Block 15, Prima Square, Jalan Utara, Bandar Indah, 90000 Sandakan, Sabah, 90000 Sandakan, Malaysia
#4 of 35 hotels in Sandakan
Guests' ChoiceBased on 310 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.3
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 27 August 2025
Helen
New ZealandNeeded to scan to get in properly not easy with no phone working in country once in the staff were great getting in the system
Not apply
Stayed in August 2025
Reviewed: 21 August 2025
Simohappy97
ItalyDirty air conditioning filter, small sink, no elevator.
Self Check-in Water, toothbrush and slippers available in the room
Stayed in August 2025
Reviewed: 13 August 2025
Mollie
United KingdomAC in our room really didnt work all that great so room did get really hot & stuffy! ( but not the end of the world !)
Good hotel in good location with cafe, shops, restaurants all within walking distance. Self check in instructions were easy enough to follow. Room was clean and comfy on arrival. Hot water available whenever. Easy enough to get Grabs. About a 20/25 minute drive to Sepilok & 15 minute drive into seafront/town area. Decent room for a few night stay whilst visiting local attractions.
Stayed in July 2025
Reviewed: 13 August 2025
Toby
United KingdomThe room is always so hot on entry. because of the floor to ceiling window & the electricity turns off when you leave the room. TV didn’t really have many channels. The water dispenser was hot, there was no cold water.
Room as shown on photos. Easy check in & out. Great restaurant next door. Iron was helpful. Staff were helpful and kind.
Stayed in July 2025
Reviewed: 7 August 2025
Shzwiena
Malaysialater i repeat booking , i dont want room at ground floor , because the staff is very noisy at work
all good
Stayed in August 2025
Reviewed: 6 August 2025
Jára
Czech RepublicBathroom might use better ventilation, it was also a bit damaged by moisture and ventilation hanging from ceiling.
Nice ratio price and quality. Got room without window which was fine, mostly clean.
Stayed in August 2025
Reviewed: 27 July 2025
Agnieszka
Poland-
All was neat and clean.
Stayed in July 2025
Reviewed: 26 July 2025
Karen
New ZealandMissed having a minibar fridge
Room was very clean and in a good location lots of convenience stores and restaurants in the area. Good water pressure. Filtered water in common area.
Stayed in July 2025
Reviewed: 21 July 2025
Inne
BelgiumNo window in the room.
Self check-in was nice.
Stayed in July 2025
Reviewed: 19 July 2025
Karen
New ZealandI prefer a room with a window and a minibar fridge the rooms I had here (stayed a night either side of my 2D1N river trip) had neither.
The location was great, nicer than Sandakan proper. Lots of great restaurants and elt super safe as a mature solo traveller.
Stayed in July 2025
Reviewed: 22 June 2025
Ralph
United KingdomRoom could do with little updating
Great location and vfm. Lovely staff.
Stayed in June 2025
Reviewed: 17 June 2025
Thomas
FranceRoom on the older side
Easy check in process Simple and basic room with all the facilities (ac, hot showers) Good value
Stayed in May 2025
Reviewed: 10 June 2025
Abigail
United KingdomThere is no lift so a struggle to get heavy luggage up the steep stairs. I don't particularly like self-service hotels. To me they are a lazy way to run a business, and in fact communication over WhatsApp was often slow. For both my bookings I arrived in advance of receiving the door code so I couldn't get in. At certain times they just will not respond to you. I found the staff who were in the hotel at particular times to be not always very welcoming. And the toilet paper is very cheap and thin. My second room was on the ground floor (so I didn't have to take my case up the stairs - which was kind of them) - but when I showered there was a smell of sewage.
Overall, a decent hotel, perfectly comfortable with added extras in the rooms like a dental set, comb and slippers (though these things were not important to me). On the first and second floors there is hot and cold (warm) water for drinking. The location is good as the old town part of Sandakan is quite rundown and here you are closer to the airport and the road out to Sepilok. They kindly looked after my suitcase while I went to the Kinabatangan River for 2 nights.
Stayed in June 2025
Reviewed: 6 June 2025
Elyse
MalaysiaI hope you can add a chair.. Plastic chair is ok. ☺👌
Very neat and clean✨. Quiet atmosphere🥰. Great location😍. The staf is efficient and helpful🤗. The stairs is good for leg exercise 😁. The parking is quite good because it's weekday 🤠. Will come again ⭐👍😊
Stayed in June 2025
Reviewed: 30 May 2025
Carol
MalaysiaCan check in earlier
Stayed in April 2025
Reviewed: 10 May 2025
Lewis
United KingdomComfortable bed, good shower and air conditioning. Spacious room.
Stayed in April 2025
Reviewed: 7 May 2025
Matias
ArgentinaThe staff is so friendly and helpful :) Good location and comfortable
Stayed in May 2025
Reviewed: 7 May 2025
Jenny
United StatesThere was no window in our room. Felt a little claustrophobic/unsafe if there were an emergency. Thin walls, so you hear talking from the hallways/other rooms. No elevator, if you have mobility issues. Wifi was very slow.
This is a non-staffed hotel. You are sent codes to access the main door and your room. Room was tiny, but clean. Water provided. Hot shower. Good AC. Plenty of places to eat (+coffee shops, drug stores, etc) in walking distance. 10min drive from airport. Easy to get a Grab. Good for a quick night, wouldn't stay longer.
Stayed in May 2025
Reviewed: 5 May 2025
David
United KingdomThe property smelled of smoke.
Easy check-in, lots of local amenities, very functional.
Stayed in April 2025
Reviewed: 1 May 2025
Eva
MalaysiaIts near to restaurant and shops.
Stayed in May 2025
Reviewed: 23 April 2025
Aaron
MalaysiaToilet
Sleep
Stayed in April 2025
Reviewed: 23 April 2025
Lauren
IrelandThere was loads of hair left in the drain when we checked in
It was fine for one night as our room didn’t have a window
Stayed in April 2025
Reviewed: 22 April 2025
Anwar
MalaysiaNo lift.
Spacious. The location is stratergic.
Stayed in April 2025
Reviewed: 17 April 2025
Edward
MalaysiaThe mat in front of the toilet
Location, self check-in, fast response from person in charge
Stayed in April 2025
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