Reviews of Charming & Cozy 1-BDR Apt - Mini Flat - 247 Power, Kitchen, Wi-Fi, DSTV, Netflix, 5 mins from the Airports
35 Mobolaji Bank Anthony Way, 101233 Ikeja, Nigeria
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Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewA completely dissapointing experience. I had earlier booked this apartment on booking.com and also spoken to him on phone the day before. This was meant to be a rest point after arriving in Nigeria, I was certain that this accommodation was secured. I had come with my family including little children and booked a taxi to this accommodation, only for the person in charge to tell me that it had been given to someone else, his reason was that he tried calling me some hours ago, when I was still on the flight. I felt beyond dissapointed, and had to look for a new apartment and also re negotiate with the airport driver who was reasonably upset. My simple opinion is that this is very unreliable and I would not recommend
I apologize for any inconvenience. However, you haven’t made any financial commitment. You reserved an apartment and, didn’t respond and also unavailable, even past the check-in time. You reached out to me until late in the night. And you never mentioned, you will check-in late. No request for late Check-in. We’ve had numerous No-Show in the past and cancelled booking just because of their “Promise” to check-in, most cases they cancel. It holds no implication to them, however such action demand we implement policies to safeguard. Unless booking have been paid for, reservation from booking.com is not absolute because guest also have the option of cancelling any time with no consequences. You also left a review for an apartment you didn’t stay. You also review facilities you never used. If that is not a deliberate act, that I don’t think a respectable person’s name should be found attached to such a misleading review.
I apologize for any inconvenience. However, you haven’t made any financial commitment. You reserved an apartment and, didn’t respond and also unavailable, even past the check-in time. You reached out to me until late in the night. And you n… Show more
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewThe ambience was great. The staff were very helpful.
Nothing
Reviewed: 16 December 2024 · Stayed in November 2024
Verified reviewAbsolutely NOTHING. It was a complete No-show by the owner who cancelled my confirmed booking, and didn't call me back to offer the an alternative accommodation he promised when I called him.
Not cancelling our confirmed booking and/or providing an alternative would have been very helpful indeed
Reviewed: 20 September 2024 · Stayed in September 2024
Verified reviewReviewed: 29 August 2024 · Stayed in August 2024
Verified reviewMinimal but high functional The apartment was big for a Lagos apartment. Very secured with courteous security operatives 24/7 light
Might be difficult to locate even though it’s on a popular road, but that’s still a good thing kind of
Thank you for the review. I appreciate you and would love to host you again.
Reviewed: 15 May 2024 · Stayed in May 2024
Verified reviewNice environment no noise 24/7 light
WiFi for the television to enjoy your stay , Netflix , YouTube , dstv all on 100 but I can’t use the wifi/ or I don’t know the wifi password to use for myself 😂😹 but a nice place to stay 💯🙌
I apologize. I remember to send it to you during your next stay. Thank you
Reviewed: 14 May 2024 · Stayed in May 2024
Verified reviewEnjoyed my stay here
Reviewed: 11 May 2024 · Stayed in May 2024
Verified reviewNo breakfast. It's a self catering apartment
Poor customer's service. No visible welcome. All communications were through phone. The apartment was not cleaned prior to our arrival. We have to request for a cleaner. Even then it was it was not properly cleaned. No, insecticide. Cockroaches were on the floor on arrival. Mosquito bites, we ran out of cooking gas barely 10 minutes into cook. Agent refused to meet with guests. My experience was awful. The property is not bad but poorly managed.
Hello Sir, I apologize for the issues you experienced. However, I explained to you prior to your arrival that, it is not an hotel and not a serviced apartment, and cleaning is additional charge because we outsource it. All of which I explained when we had a lengthy conversation over the phone prior to your arrival. I also informed you before your arrival, that there would be someone at the apartment to receive you and, give you access to the apartment. The person met you and gave you access when you arrived. You accessed the apartment seamlessly without issues. You didn’t pay for the apartment before gaining full access, and still left luggages in the apartment without payment for an hour. Also, while I wasn’t physically present there, I made sure everything you needed was provided. Concerning the Gas, it ran out at 9:30pm, and, we couldn’t get a refill at that time. However, we managed to replace it in 20mins. Concerning the mosquitoes, you checked in the night, while moving your things in, the mosquitoes would have gained entry during this time. Everything you requested was provided during your stay. I sent a message the next day to confirm if there was any other thing, I can attend to. No response from you.
