Reviews of Heinitzburg Boutique Hotel 5 stars
22 Heinitzburg Street, 9000 Windhoek, Namibia
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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe entire experience has been great, great staff, great comfort, beautiful location, excellent restaurant. This is a place to advise.
Dear Pierre, Thank you for your wonderful feedback! We are thrilled to hear you enjoyed our staff, comfort, location, and restaurant. It means a lot that you would recommend us, and we look forward to welcoming you back for another great experience. Warm regards, Heinitzburg Boutique Hotel Team
Dear Pierre, Thank you for your wonderful feedback! We are thrilled to hear you enjoyed our staff, comfort, location, and restaurant. It means a lot that you would recommend us, and we look forward to welcoming you back for another great e… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewBreakfast was ecellent
I felt the dinner was a little overpriced
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewHighly recommended. I have stayed many times at the Heinitzburg and will stay in the future. The staff is awesome - very friendly, great service and excellent food. A unique hotel and the best place to stay in Windhoek.
Dear Winslow, Thank you so much for your loyalty and for sharing such kind words about your experiences with us. It is always a pleasure to welcome you back, and we are delighted that our team, service, and cuisine continue to make your stays memorable. We truly value your recommendation and look forward to hosting you again at Heinitzburg Boutique Hotel – your home in Windhoek.
Dear Winslow, Thank you so much for your loyalty and for sharing such kind words about your experiences with us. It is always a pleasure to welcome you back, and we are delighted that our team, service, and cuisine continue to make your st… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewRoom, Terrace and Restaurant
“Thank you so much for your kind words. We’re delighted to hear you enjoyed your stay at Heinitzburg Boutique Hotel and appreciated our caring team, well-equipped rooms, and facilities. It was a pleasure to host you, and we hope to welcome you back again soon.”
“Thank you so much for your kind words. We’re delighted to hear you enjoyed your stay at Heinitzburg Boutique Hotel and appreciated our caring team, well-equipped rooms, and facilities. It was a pleasure to host you, and we hope to welcome … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewAmazing staff, really helpful and friendly. Lovely location, beautiful rooms & facilities.
“Thank you very much for your wonderful feedback. We’re delighted to hear that you enjoyed your stay, from our helpful and friendly staff to the beautiful rooms and facilities. It was our pleasure to host you, and we truly look forward to welcoming you back to Heinitzburg Boutique Hotel.”
“Thank you very much for your wonderful feedback. We’re delighted to hear that you enjoyed your stay, from our helpful and friendly staff to the beautiful rooms and facilities. It was our pleasure to host you, and we truly look forward to w… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewHeinitzburg is a beautiful hotel and I would love to stay there again. From driving in to leaving, everything was a positive experience. Unfortunately we missed out on having dinner in their beautiful restaurant. We had a glimpse of the cellar which is unbelievably impressive. Staff were amazing.
There is absolutely nothing to criticise.
“Thank you for sharing such a lovely review. We’re delighted that your stay at Heinitzburg was such a special experience from start to finish. We’re sorry you missed the chance to dine in our restaurant, and we hope to welcome you back soon so you can enjoy both the cuisine and our wine cellar. Your kind words about our staff mean a great deal to us — we look forward to your next visit.”
“Thank you for sharing such a lovely review. We’re delighted that your stay at Heinitzburg was such a special experience from start to finish. We’re sorry you missed the chance to dine in our restaurant, and we hope to welcome you back soon… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewThis is a very charming, historical property with a beautiful restaurant and an excellent view. The staff was incredibly accommodating. They arranged for both a massage and a city tour on short notice. The room was unique and very comfortable. There is also a resident cat who charms the guests. I would stay here again.
No complaints.
“Thank you very much for your kind words. We’re delighted to hear that you enjoyed the charm of our historical property, the comfort of your room, and the services arranged during your stay. Our team will be pleased to know their efforts made your visit so memorable — and we’re glad our resident cat added to the experience! We truly appreciate your feedback and look forward to welcoming you back to Heinitzburg Boutique Hotel.”
“Thank you very much for your kind words. We’re delighted to hear that you enjoyed the charm of our historical property, the comfort of your room, and the services arranged during your stay. Our team will be pleased to know their efforts ma… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewHotel has an excellent location. Deck at the front of the property has beautiful views of Windhoek.
Standard rooms are average... no extras like tea/ coffee facilities or a bath. Note standard rooms are only separated from the next room by a standard door so you can hear what's going on next door. Only 2 rooms in the complex have views. I consider it poor value for money. Also ate at the restaurant one night & wouldn't return.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewBeautiful old house with lots of character
Would have liked a coffee and tea station in bedroom
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewFantastic hotel, excellent staff, beautiful loction and lovely rooms. We booked Hotel Heinitzburg for a couple of relaxing days before traveling home, after a long journey in South Africa and Namibia. It absolutely met our expectations and is warmly recommended.
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewThe crew are an amazing especially on the reception.
There is no coffee station or water boiler at the room.
Reviewed: 28 November 2024 · Stayed in November 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewReviewed: 22 November 2024 · Stayed in November 2024
Verified reviewThe Service (all staff!!!) was fantastic! There were all SO positive and attentive! What might have become a problem, was solved elegantly before! You never needed to find somebody to help you - they were there!!! The Terrace and the View from the terrace was breathtaking The Room was beautifully decorated, the A/C and the light was good, and it was really good with the windows - through which you could look out (only) A Balcony would be appreciated - but we knew it was not there The Food was very good - very high quality!
The Price was much too high: 1. Both the price for the room and 2. The Price for the food/wine The Bathroom: 1. Was much too small compared to the price of the room and 2. Needs to be renovated - updated, more space, shower cleaned and as the most important thing: Install ventilation! The Room: 1. No minibar, no coffee-making facilities 2. The pillows and the quilts were of pure quality Lounge: The Hotel needs a lounge or something similar with A/C. During the hot hours from 11-15, we needed to stay in our room and svitch on the A/C Swimmingpool: It is not a swimming pool - it is a "dipp-pool". But a few of the guests used it
Reviewed: 7 November 2024 · Stayed in November 2024
Verified reviewStaff, restaurant, room were all absolutely fantastic
No coffee making facilities or ironing board in room.
Reviewed: 13 October 2024 · Stayed in September 2024
Verified reviewEverything was perfect. Perfect, I know hard to believe but what a lovely place. Staff, beautiful room, great food, everything was perfect.
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewReviewed: 25 September 2024 · Stayed in July 2024
Verified reviewSpace and furnished well. Good creature comforts
No spa, no business centre, overpriced, limited menu