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Reviews of Permai Rainforest Resort 3 stars

Pantai Damai Santubong, Jalan Sultan Tengah , 93050 Kuching , Sarawak , 93860 Santubong, Malaysia

#4 of 6 hotels in Santubong

Guests' Choice

Review score

Based on 268 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 23 August 2025

    9.0
    A wonderful, memorable stay in nature, with happt - felt very blessed
    • Leisure trip
    • Group
    • The Big Family Villa
    • Stayed 3 nights

    breakfast - it took quite a while to refil the eggs Our villa was probably one of the older ones and is probably ready for a refresh.

    The staff were wonderful and couldn't do enough for us. The location is beautiful and walking trails clearly marked out. Loved the monkeys and the sound of all the wonderful birds/animals. We had the most amazing boat trip (organised by the team at Permai) which included snorkling, mangroves, lunch, a visit to turtle island (where we saw newly hatched baby turtles and were educated on the conservation efforts for the turtles (really interesting). We were then lucky enough to see the salt water crocodile (Abu). We loved every minute!! The whole vibe of the place was just brilliant and we didn't want to leave.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    9.0
    Wonderful. Especially enjoyed the monkeys.
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 7 nights
    • Submitted via mobile

    In thd jungle right next to a besutiful beach and wildlife around in natural habitat.

    Stayed in August 2025

  • Reviewed: 27 July 2025

    7.0
    Okay Stay, go for rainforest
    • Leisure trip
    • Family with young children
    • The Big Family Villa
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were just basic, this place needs renovation, wall paint was chipping away at some places, wooden stuff was giving in, sofa seater was giving extremely poor and sagging, we were vary of touching anything. Food for us a vegetarians was very limited and no additional cost effort from the resort to help. When in the restaurant it took more than an hour to serve our food.

    Location was great

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • The 2+2 Villa
    • Stayed 2 nights
    • Submitted via mobile

    nothing.

    We loved being in the rain forest, with proboscis, silver leaf and other monkeys up in the trees. The beach was fab; clean and lovely warm sea to swim or kayak in. Staff were all so friendly and hard working, a credit to the place. We had all our meals in the Feeding Tree cafe, overlooking the sea. Very nice food and drinks. We went on an excursion from the resort to see dolphins and baby turtles, this was amazing!

    Stayed in July 2025

  • Reviewed: 9 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Tree House
    • Stayed 2 nights
    • Submitted via mobile

    All the staff were so helpful and couldn't do enough for us, including carrying all our bags up to the tree house for us! We had to leave early at 5.45am for our flight and they did us a packed breakfast and a buggy ride to catch the shuttle. Staying in a treehouse was perfect for the location with lovely views of the beach and sunset through the Mangroves from our verandah.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Perfect treehouse for relaxing!
    • Leisure trip
    • Family with young children
    • Classic Tree House
    • Stayed 3 nights
    • Submitted via mobile

    Asian tourists left their trash behind at the beaches despite trash cans being available. This happened especially on Saturday Strong movements in the cabin lead to the windows rattling and sometimes opening

    The spacious treehouse had a beautiful view of the ocean and beach as well as the surrounding forrest. We loved that we could hear and see the monkeys jumping around in the morning and evening! Very relaxing to lay in bed and hear the ocean. Beach No2 is stunning and calm, perfect for relaxing! Nice hikes available (the 5,5km trail takes around 2h) Buffet breakfast with egg station was very good, but sometimes took a bit long to refill. Restaurant "the feeding tree" serves good nasi lemak (big and tasty portion) for a reasonable price (much better quality-price-portion size ratio then the food court) Nespresso machine with capsules in the room! Grab advance booking worked well in the region (otherwise no grab available)

    Stayed in July 2025

  • Reviewed: 1 July 2025

    7.0
    Beautiful location, the wildlife is awesome.
    • Leisure trip
    • Family with young children
    • The 2+2 Villa
    • Stayed 2 nights
    • Submitted via mobile

    The food was bad. Unfortunately there’s no sugar coating it. The restaurant was empty and after eating our first dinner there we realised why. There’s not a lot of options around there as it is isolated, and to be fair the alternatives aren’t great either. Plus it’s a dry resort so there’s no wine to wash it down!

    The location itself is beautiful. The beaches were both lovely and the water was insanely warm! It was very cool seeing all different types of monkeys in the trees surrounding the resort.

    Stayed in June 2025

  • Reviewed: 30 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Tree House
    • Stayed 1 night

    Parking space need a 5 minute walk, could be a problem for elderlies.

    Jungle trail is fantastic for nature lovers

    Stayed in June 2025

  • Reviewed: 30 June 2025

    9.0
    good
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 1 night

    breakfast not delious

    enviroment good

    Stayed in June 2025

  • Reviewed: 28 June 2025

    8.0
    It does provide a wonderful experience for both me and my girlfriend which is going to be a wonderful memory for both of
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 1 night
    • Submitted via mobile

    Perhaps can provide toothbrush and toothpaste, and maybe the washing towels can be a little bit yellowish, makes me worried.

