KM 22.5 (Mile 14), Jalan Sepilok, Off Jalan Sapi Nangoh, PPM 255 Elopura,Sandakan, Sabah , 90000 Sandakan, Malaysia
#1 of 35 hotels in Sandakan
Guests' ChoiceBased on 450 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
8.9
Staff
9.0
Value for money
8.4
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 August 2025
Caroline
United KingdomDamp smell of rooms, but it is the jungle and hard to manage...the location and facilities more than compensated. Great bathroom , super comfy beds and spacious rooms...felt exclusive
Liked the location and the small scale of the resort. Food choice were appropriate and overall good and the service from staff was lovely.
Stayed in August 2025
Reviewed: 11 August 2025
Maddalena
SpainThe menu should include more local dishes. Malasyian cousine it’s delicious!
The location and the rooms, so beautiful!
Stayed in August 2025
Reviewed: 4 August 2025
Michelle
AustraliaFantastic location. Beautiful rooms. A special place
Stayed in July 2025
Reviewed: 28 July 2025
Emily
United StatesGorgeous property with little chalets connected by walkways. It’s right next to the orangutan rescue center and sun bears. I woke up early and saw rhinoceros hornbills and an orangutan right in the hotel forest! Honestly was a more fun orangutan experience than the center! The chalets are comfortable and spacious and with excellent air conditioning. It is VERY hot in the afternoon but the mornings and evenings are lovely. And the restaurant was also delicious!
Stayed in July 2025
Reviewed: 24 July 2025
Richard
Hong KongAll was good except service in the restaurant which was slow and substandard compared to everything else.
Standard of accommodation was excellent for the area. An orangutan came into the resort during the late afternoon and cavorted through the trees and rooftops.
Stayed in July 2025
Reviewed: 15 July 2025
Leanne
United StatesThis was a tiny slice of heaven. Hammocks outside the villas and orangutans hanging in the trees to greet you on your way to the restaurant.
Stayed in June 2025
Reviewed: 7 July 2025
Meredith
AustraliaStaff need training. Missed or misunderstood orders, slow or sometimes not there, inconsistent. Breakfast “sets” were unusual and strict. Would have been better to do a small buffet so we could help ourselves which the did on one occasion.
Location, room and ambience were amazing. Clean and comfortable rooms. Air conditioning and bath/shower.
Stayed in July 2025
Reviewed: 6 July 2025
Eleanor
SingaporeQuite expensive for the standard of the facilities, but in the middle of the jungle that is probably to be expected. Happy to pay for the excellent WiFi, but would have been good if it had covered us when in the room as well. We were given a twin room instead of a double.
Overall a good place to stay to do the river cruise - everything was well organised and facilities as expected for the middle of the jungle. Food was lovely and plenty of it. River cruises were great.
Stayed in July 2025
Reviewed: 1 July 2025
Anna
United KingdomAmazing nature lodge with such friendly staff 😊 we saw so many animals just from the veranda and the food was excellent. The lodges themselves were very clean, spacious and created a really peaceful feeling while blending into the forest
Stayed in July 2025
Reviewed: 30 June 2025
Alexander
Belgium/
This is a very nice place to stay: great location, nice setting, beautiful room, good restaurant, friendly staff, ... everything perfect!
Stayed in June 2025
Reviewed: 30 June 2025
Alexander
Belgium/
Great place! This was the third time we stayed here ... and it was the best time! We had a beautiful room, staff is friendly and helpful, they arrange transfers and taxis, good restaurant, good wifi, great location (Sepilok orangutan and sunbear is just around the corner) ... everything perfect!
Stayed in June 2025
Reviewed: 30 June 2025
Maureen
AustraliaWas unexpectedly surprised at the quality of the property, the room and the restaurant.
Stayed in June 2025
Reviewed: 26 June 2025
Mohanty
IndiaIntercom wasn’t working
Food was very good
Stayed in June 2025
Reviewed: 18 June 2025
Trish
AustraliaThe accommodation was clean spacious and modern inside but culturally suitable on the exterior. You are right next to the Orangutan Sanctuary and some even came to visit us at the Lodge. It was a life changing experience. The grounds are beautiful and the noises are incredible. You really feel like you are staying in the jungle.
Stayed in June 2025
Reviewed: 12 June 2025
Alison
United Kingdomnothing
everything view from my lodge to location next door to sepilock orangtan sanctuary all staff were great
Stayed in June 2025
Reviewed: 12 June 2025
Gary
New ZealandFood lacked presentation and pretty basic. Selection at breakfast needs improving.
Location and surroundings. Reception staff very helpful
Stayed in June 2025
Reviewed: 9 June 2025
Widia
NetherlandsLimited options to eat a small snack between the major dining moments.
Nice resort, its quiet and calm. The lodge was clean and comfortable. Staff was really helpfull and friendly. They helped me with the booking of the river cruise. Sepilok orangatan rehabilitation center is on 5 min walking distance.
Stayed in May 2025
Reviewed: 8 June 2025
Kayleigh
United KingdomThe location is just perfect. The grounds are so green with so much vegetation to look at all the time. It's lovely being in the sounds of the rainforest. We stayed for 1 night but easily could have done more. The staff are all so delightful and helpful. We really loved our stay! Also with people complaining about restaurant closing times, you can preorder food with the staff there completely happy with that!!
Stayed in May 2025
Reviewed: 6 June 2025
Thomas
FranceRestaurant food is good but slightly overpriced and portion a bit small No Teh tarik :(
Beautiful room Calm Good facilities Very close to attractions (5minutes walk) Was able to check in earlier
Stayed in May 2025
Reviewed: 5 June 2025
Kamal
United StatesWe would have appreciated if there were more vegan options on the menu.
Excellent location close to the orangutan and sun bear rehabilitations centers. Meals were outstanding. Lodging was very comfortable and spacious with a wonderful ambiance.
Stayed in May 2025
Reviewed: 4 June 2025
Julie
United KingdomToiletries were basic and poor and let it down a little.
Stunning location, excellent room, very comfortable, loved the hammock outside.
Stayed in May 2025
Reviewed: 31 May 2025
Kaveri
Malaysia1. Slow service at restaurant.. had to follow up 3 -4 times
The location and the whole layout was very good. Well maintained. Check in check out process was smooth.
Stayed in May 2025
Reviewed: 30 May 2025
Marcel
NetherlandsA small downside is the breakfast—you can only choose from fixed “sets,” which feels unnecessarily rigid.
As soon as you walk into Sepilok Nature Lodge, you get that instant “wow” feeling. A big wooden building by a pond houses the reception and restaurant, with lots of cozy seating areas. You are in nature! The only downside is that to the left, facing Sepilok Orang Utan Rehabilitation Centre (which is only a 5 mins walk away), you see an ugly brick building—probably built by someone else—which kind of ruins the view. Other than that, the grounds are beautifully designed, right on the edge of the real jungle, with paths leading to the cabins. And when you walk into one of those cabins, you get a second “wow” moment. They’re beautifully styled, with lots of wood and all the modern comforts: air conditioning, a mini fridge, a bathtub out front, a shower, a big bed—you name it. You really couldn’t wish for more. The staff is super friendly and helpful, and the restaurant is great too. Overall, this was the best place we stayed at in Borneo.
Stayed in May 2025
Reviewed: 25 May 2025
Michelle
United KingdomFood on site was way too expensive
Location was perfect. Right next door to orangutans, sun bear and forest.
Stayed in May 2025
Noumea, New Caledonia
Eygalières, France
Plurien, France
Grindelwald, Switzerland
Santander, Spain
Bolzano, Italy
Spinone Al Lago, Italy
Kaifeng, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content