Reviews of Swakopmund Sands
3 Strand Street South, 9000 Swakopmund, Namibia
Loading
Guests also reviewed these properties:
Tabuaço, Portugal
Caurel, France
Maryport, United Kingdom
Murten, Switzerland
Gärsnäs, Sweden
Galle, Sri Lanka
Olsztyn, Poland
Zamboanga, Philippines
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewModern and comfortable hotel. Nice staff and great breakfast! Helpful service arranging activities.
You cannot see the beach
Thank you for your kind review! We’re happy to hear you enjoyed our modern and comfortable hotel, friendly staff, and great breakfast. It’s also wonderful to know our team could assist with arranging activities to make your stay even better. Event though not all our rooms offer beach views, we are still withing walking distance from the ocean, and the town centre. We hope the overall experience still made your visit enjoyable. Nandi, Swakopmund Sands Manager
Thank you for your kind review! We’re happy to hear you enjoyed our modern and comfortable hotel, friendly staff, and great breakfast. It’s also wonderful to know our team could assist with arranging activities to make your stay even better… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLovely staff, super helpful and informative. Rooms was very clean and well laid out, exactly as described and in the pictures. Breakfast was great and they made an effort with vegan food.
Thank you so much for your kind words! We’re delighted to hear you found our staff helpful and informative, and that the room met your expectations. It’s great to know you enjoyed the breakfast, and we’re especially happy to hear that our vegan options made a positive impression. We look forward to welcoming you back again soon! Nandi, Swakopmund Sands Manager
Thank you so much for your kind words! We’re delighted to hear you found our staff helpful and informative, and that the room met your expectations. It’s great to know you enjoyed the breakfast, and we’re especially happy to hear that our v… Show more
Reviewed: 21 June 2025 · Stayed in April 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewIt has a great position and is very clean. The staff were super friendly.
There was no aircon in the accommodation and the temperature was up in the low to mid 30s. The room got really hot during the day and didn’t cool down much overnight.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewSpacious, clean rooms. Friendly and helpful staff. Good breakfast options.
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our spacious, clean rooms and that our team made you feel welcome. It’s great to know you liked the breakfast options too. We truly appreciate your feedback and hope to see you again soon! Nandi, Swakopmund Sands Manager
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our spacious, clean rooms and that our team made you feel welcome. It’s great to know you liked the breakfast options too. We truly appreciate your feedback and… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewIt is very a very quiet and peaceful place
There is no air conditioner in the rooms.May you please install air conditioners with heater modes.The heater panels on the walls don't keep the room warm
Dear Faith, Thank you for sharing your feedback with us. We're pleased to hear you enjoyed the quiet and peaceful atmosphere of the lodge—it's something many of our guests truly value. We also appreciate your comments regarding the room temperature and your suggestion about installing air conditioners with heating modes. Your comfort is very important to us, and we understand how essential proper climate control can be, especially during colder months. We will look into this matter. We hope you will visit us again soon. Swakopmund Sands Manager
Dear Faith, Thank you for sharing your feedback with us. We're pleased to hear you enjoyed the quiet and peaceful atmosphere of the lodge—it's something many of our guests truly value. We also appreciate your comments regarding th… Show more
Reviewed: 14 April 2025 · Stayed in February 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewBreakfast was ok. The Massage treatment was good. The staff were very friendly and make up for the facility's shortfalls.
The room was near the entrance and a lot of early morning noise from tour operators collecting guests. The wi-fi was not working in the room.
Thank you for sharing your feedback with us. We're glad to hear you enjoyed the massage treatment and that our friendly team helped make your stay more enjoyable. We’re sorry to hear about the early morning noise and the Wi-Fi issues in your room—your comfort and connectivity are important to us, and we’re already looking into ways to improve these areas. We really appreciate your understanding and hope to have the chance to welcome you back for a more seamless stay in the future. Nandi, Swakopmund Sands Manager
Thank you for sharing your feedback with us. We're glad to hear you enjoyed the massage treatment and that our friendly team helped make your stay more enjoyable. We’re sorry to hear about the early morning noise and the Wi-Fi issues in… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewEverything
Not applicable
Thank you for your feedback, it is appreciated!
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewWere the room was located in the building it was a bit noisy and need to make sure towel are washed and dried propel. The ones in you room had a bit of musk smell to them.
Thank you for sharing your feedback. We’re sorry to hear that the location of your room was a bit noisy and that the towels did not meet your expectations. We’ll definitely address this with our housekeeping team to ensure towels are properly washed and dried. Your input helps us improve, and we hope to provide a better experience during your next stay. Swakopmund Sands Managers
Thank you for sharing your feedback. We’re sorry to hear that the location of your room was a bit noisy and that the towels did not meet your expectations. We’ll definitely address this with our housekeeping team to ensure towels are proper… Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewPerfect location, view, room, breakfast and very friendly staff!!
Thank you for your amazing review, it is appreciated! Swakopmund Sands Managers
Reviewed: 3 February 2025 · Stayed in January 2025
Verified reviewstaff were very helpful - great breakfast - location was close to beach and short walk to downtown
nothing
Thank you for your review, it is appreciated. Swakopmund Sands Managers
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewFriendly and courteous service from the Staff, especially the ladies in the kitchen.
Smell of fish
Dear Dambe, Thank you for your kind words about our friendly and courteous staff, especially the ladies in the kitchen! We're so glad you had a positive experience with our team. We apologize for the issue with the smell of fish – this is certainly not the atmosphere we aim to create. Nandi, Swakopmund Sands Manager
Dear Dambe, Thank you for your kind words about our friendly and courteous staff, especially the ladies in the kitchen! We're so glad you had a positive experience with our team. We apologize for the issue with the smell of fish – this… Show more
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in December 2024
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewNothing
The staff are rude, the room is extremely small. The breakfast is not up to standard. They dont even have cappuccinos.
Thank you for sharing your feedback. We sincerely apologize for your experience and are disappointed to hear that our staff did not meet your expectations. Customer service is a top priority for us, and we will be addressing this with the team to ensure improvements. We also regret that the room size and breakfast did not meet your standards. Your comments are important, and we'll be looking into ways to enhance our offerings. We hope you'll consider giving us another opportunity to provide you with a better experience in the future. Swakopmund Sands Manager
Thank you for sharing your feedback. We sincerely apologize for your experience and are disappointed to hear that our staff did not meet your expectations. Customer service is a top priority for us, and we will be addressing this with the t… Show more
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewReviewed: 19 December 2024 · Stayed in November 2024
Verified reviewReviewed: 10 December 2024 · Stayed in December 2024
Verified reviewBreakfast was very nice! Laundry service was cheap and good and very quick. Nice welcome and room was very clean and comfortable and a good place to relax. Good location, quick drive into a nice town and lots of restaurants. Good value for money for 2 nights stay!
The parking was on the road which wasn’t as secure as we wanted for the rental vehicle. Reception shuts at 8pm.
Dear Georgia, Thank you for your wonderful feedback! We're so happy to hear that you enjoyed the breakfast, the affordable and efficient laundry service, and found your room clean, comfortable, and relaxing. It's also great to know that you appreciated our location and the value for your stay. Our parking is on street, but secure. We have surveillance cameras as well as a security patrolling through the night. Our reception locks at 20:30, but all information needed to contact us is in the book provided in each room. We hope you enjoyed the rest of your Namibian holiday. Swakopmund Sands Management.
Dear Georgia, Thank you for your wonderful feedback! We're so happy to hear that you enjoyed the breakfast, the affordable and efficient laundry service, and found your room clean, comfortable, and relaxing. It's also great to know… Show more