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Reviews of Hotel Pension Palmquell

Jan Jonker Road 60, 9000 Klein Windhoek, Namibia

#1 of 1 hotels in Klein Windhoek

Guests' Choice

Review score

Based on 112 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 20 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very basic breakfast, no hairdryer

    Nice location, calm and peaceful place, big and comfortable room and bed, flexible personnel who let me check-in almost 2h earlier and let to leave a bag for half of the day after check-out

    Stayed in July 2025

  • Reviewed: 15 July 2025

    8.0
    Very friendly & clean . Simple rooms with pool with fridge & tea /coffe + aircon hot & cold .
    • Leisure trip
    • Family with young children
    • Luxury Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    NOTE taxi to property costs N$ 1250 ( charged for family of 4) try use BOLT instead .

    Staff wonderful . Located located in Central old part of Klein Windhoek - close to embassies & 10 mins from Joe’s beer House wild game meat themed restaurant by car . Wild love birds live in palm trees which our boys really enjoyed .

    Stayed in June 2025

  • Reviewed: 27 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Luxury Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No A/C and no television

    Very Quiet place

    Stayed in June 2025

  • Reviewed: 13 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very dark. Main light in bedroom did not work.

    Excellent bed and great breakfast

    Stayed in June 2025

  • Reviewed: 6 June 2025

    9.0
    Going to stay there from now on !
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cold plates so eggs and bacon was cold

    Safe and secure and affordable for Namibians very comfortable double bed

    Stayed in June 2025

  • Reviewed: 26 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient for us.

    Stayed in May 2025

  • Reviewed: 10 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Luxury Family Room
    • Stayed 1 night
    • Submitted via mobile

    One of the bath towels were dirty. The shower wasn't hot after 10PM.

    The room was tidy and specious.

    Stayed in April 2025

  • Reviewed: 11 April 2025

    7.0
    Its comfortable, clean and convenient - but don't expect to be blown away by the hospitality.
    • Leisure trip
    • Solo traveller
    • Luxury Family Room
    • Stayed 4 nights

    Smoking is allowed on the patio, which is an extension of the dining area (However in Namibia, this is not unique to this place). I get the sense the hotel is in the business of accommodating people on behalf of tour/safari companies as opposed to providing hospitality. The lady who served breakfast was friendly, albeit a little shy - for the rest of the staff it seems that providing any help is a chore. The service wasn't bad, it just wasn't warm. I was sent a scam email via this website (booking dot com) - it has nothing to with Palmquell, but be aware. No TV in my room and it seems they don't make filter coffee if there are less than a certain number of guests.

    The location is good, quiet and convenient - its a short walk (down a steep hill) to a few good restaurants and also in area that is nice to walk around. I had a large main room with double bed, plus an extra room with a single bed and desk and en suite - which was perfect as a solo work traveler. Wifi worked well. The pool is a decent size (I didn't use it as I was there in Autumn, but i am sure its nice in summer). The grounds are in good condition. The breakfasts are adequate. It is a comfortable hotel.

    Stayed in April 2025

  • Reviewed: 21 October 2024

    9.0
    Well positioned accommodation with excellent breakfast and friendly staff
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast, well positioned for the CBD of Windhoek and the Hosea Kutako AirportValue

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    Very satisfying
    • Leisure trip
    • Couple
    • Luxury Family Room
    • Stayed 1 night

    Parking

    very good

    Stayed in October 2024

  • Reviewed: 15 October 2024

    8.0
    Good value close to/city
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in October 2024

  • Reviewed: 3 October 2024

    8.0
    Organized, spacious and comfortable rooms, and a relaxing outdoor pool—perfect for a rejuvenating stay.
    • Leisure trip
    • Couple
    • Luxury Family Room
    • Stayed 2 nights
    • Submitted via mobile

    I recently stayed at this pension hotel for 2 nights and impressed me with its organized and supportive staff. They ensure a smooth experience. The rooms were spacious and comfortable, providing a perfect retreat after a day of exploring. The outdoor space, complete with a relaxing pool, was a highlight, offering a serene environment to unwind. Overall, it was a very good stay, and I would highly recommend this hotel for anyone looking to relax and recharge.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    7.0
    Nice place for a short stay in Windhoek
    • Leisure trip
    • Group
    • Luxury Twin Room
    • Stayed 1 night

    There is no complimentary bottled water; we had to purchase it. This is quite unusual, and probably an improvement the property could consider.

    Exactly as I expected. The location is in the quietest area of Windhoek, the breakfast is sufficiently varied, and the rooms are clean and comfortable

    Stayed in August 2024

  • Reviewed: 12 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Luxury Family Room
    • Stayed 3 nights
    • Submitted via mobile

    No complaints

    Friendly and helpful staff. Breakfast was always hot and fresh

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 3 nights
    • Submitted via mobile

    In room 6, not all lights turned on when the switch was flickt on.

    Overall comfortable stay. Staff is very friendly and offered very friendly services.

    Stayed in September 2024

  • Reviewed: 19 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 4 nights

    The shower.

    Breakfast is very basic with only bacon with eggs/omelett.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    Excellent value for money
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfy beds

    Stayed in August 2024

  • Reviewed: 3 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Advised to get a taxi after dark for safety, even if walking down the hill to nearby restaurants.

    Quiet location, very comfortable beds, decent breakfast

    Stayed in August 2024

  • Reviewed: 19 July 2024

    8.0
    Had a pleasant stay, staff so welcoming and kind
    • Leisure trip
    • Solo traveller
    • Luxury Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of entertainment... Kindly consider adding tvs

    It was good, please add something meaty like sausages... Liked the quiteness

    Stayed in July 2024

  • Reviewed: 18 July 2024

    9.0
    We enjoyed our stay and will make use of their facilities again.
    • Business trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights

    Maybe needs a microwave.

    Room was spacious and clean. Outside area beautiful. Quiet and well situated.

    Stayed in July 2024

  • Reviewed: 8 June 2024

    9.0
    Comfortable and Value for money
    • Business trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 2 nights

    Friendly and helpful staff (Judith), clean, neat and well presented facility, easily accessible

    Stayed in June 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    Very quiet, central and friendly staff

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Quit place to stay close to city
    • Business trip
    • Solo traveller
    • Luxury Twin Room
    • Stayed 1 night

    Breakfast outside in quit area

    Stayed in April 2024

  • Reviewed: 8 March 2024

    9.0
    A fantastic place to stop-over
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night

    Shower is a bit weird in terms of getting water EVERYWHERE and the Sauna is a building site. They also take payment at the location instead of through Booking dot com so be aware of that.

    If you are looking for a place to overnight in Windhoek this is great. A lovely pool, nice breakfast and spacious room allows you to easily get ready for meetings or for an onward journey. Centrally located and well priced, I would highly recommend it.

    Stayed in March 2024

Showing 1 – 25

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