Reviews of The SIGAR Hotel at Sutera Bay 4 stars
Sutera Bay, Sadong Jaya, 88100 Kota Kinabalu, Sabah, 88100 Kota Kinabalu, Malaysia
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe place was clean and very convinent location check in was swift and efficient clean.
We had an issue with one room where we were either given the wrong keys or there was a misunderstanding where there was already someone in the room . Cleaning requests were made couple of times on all of our rooms we booked but non were done only the keys were handed over not cleaned.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation, big and comfortable rooms
Toilet gets wet after we bath - because the glass panel separating the bath area n the toilet bowl is slim. No hand towels
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewIs a new hotel but a big cockroach found in the bathroom.
Someone open our unit door at 2am. Lucky we yet to sleep and stop the man for entering.
Reviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewSound insulation is not good. The stench from the canal is strong in the corridor, but not noticeable in the room.
Reviewed: 5 August 2025 · Stayed in June 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewIt was furnished to a high standard
The location, there were not enough pool loungers.
Reviewed: 1 August 2025 · Stayed in May 2025
Verified reviewAlmost everything
Because everything is new
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewgood
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewThe location of the hotel is really good. Nearby to most of the places. The room is very spacious and my kids enjoyed the stay.
The room cleaning service is provided only after 3 days stay but basic towel change and cleaning is provided upon request. And breakfast can only be booked before 5pm the day before.
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewI request for iron board but it does not delivered until i check out 🙂
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewClean and comfortable.
Parking is not free
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewFacilities
Housekeeper took the toilet mat but didn’t replace a new one, and the toilet paper also, finished but no replacement
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewI recently stayed at Sigar Hotel and overall, I had a pleasant experience. The room was very clean and well-maintained, and I appreciated the hotel’s convenient location—it’s close to several malls, which made shopping and dining really easy.
However, I was a bit disappointed with the swimming pool situation. When I checked in, I was informed that the pool was closed for maintenance until further notice. But the very next day, the pool was actually open and available for use—yet there was no update or communication from the staff about the change. I would have appreciated being informed, as I missed the opportunity to enjoy the pool during my stay.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewRecommended hotel to stay at Kota Kinabalu. The hotel still new. Clean. The receptionist staff very helpfull. Room comfortable & nice view of City View. Easy to find food .will come again next time.
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewGood location, safe parking space
Nil
Reviewed: 19 June 2025 · Stayed in June 2025
Verified review