Reviews of Cata Apartment Hotel And Spa 4 stars

Though it wasn’t a buffet, it was nice and there were other options to choose from

Toothpaste and toothbrush was not included in the booking price

Nothing

Everything

How close to the airport and the shuttle service

The kitchenette was ill equipped, room door was dodgy and the safe in the room is so out dated

1) Proximity to airport and the airport shuttle service was really convenient. 2) Staff was polite and friendly.

1) Room walls needed paint jobs. 2) the bathroom needed a complete makeover - plumbing, door, WC, floor tile etc

Breakfast was ok

The fitting are outdated not even a regular duvet available A better standard would have been better

It was close to the airport which was ideal for our airport transfer requirements. The family room was quite big and suited to our needs. Free inclusive airport pick up and drop off. The staff were polite and lovely. They even offered us complimentary wine for staying with them Breakfast was sufficient.

They don’t accept foreign card yet wanted us to pay in dollars. They expected us to have dollars in cash. For starters, we aren’t from the United States. A lot of predicament when we just arrived from a long journey with a small child. They eventually charged us the price of naira at exchange rate to dollars which I felt was a bit unwarranted if others were paying different- just because they knew we came from abroad. The back of the property needs serious renovation and a clean up.

Security, good service

Breakfast was sumptuously delicious, my compliments to the chef, restaurant service was professional. All staff I interacted with from the gate-men to the cleaners, porters and receptionists, were polite, well-trained and good-mannered. Most especially the receptionist, Esther. She is a credit to Cata Hotel. The staff at this establishment are A+. Room prices are fair, pick-up from airport is free, and the location is excellent. There are restaurants, supermarkets and pharmacies close by. The bedding was excellent, I slept like a baby. Electricity was regular and the switch to the back-up generator was flawlessly done during power outages.

The door to the apartment (without kitchenette) rooms are see-through. This was the 1st time in my life I slept over in a hotel with a see-through door. Management might want to think about changing those. For context, I stayed over from 30th Dec to 2nd Jan, on the 30th the loud pool music didn't stop playing until 11pm, on the 31st, not until 2am and thankfully there was no loud music on the night of the 1st. Those staying over during the weekend might want to factor this in as the pool is smack-dab in the middle of the compound. The airport pick-up was poorly co-ordinated and after waiting for over 90 minutes, I decided that next time I'll pay for an Uber ride (mind you, only pick-up is free). The spa was not up and running, this might change in the future. I found the lunch menu to be too expensive. There were no tea and coffee supplies in the room, mugs and a kettle was available, but that was it. Also the booking.com suggested exchange rate is not the hotel's exchange rate, you will pay their $-N rate at check-in.

Location was great, safe and close to the airport. We were picked up from the airport. Professional staff. Breakfast was fantastic. Highly recommended hotel

Please change the toilet brush. Either sanitise them or replace them often.