atmosphere of other hotels serving alcohol, the peaceful ambience here at Fraser Suites Abuja is intentional in providing a quiet atmosphere from the buzzing scene in other city hotels. I assure you that the guest experience is paramount and influences all aspects of the decisions we make for the benefit of all guests and your observations have been duly noted. It was a pleasure to have you stay with us and we look forward to welcoming you back. Warm regards, Gonçalo Ramos General Manager
Dear Mr. John, Thank you for choosing Fraser Suites Abuja and for taking the time to share your feedback with us. Whilst we do admire the atmosphere of other hotels serving alcohol, the peaceful ambience here at Fraser Suites Abuja is in… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewVery good
Dear Mr. Seun, We are glad to receive your kind feedback and it will be our pleasure to welcome you back soon. Warm regards, Gonçalo Ramos General Manager
Reviewed: 6 February 2025 · Stayed in January 2025
Verified review