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Reviews of The Westin Langkawi Resort & Spa 5 stars

Jalan Pantai Dato Syed Omar, 07000 Kuah, Malaysia

#5 of 41 hotels in Kuah

Guests' Choice

Review score

Based on 825 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 23 August 2025

    7.0
    We had a lovely relaxing stay, but the food was overpriced.
    • Leisure trip
    • Family with young children
    • Twin Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    The food was expensive and not much variation in cuisine. All the restaurants served similar food. Very remote location, so you couldn’t easily walk to places. Not much to do activity wise for teenagers. Limited evening entertainment. It also would have been nice to have a shop on site to buy food items, gifts, souvenirs, inflatables for the pool, sun lotion etc.

    Very comfortable, spacious rooms. Very Friendly and helpful staff. Not overcrowded. Lovely pools. Good gym.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Too expensive for what it offers
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Only one booth for beach towels Too expensive Shisha and only available at certain times No options for food near by

    Breakfast

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 8 nights
    • Submitted via mobile

    Some monkeys around the site

    Friendly staff and nice surroundings

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Relaxing tropical vacation.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    It’s a pity there’s no Jacuzzi in property.

    Spacious room, gorgeous coastal view, helpful staff.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room with Partial Ocean View
    • Stayed 1 night
    • Submitted via mobile

    No earlier check in time.

    The pool

    Stayed in July 2025

  • Reviewed: 4 August 2025

    9.0
    Rooms needs an upgrade :(
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    At times the Reception staff were so busy that we were kept waiting with no acknowledgment. We ordered breakfast to our room early on the day we were leaving for an early morning flight. The food only arrived about 10 minutes before we had to leave so most of it was unfortunately wasted. The rooms in this luxury hotel do not reflect the other areas. They are quite old, shabby and outdated. They look and feel dirtier than what they probably are due to the fact that they just haven't been upgraded in a very long time. Upholstery was stained and quite dirty as were the walls/cupboards. The room was tidied and 'cleaned' on a daily basis but really did not feel clean at all. Bed linen was not changed and the bathroom sink was never really cleaned either. The bed linen had an odd smell. The wall between the bathroom and bedroom was frosted glass that gave you barely any privacy whilst showering. I can't see myself staying here again which is a shame as had the rooms been nicer, the resort would be truly exceptional.

    Beautiful hotel on the outside, Reception area and overall location. Fantastic views all around. Clean pool and surrounding outside areas. Most of the staff were friendly - always smiling and greeting you. EXCELLENT breakfast! WOW....truly outstanding with so much variety (especially the rice pudding!)

    Stayed in August 2025

  • Reviewed: 31 July 2025

    8.0
    Great holiday! Something for all the family
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Our rooms were a little bit tired. The Rock Pool is a bit dangerous as it has steps in it that you can’t really see. The kids room is good for older children, but not much there for toddlers.

    The food was really good, especially at Tide restaurant. It was a very calm and relaxed hotel. The Spa is amazing and the gym is well kitted out. The view is stunning!

    Stayed in July 2025

  • Reviewed: 30 July 2025

    8.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    One room we stayed in had 3 power out unfortunately

    The ambience, the swimming pool, the facilities , the staff is polite, free upgrade

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    The restaurant service was not perfect not because of the food but the staffs were very lazy and slow in cleaning and bringing the orders

    In general. The resort is very good A lot of activities and the beach was amazing The restaurant was excellent with a lot of varieties The receptionist Farah was very helpful and always smily and cooperative

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    There are better option
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Old need renovation

    The beach view

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    It was overall a fantastic stay
    • Leisure trip
    • Group
    • King Room with Partial Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Price is on higher side.

    Buffet Breakfast was super good . Many options to choose from for vegetarians . You will be spoilt for choice. Really enjoyed.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    9.0
    Short bit good
    • Leisure trip
    • Family with young children
    • Twin Room with Partial Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Can't come to think of anything really bad.

    Nice resort with a nice pool. When we were there it was not crowded at all. Gym was good and the beach was great although not crystal clear water, but this wasn't because of the resort, it was how it was on that part of Langkawi.

    Stayed in June 2025

  • Reviewed: 21 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    a little dated

    staff exceptional!

    Stayed in July 2025

  • Reviewed: 21 July 2025

    7.0
    Great location, amazing view but outdated and smells
    • Leisure trip
    • Group
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms are outdated. They could definitely use a renovation. Overall cleanliness could be better as well. The corridor leading to the rooms smelled like mold. Such in our rooms from time to time. Clean towels had stains on them. The breakfast coffee tasted bad. Don’t try their pizza!

    The location and the view is amazing. Friendly staff. Great food variety for breakfast. Plenty of amenities

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Great place to chill out and relax.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 6 nights

    No laundry facilities like machines for long stay guest.

    The location is excellent, great facilities and lots of activities with Recreation centre, water sports, 3 pools, tennis courts and many more. You can spend the whole day in the resort and not bored. There were lots of choices for foods, being vegetarians we felt we had a plenty of variety.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Partial Ocean View
    • Stayed 4 nights

    breakfast was v good and varied - the pools were very enjoyable plenty of space - rooms v pleasant

    Stayed in July 2025

  • Reviewed: 15 July 2025

    9.0
    An exquisite holiday. Can’t wait to return
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing. It was impeccable in almost every aspect

    The incredible hospitality and friendliness of the staff; the superbe singer and accompanying guitarist at breeze bar and lounge; the magnificent cuisine; the numerous recreational activities; the comfortable beds.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Excellent
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Staff all excellent spectacular views good food

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Superb
    • People with friends
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Monkeys around the resort 😅

    The facilities, very clean, good location

    Stayed in July 2025

  • Reviewed: 2 July 2025

    7.0
    Beautiful property...but missed the mark
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Corridors leading to the rooms were not nice..felt cramped , Staff either was less or was not available/responsive Lobby area was uncomfortable considering the weather... ventilation could be better Location was not great...beach was not good

    Pool.. outside infra was beautiful Has potential

    Stayed in July 2025

  • Reviewed: 30 June 2025

    8.0
    Very good
    • People with friends
    • One-Bedroom King Villa with Private Pool - Beachfront
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast .. there are very few opions

    The quiet beach

    Stayed in June 2025

  • Reviewed: 29 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Nil

    Ambience to room we checked in one bed suite ocen view everything was superb.

    Stayed in June 2025

  • Reviewed: 27 June 2025

    8.0
    Outstanding views but don't expect much
    • Leisure trip
    • Family with young children
    • Twin Room with Partial Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Things are old, the variety of the open buffet does not go well my Arab or Middle East cuisine.

    The view, the facilities, the amenities and the staff.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Renovation must be done to be up to standard

    Location

    Stayed in June 2025

Showing 1 – 25

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