Hello Sir, I apologize for the issues you experienced. However, I explained to you prior to your arrival that, it is not an hotel and not a serviced apartment, and cleaning is additional charge because we outsource it. All of which I ex… Show more
Reviewed: 25 March 2024 · Stayed in February 2024
Verified reviewIt felt home away from home. Was at peace all through my stay with no disturbance
More kitchen utensils.
Reviewed: 13 March 2024 · Stayed in March 2024
Verified reviewReviewed: 31 January 2024 · Stayed in January 2024
Verified reviewThe facility is fantastic.. It is Very close to the International airport. Located in a serene and secured environment. There are two security check points in the estate.. My children loved the interior. The staff are very friendly and nice
The grass around the apartments should be cut.
Hello Sir, Thank you for the review. Your suggestion is noted Sir. We will be very happy to host you again
Reviewed: 30 January 2024 · Stayed in January 2024
Verified reviewIt is a serene environment with a beautiful apartment
Hello Ma, Thank you for the review. We would love to host you again.
Reviewed: 17 December 2023 · Stayed in December 2023
Verified reviewIt was really spacious and really clean. Staff was really friendly and accessible on chat
Regarding my stay. It went well. A few things I have to say need your attention. 1. For the price being paid. Wifi is supposed to be there. There was none. 2. The room needs stuff like bottle water that guests can at least have. Issue here is an estate that is in a conner not easy to find by delivery men. 3. The shower head needs to be fixed. It's just a rope holding it. Can easily remove. 4. Hot water doesn't work. I feel this few things can help improve your place better and rating as well. 5. Furniture's could be improved for a big space like that
Thank your for the review Sir. We have made changes and fixed the facilities you mentioned.
Reviewed: 30 October 2023 · Stayed in October 2023
Verified reviewReviewed: 27 October 2023 · Stayed in August 2023
Verified reviewReviewed: 16 October 2023 · Stayed in October 2023
Verified reviewReviewed: 27 September 2023 · Stayed in September 2023
Verified reviewit was spacious, clean and a very serene environment
Thanks for your review.
Reviewed: 25 September 2023 · Stayed in September 2023
Verified reviewReviewed: 28 July 2023 · Stayed in July 2023
Verified reviewEverything about the place very quiet and peaceful place
Thanks for the review. We hope to have you again soon
Reviewed: 11 June 2023 · Stayed in June 2023
Verified reviewthe serene atmosphere
Thank you very much. I am glad you had a great stay
Reviewed: 16 March 2023 · Stayed in January 2023
Verified reviewlocation was super great and very accessible
Absence of basic things like toiletries, bathing towel and even floor towel made me ask myself if the host is new to apartment business.☹️ Power supply wasn’t the best at all. There were several moments without power, sometimes the generator is out off and turned on later. it’s important such key aspects are mentioned so one knows what experience to expect in an apartment he’s paying for.
Thanks for the review. We have put the things you listed in place.
Reviewed: 12 March 2023 · Stayed in March 2023
Verified reviewThe Location
The changeover of Electricity
Reviewed: 7 February 2023 · Stayed in February 2023
Verified reviewit was pretty clean with working bathroom and lounge. facility was new. just required normal cleaning before checking me on
I found myself begging for a decent towel to use. I stayed two days and still didn’t get a good towel. the price is a bit on the high side considering the immediate environment
Reviewed: 5 February 2023 · Stayed in January 2023
Verified reviewPrime location
Reviewed: 4 February 2023 · Stayed in February 2023
Verified review