8.7

Reviews of Coconut Garden Resort仙本那顺德人家棕榈园

Kg Gelanggang, Jalan Bugaya , 91308 Semporna, Malaysia

  • Mattia

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Tara

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    It was very clean and the lady on the front desk was lovely. Beautiful gardens and good shower and breakfast.

    The beds were quite hard. The property was lovely but Grab drivers were not so keen to drive out there from Semporna. Two major issues were that the name of this property has changed. It is not Shunde Palm but Coconut Palm which caused problems with taxi drivers. The other serious problem was we ordered a taxi vis the hotel to the airport for 120 ringgit which we paid to the hotel. 40 minutes into the journey the driver pulled over to the side of the road and asked for my phone to order a Grab because it is not allowed for taxi drivers who work for Grab to take non Grab bookings so he was not insured and there was a ploloce roadblock so he wouldn’t drive on. To cut a long story short we waited an hour roadside arguing with the driver who refused to drive on but couldn’t get us alternative transport. We were on a busy road in the middle of a rural area 30 min from airport. Finally we persuaded him to try the roadblock and we weren’t stopped. We nearly missed our flight. Do not book a taxi through the hotel.

    Property response:

    Hello, we have received your comments. We will rectify it according to the actual situation. In addition, I want to talk about the drop-off issue. Because the car arranged by the team encountered the checkpoint inspection, this happened. You should contact us immediately to help you deal with it. We can immediately contact the fleet to arrange the nearest car to take you to the airport. We are also very sorry for this. Thank you for your advice!

    Hello, we have received your comments. We will rectify it according to the actual situation. In addition, I want to talk about the drop-off issue. Because the car arranged by the team encountered the checkpoint inspection, this happened. Yo… Show more

    Coconut Garden Resort仙本那顺德人家棕榈园
    19 July 2025
  • Yuedong

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review
  • See the property
  • 7.0 Good
    Mireia

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    Good location, away from the chaos of the city. There is a laundry possibility which is a plus. Breakfast is ok. Room clean service is ok but only works every other day.

  • Katie

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review

    We stayed in room 1 and it was lovely! Very clean and spacious, seems fairly new. Set in small tropical gardens. Breakfast was also fine. There is a laundry room with washing machine and drying space (free to use). The accomodation also provides free shuttle service a few times a day to Semporna town (you just need to confirm this with them the day before). Their dog is very sweet and friendly. If you don't like dogs, don't worry he does not bother people who don't want to see him!

    Semporna is sadly surrounded by palm oil plantations, and this accomodation is surrounded by palm oil plantation. I enjoyed being a little out of Semporna, but people should note it takes about 15 minutes drive to get into Semporna town (about 50 minute - 1 hour walk).

  • 7.0 Good
    David

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Nice bungalow in a well-kept garden, a good place to say if you want to avoid Semporna town. Free use of a washing machine for your laundry.

    Nobody spoke English which made communication very difficult for us, and the breakfast was disappointing (basic and cold).

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  • Suraj

    Reviewed: 4 April 2025 · Stayed in March 2025

    Verified review

    The accommodation was very clean packed with all the facilities you can think of. Please note the owner only speaks Chinese no Malay or English. But is very responsive over WhatsApp in English. Staff there also v little English but they were extremely accommodating and with help of google translate v easy to get by. Breakfast was essentially toast and tea as we are vegetarian so not a lot of choices but again the staff were amazing and tried to offer biscuits they didn’t contain egg etc. Great location, good clean accommodation away from hustle and bustle of Semporna but v easily reachable in 10-15 mins by Grab. Excellent place for 1-2 nights.

  • Gabriela

    Reviewed: 6 January 2025 · Stayed in January 2025

    Verified review

    The place is very clean, and very peaceful and quiet in the middle of a palm plantation. It’s always easy to get a grab or the shuttle that the hotel offers into town and it is much nicer than staying in the busy city. The staff are also very kind and helpful

  • Harwood

    Reviewed: 25 July 2024 · Stayed in June 2024

    Verified review

    Beautiful accommodation, clean and very comfortable, good location , only a 5 minute grab to the jetty in town

    Nothing

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  • Mei

    Reviewed: 28 September 2023 · Stayed in September 2023

    Verified review

    Stuff is nice to settle problems right away .

    Facility poor away out of power n the water Air condition not cold enough at day time Lot of mosquitoes Transportation not convenient, we always called grab to go out

  • Ray2001

    Reviewed: 23 July 2023 · Stayed in July 2023

    Verified review

    The room is big, and facility for sleep and bath are good.

    The AC makes a big noise around the night.

  • Mashenrah

    Reviewed: 20 July 2023 · Stayed in July 2023

    Verified review
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  • Datuk

    Reviewed: 27 June 2023 · Stayed in June 2023

    Verified review
  • Showing 1 - 14

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