Reviews of Town Lodge Windhoek, Namibia 2 stars
Frankie Fredericks Street Kleine Kuppe, 9000 Windhoek, Namibia
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI love everything about this hotel.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewlocation good
chairs taken out the room
Dear Johann. Thank you for kindly for the online review. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon. Kind regards Rene Louw General Manager Town Lodge Windhoek
Dear Johann. Thank you for kindly for the online review. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewIt’s conveniently located
The aircon in the rooms don’t work. We have stayed in multiple rooms already and they do not work
Dear Juanita. Thank you for taking the time to complete the online survey and additional comment regarding the Aircons. We will investigate the matter, as they are serviced and inspected regularly. We look forward to welcome you back in the future. regards Rene Louw, General Manager
Dear Juanita. Thank you for taking the time to complete the online survey and additional comment regarding the Aircons. We will investigate the matter, as they are serviced and inspected regularly. We look forward to welcome you back in th… Show more
Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe hotel has a modern style. Reasonably priced for room only. It is 5 minutes walk from a shopping centre with restaurant options. Underground parking with security guards.
Check in was awkward, the reception team made us feel uncomfortable and they seemed confused about rooming. The rooms are quite small. Breakfast is decent, but at N$225 / £10 per person it is quite expensive. Lots of staff in the breakfast room, but some didn't have much to do whilst others are very busy.
Dear James Thank you for kindly completing our online survey and we sincerely appreciate the extra time you took to provide further comments regarding the fact that you experienced an awkward check in which is regretted and will take this up with the reception Team. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Best regards Rene Louw General Manager
Dear James Thank you for kindly completing our online survey and we sincerely appreciate the extra time you took to provide further comments regarding the fact that you experienced an awkward check in which is regretted and will take this … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat location
Great position and close to the mall
Dear Ernest. Thank you for kindly for the online review. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon. Kind regards Rene Louw General Manager Town Lodge Windhoek
Dear Ernest. Thank you for kindly for the online review. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewI have stayed at Town Lodge Windhoek multiple times, and it’s always been a great experience. The rooms are clean, modern, and have everything I need, like air conditioning and Wi-Fi. The staff is always friendly and helpful and with its central location and good value, it’s my go-to spot in Windhoek. Highly recommend
Dear PHX Thank you for kindly for the online review. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon. Kind regards Rene Louw General Manager Town Lodge Windhoek
Dear PHX Thank you for kindly for the online review. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hot… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewSupport or interaction with the staff. They changed by booking a single bed to a double as I was travelling with my partner without a hassle.
I also enjoyed the food.
Dear Mbodi Thank you for kindly for the online review. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon. Kind regards Rene Louw General Manager Town Lodge Windhoek
Dear Mbodi Thank you for kindly for the online review. We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewI always stay at Town Lodge when I visit Windhoek. Their service is great and they really go out of their way to assist.
Dear Guest Thank you for kindly completing our online survey. We were pleased to note that you generally rated us positively and will continue with our commitment to kindness and service excellence. We hope to welcome you as our guest to our hotel again soon. Regards Rene Louw General Manager
Dear Guest Thank you for kindly completing our online survey. We were pleased to note that you generally rated us positively and will continue with our commitment to kindness and service excellence. We hope to welcome you as our guest to ou… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewVery clean and close to the mall
Dear Violet Thank you for kindly completing our online survey. We were pleased to note that you generally rated us positively and will continue with our commitment to kindness and service excellence. We hope to welcome you as our guest to our hotel again soon. Regards Rene Louw General Manager
Dear Violet Thank you for kindly completing our online survey. We were pleased to note that you generally rated us positively and will continue with our commitment to kindness and service excellence. We hope to welcome you as our guest to o… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe staff is very friendly and helpful. Breakfast was amazing. Hotel is close to the mall❤️. Best Best
Nothing
Dear Siphiwe Thank you for kindly completing our online survey. We were pleased to note that you generally rated us positively and will continue with our commitment to kindness and service excellence. We hope to welcome you as our guest to our hotel again soon. Regards Rene Louw General Manager
Dear Siphiwe Thank you for kindly completing our online survey. We were pleased to note that you generally rated us positively and will continue with our commitment to kindness and service excellence. We hope to welcome you as our guest to … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe hotel receptionist was very friendly. The hotel is clean with a good layout. The room had everything we needed. The breakfast selection is also on par with any chain restaurant.
The noise. We could hear our upstairs neighbours everytime they pulled out a chair, etc. Also, the hotel is not in a very serene area of town. It is next to a hospital and there were vehicle and people noises in the street below at night.
Dear Rina Thank you for kindly completing our online survey. We were pleased to note that you generally rated us positively and will continue with our commitment to kindness and service excellence. We hope to welcome you as our guest to our hotel again soon. Regards Rene Louw General Manager
Dear Rina Thank you for kindly completing our online survey. We were pleased to note that you generally rated us positively and will continue with our commitment to kindness and service excellence. We hope to welcome you as our guest to … Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in May 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in April 2025
Verified review