    The design of the accommodation is interesting, although what I was thinking is really living up on a tree, but the idea for living in the woods is also quite interesting. It does have a great view which waking up and see the beach which is stunning (if somehow the trees well trimmed according to the view at the balcony can be better and make it more marvellous)

    Stayed in June 2025

  • Reviewed: 22 June 2025

    7.0
    An enjoyable stay overall, however, the uncomfortable bed was disappointing. Staff were excellent.
    • Leisure trip
    • Couple
    • Premium Tree House
    • Stayed 4 nights
    • Submitted via mobile

    The bed was very very hard and uncomfortable

    Forest canopy location. Close to beach. Quietness

    Stayed in June 2025

  • Reviewed: 5 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Tree House
    • Stayed 2 nights
    • Submitted via mobile

    Peaceful place with beautiful environment and people

    Stayed in June 2025

  • Reviewed: 31 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • The 2+2 Villa
    • Stayed 1 night
    • Submitted via mobile

    Activities only start at 7:00 am to 2:00 pm. Not all day

    The nature rain forest

    Stayed in May 2025

  • Reviewed: 22 May 2025

    8.0
    We loved our stay. It is a privelege to be surrounded by the rain forest and all the wild life
    • Leisure trip
    • Couple
    • The 2+2 Villa
    • Stayed 3 nights
    • Submitted via mobile

    Some of the villa units old and run down and very basic. However the tree houses are much better. No alcohol available at the restaurant.

    An extraordinary beautiful location surrounded by rainforest. Staff were very helpful and when we asked to be moved from a villa unit to a tree house they were happy to accommodate us. The rooms are clean.

    Stayed in May 2025

  • Reviewed: 21 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Tree House
    • Stayed 5 nights
    • Submitted via mobile

    The bed was made everyday but sand was not swept from the bathroom floor which was disappointing. Tge menu could have geen a little more varied in the restaurant, perhaps a daily special to add variety

    The situation of the resort. The staff were excellent and very helpful

    Stayed in April 2025

  • Reviewed: 20 May 2025

    9.0
    It was a fantastic stay filled with wildlife and beach activities, and kind and friendly staff especially those at the c
    • Leisure trip
    • Family with young children
    • Classic Tree House
    • Stayed 3 nights
    • Submitted via mobile

    The properties could do with updating. Paint on the outside were peeling and there was mould on the ceiling of the shower room.

    The treehouses were quirky, well equipped and comfortable.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    9.0
    Serene retreat into nature!
    • Leisure trip
    • Family with young children
    • The 2+2 Villa
    • Stayed 2 nights
    • Submitted via mobile

    We thought from the description on booking.com that we had booked a 2x2 treehouse and didn’t realise we would be on the ground!

    The staff were super friendly and the exclusivity of the resort felt special!

    Stayed in May 2025

  • Reviewed: 16 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Villa for 6
    • Stayed 1 night
    • Submitted via mobile

    for now everything is fine

    I like the view, the place is quite comfortable and the sea is beautiful.

    Stayed in May 2025

  • Reviewed: 13 May 2025

    9.0
    Beach. Forest. Culture.
    • Leisure trip
    • Solo traveller
    • Classic Tree House
    • Stayed 2 nights
    • Submitted via mobile

    Be prepared that there'll be mosquitoes and insects since you're in the nature. And it can be quite hot in the afternoon/late afternoon even with the aircon on.

    The location was good - next to the beach and the forest, offering good variety of activities to do if you like nature. There's also opportunity to see proboscis monkeys in the forest nearby. Sarawak Cultural Village is roughly 10min walk, highly recommended to pay a visit. The staff were very helpful too, making it an enjoyable stay. :)

    Stayed in May 2025

  • Reviewed: 2 May 2025

    8.0
    Great location, basic acvommodation but overall ok
    • Leisure trip
    • Couple
    • The 2+2 Villa
    • Stayed 2 nights
    • Submitted via mobile

    Bed wasn't very comfy, batjroom and shower did not feel super clean but I guess is hard with such humidity around, the bedroom smelled a bit.

    Being in the middle of the jungle, jungle pool, restaurant, location and walking around.

    Stayed in April 2025

  • Reviewed: 1 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • The 2+2 Villa
    • Stayed 3 nights
    • Submitted via mobile

    The cabin needs some maintenance and a repaint inside. Bright lights inside. Would benefit from some additional dimmer lighting.

    Being able to see probiscis monkeys with ease and the staff being helpful and pointing out some small things we would have missed such as a dead leaf mantis and stick insect.

    Stayed in May 2025

  • Reviewed: 30 April 2025

    9.0
    Fantastic stay in the rainforest of Borneo. Would love to come back….
    • Leisure trip
    • Family with young children
    • Premium Tree House
    • Stayed 3 nights
    • Submitted via mobile

    That all the activities provided incurred an extra cost. I did feel this accommodation was relatively expensive (comparatively to others in Sarawak; and the most expensive place I stayed on our trip covering 3 countries), and although the activités weren’t overly expensive, it was annoying to have to fork out even more to have a kayak for an hour when we were guests at the resort.

    Loved this place. Stayed 3 nights, could easily stay 2 weeks! Loved the treehouse accommodation in the tree canopy; the lack of crowds (just a few locals come out to the beach picnicking on the weekends); the main noises being that of the living forest around you; the native animals seen in their natural habitat…. There is a concrete monstrosity of a resort next door - I’d hands-down choose this a place like Permai over that, any day! Plenty of activities to keep one busy. Sarawak cultural village an easy walk away. Restaurant has limited menu but adequate. Generous breakfast provisions.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Tree house in a jungle with a view on the ocean is truly unforgettable

    Stayed in April 2025

  • Reviewed: 12 April 2025

    9.0
    Unique treehouse
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 3 nights
    • Submitted via mobile

    Unique treehouse experience. Clean, very comfy, amazing views. Saw Probiscus, and Macaque just outside our house.

    Stayed in April 2025

Showing 1 – 25

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