Reviews of The Desert Grace
54kms from Solitaire, 9000 Solitaire, Namibia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation 10+ Sunset drive 10 Dinner 10
Maybe offering extra trips - massage or other
Dear BIANCAMARIA, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your experience and have taken note of your suggestion to consider when reviewing our offering. It was a pleasure having you here, and we hope to welcome you back soon again. Kind regards, Your Gondwana Team
Dear BIANCAMARIA, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your experience and have taken note of your suggestion to consider when reviewing our offering. It was a pleasure having you here… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBeautiful location. Stunning amenities. Staff is very friendly. Food is excellent. Great buffets. Large choice.
More activities could be offered (snooker, pool, games, cinema…)
Dear Benjamin, Thank you for taking the time to write about your stay with us as well as your kind remarks about our team. We are truly pleased to hear that you've enjoyed your stay and have taken note of your recommendation. It was our utmost pleasure hosting you, and we look forward to seeing you soon again. Kind regards, Your Gondwana Team
Dear Benjamin, Thank you for taking the time to write about your stay with us as well as your kind remarks about our team. We are truly pleased to hear that you've enjoyed your stay and have taken note of your recommendation. It was ou… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewBreakfasts and dinner are absolutely amazing, staff is friendly and helpful, lodge is spacious and well decorated, bed is big and comfortable! Bathroom is fantastic with desert views. Very clean.
Dear massimiliano, Thank you for taking the time to share your feedback with us. It was our pleasure hosting you, and we look forward to seeing you soon again. Kind regards, Your Gondwana Team
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewSpace, quiet environment. Suroundings and nature, night sky ..
No bathrobes, floors not clean, dinner repetitive with inadecuate pizza oven.
Dear Franz, Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the peaceful environment and beautiful surroundings of Desert Grace. We sincerely regret the concerns regarding amenities, cleanliness, and meal options. Your feedback means a lot, as it allows us to address these concerns and improve our services. We hope to welcome you back for an even more pleasant stay. Warm regards, Your Gondwana Team
Dear Franz, Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the peaceful environment and beautiful surroundings of Desert Grace. We sincerely regret the concerns regarding amenities, cleanliness, and … Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in May 2025
Verified reviewThe peace
There was a broken mirror in our room
Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will do our utmost best to catch up to our previously good and very good reviews. We look forward to being your host again at one of our lodges in the future. Sincerely, Your Gondwana Team
Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it… Show more
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewThe location was absolutely stunning, the room was intricately designed and the very thoughtful gift hamper was the cherry on top. The bar and lounge was relaxing at night with Matthew a very kind soul showing us around and taking pics of us. Macillino at the reception was very helpful as well
Nothing
Dear Guest, Thank you for taking the time to share your experience with us. It was great having you here and we look forward to being your host again in the future. Sincerely, Your Gondwana Team
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewWe had a wonderful stay here, everything was beautiful, it even smelt amazing in the room! Everything you require is in the room and if not reception will sort it for you. The buffet was delicious and plentiful. The private terrace and pool was amazing with an untouched views. We did the sundowner tour and saw some game and had great drinks and snacks -Make sure you stop at the photo frame/ fridge on the drive in from the gate! We would highly recommend staying here.
Dear Guest, Thank you for taking the time to share your experience with us. It was great having you here and we look forward to being your host again in the future. Sincerely, Your Gondwana Team
Reviewed: 25 April 2025 · Stayed in March 2025
Verified reviewLovely salad bar. Amazing decor in the rooms and the private pool was lovely. Cool bar also.
More vegetarian/fish options.
Dear Guest, We appreciate your review and appreciate your honest feedback. We regret that we could not meet your expectations but we are glad that you enjoyed the majority of your stay. We hope to welcome you back sometime in the future. Kind regards Your Gondwana Team
Dear Guest, We appreciate your review and appreciate your honest feedback. We regret that we could not meet your expectations but we are glad that you enjoyed the majority of your stay. We hope to welcome you back sometime in the future. K… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewExceptional views
All good!
Dear Guest, Thank you for taking the time to share your experience with us. It was great having you here and we look forward to being your host again in the future. Sincerely, Your Gondwana Team
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewThe staff were exceptional, very helpful and friendly. Every part of the property was breathtakingly beautiful and clean… perfect combination of luxury meets sustainability…
N/A
Dear Senate, Thank you for taking the time to share your experience with us. Thank you for your kind words about our team too! We're pleased to hear that you loved our offer, and it was great having you here. We look forward to being your host again in the future. Sincerely, Your Gondwana Team
Dear Senate, Thank you for taking the time to share your experience with us. Thank you for your kind words about our team too! We're pleased to hear that you loved our offer, and it was great having you here. We look forward to being y… Show more
Reviewed: 23 January 2025 · Stayed in December 2024
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewThe setting is unbelievable The rooms are beautiful Friendly staff
The food was not up to standard for the price you pay!!!!!!!! Rooms also can use an overall better cleanse after previous guests!!!!! Staff can be more knowledgeable about the area and what to do.
Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will do our utmost best to catch up to our previously good and very good reviews. We look forward to being your host again at one of our lodges in the future. Sincerely, Your Gondwana Team
Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it… Show more
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewWere not willing to allow cancellation
Dear Guest, We appreciate your review and appreciate your honest feedback. We regret that we could not meet your expectations but we are glad that you enjoyed the majority of your stay. We hope to welcome you back sometime in the future. Kind regards Your Gondwana Team
Dear Guest, We appreciate your review and appreciate your honest feedback. We regret that we could not meet your expectations but we are glad that you enjoyed the majority of your stay. We hope to welcome you back sometime in the future. K… Show more
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewDear Guest, Thank you for taking the time to share your experience with us. It was great having you here and we look forward to being your host again in the future. Sincerely, Your Gondwana Team
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewThe decor, the rooms were exceptionally beautiful. I love the private pool. I loved the pink fridge. A beautiful touch, 5 stars.
I wish they had bath tubs but other than that, the place is even more stunning in person.
Dear Guest, Thank you for taking the time to share your experience with us. It was great having you here and we look forward to being your host again in the future. Sincerely, Your Gondwana Team
Reviewed: 19 December 2024 · Stayed in November 2024
Verified review