Reviews of Hotel O Lm Residence 2 stars
1954, Marina Bay Phase 2, Miri, 98000 Miri, Malaysia
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Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewI think there's nothing can change my mind that I wanted to cancel the booking. First of all, the room that I booked is smelly (smoking's smoke smell) , and it's at every corner of the room. Second, the wall and the mirror is dirty, it's covered with stains lots of stains. Third, the corridor to the bathroom and toilet is narrow. As a normal person I need to turn myself sideways to get in. Last of all, toilet and the bathroom is dirty and small. For all of those encounters that I met, do you think of any ways to let me change my decision? The room is stinky, I believe other rooms will also be the same, and the cleanliness as well.If one standard room's housekeeping job is not what OYO can do of their best, how can I believe they can do their best on the rest of their responsibilities?
Dear, Nicolas! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Melati!
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewNothing
Nothing
Dear, Abdul! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Khalish!
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 25 May 2024 · Stayed in May 2024
Verified reviewAircond was cold
Wifi was slow Room was small look like backpacker Toilet was small Soap was not peovided unless you request So far not recommended
Dear, Peter! Sincere Apologies. We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Khalish!
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewNo comment
No comment
Dear, Kuroraishin! Thanks for sharing your valuable feedback with us. Your feedback is really important for us so that we can put in our best efforts and work upon the areas of improvement. Regards, Marie!
Reviewed: 6 February 2024 · Stayed in January 2024
Verified reviewReviewed: 1 February 2024 · Stayed in January 2024
Verified reviewDear, Atikah! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your stay an amazing experience next time. Regards, Kartika!
Reviewed: 4 December 2023 · Stayed in December 2023
Verified reviewReviewed: 14 July 2023 · Stayed in July 2023
Verified reviewReviewed: 23 June 2023 · Stayed in May 2023
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 3 February 2023 · Stayed in February 2023
Verified reviewReviewed: 25 December 2022 · Stayed in December 2022
Verified reviewNONE
EVERYTHING !
Apologies for the problems you had faced, Fathin! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
Reviewed: 19 December 2022 · Stayed in November 2022
Verified reviewReviewed: 5 December 2022 · Stayed in December 2022
Verified reviewReviewed: 19 November 2022 · Stayed in November 2022
Verified reviewReviewed: 9 November 2022 · Stayed in October 2022
Verified reviewReviewed: 23 October 2022 · Stayed in August 2022
Verified reviewlocation is nice near bars. hot shower. comfortable (ish) bed
room was similar to a prison cell. no window, and very cramped. we tried to extend our booking (don’t ask why) and the staff were extremely unhelpful. we tried to book on booking.com and the price was 4x what we payed originally. the accommodation was worth no more than 5-7$ per night
Sorry for the unpleasant experience you had with us. Archie! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara
Reviewed: 12 September 2022 · Stayed in June 2022
Verified reviewReviewed: 10 September 2022 · Stayed in August 2022
Verified reviewReviewed: 4 September 2022 · Stayed in June 2022
Verified review