6.2

Reviews of Dalchifit Suites by Premium Swiss Hospitality

Plot C124, Along 5221 Road, By FCMB Junction First Avenue, Gwarinpa, 900001 Abuja, Nigeria

  • Breitenfeld

    Reviewed: 27 May 2024 · Stayed in May 2024

    Verified review

    Pool next door. Clean spacious and safe.

    A “Swiss” hotel that doesn’t accept international credit card. Frustrating because ATMs only disperse 7 euros in each transaction. Loud music all night until 8am nearby.

  • Faith

    Reviewed: 13 May 2024 · Stayed in March 2024

    Verified review

    I like the location and property was clean with good staff around.

    Nothing seen

  • Offiaeli

    Reviewed: 9 May 2024 · Stayed in May 2024

    Verified review

    It’s okay to be in

    Needs the rooms and bathroom fix cause almost all the equipment in the bathroom spoilt

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  • Aisha

    Reviewed: 7 April 2024 · Stayed in March 2024

    Verified review

    The staff were polite and helpful. When I reported problems in the room they initially showed me, they were quick to remedy the issue by moving me to another room which was very clean and comfortable. The two gentlemen in the front desk that checked me in were responsive to my request and were very polite. The two managers on duty the following morning (male and female) even approached to apologise that I was unhappy with the first room shown and were keen to know if I was comfortable and had a good night rest. Very good customer service indeed! I get the impression that the senior staff are keen to learn from he customer experience to improve their service.

    The bed linen in the first room did not look clean-looked used by possibly another guest. There was what I perceived to be early signs of mould in one of the rooms I was shown and it could do with some renovation. Sections of the hotel itself could do with some renovation.

    Property response:

    Dear Aisha, Thank you for staying at Dalchifit Suites and wellness center, and for taking the time to share your experience with us. we are delighted to know that you appreciated the service level of our teams, I am sorry to hear that your first room assigned did not meet your expectation. We take cleanliness and guest experience very seriously. We apologies that you had to experience such on your recent visit. We hope that you try us again as we've put in place measures to ensure a seamless experience. Kind Regards.

    Dear Aisha, Thank you for staying at Dalchifit Suites and wellness center, and for taking the time to share your experience with us. we are delighted to know that you appreciated the service level of our teams, I am sorry to hear that your… Show more

    Dalchifit Suites by Premium Swiss Hospitality
    19 April 2024
  • Kayode

    Reviewed: 26 May 2023 · Stayed in April 2023

    Verified review
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