Reviews of Kota Kinabalu City Ensuite at SCSP Ming Garden 3 stars

10AM is for non repeat customers. We reserve the late checkouts for our loyal customers. However if late checkout is available, we usually allow it if our guests asks. No requests/communication was made from your end. Our rooms are cleaned and laundry done by professional laundry shops daily. They use industry grade detergents and are iron folded everyday. No complaints / requests were received from you during your stay. Looking at your details, it looks like you are associated / affiliated with a different homestay operator, booking a stay at ours to leave this bad review.

10AM is for non repeat customers. We reserve the late checkouts for our loyal customers. However if late checkout is available, we usually allow it if our guests asks. No requests/communication was made from your end. Our rooms are cleane… Show more

Mr Yang, You locked yourself out of the room late midnight almost 2am (passed admin hours). Our information is very clear about our business operations including admin hours. We understand you had no choice but to book another room. Following the next day when we sent cleaners to rescue you early in the morning, you were very rude and detained our staff, blocking the exit, refusing to let them go without getting a refund. As a friendly advice even after such an attempt, do not try it again in other hotels cause other hosts / hotel may not be as lenient & forgiving if you did the same to them.

Mr Yang, You locked yourself out of the room late midnight almost 2am (passed admin hours). Our information is very clear about our business operations including admin hours. We understand you had no choice but to book another room. Fo… Show more