bund air-conditioning is not cold enough and can't find any air-conditioner vent nor remote control at all. The water from the electric shower water heater was not hot enough for me. I have to lower down the water pressure just to enjoy the warm water shower.

Staff is friendly and checking-in service is fast. Luggage storage compartment is big enough for my wheeled luggage which is good. 2 UBS ports are available inside the bund free for use.

Stayed in August 2025

Everything was exveeding my expectation.And its super easy for checking in at the airport.And they provided towels too..

Stayed in June 2025

Fellow annoying guests can be loud and not considerate.

Super convenient for those who have over night transit or super early morning flight. Just walk behind KFC on ground floor and you will easy find it. Not so busy but can be loud if there are annoying, no manner guests around. All in all it's better than go out of airport just for a nap.

Stayed in May 2025

1. Female dorm main door was not closed properly, seems dangerous as free access into dorm by other patrons 2. Toilet light flickering 3. Blanket seems abit sticky

Very clean beds, pillow is comfy, blanket is warm

Stayed in March 2025

Sovotel @ Napzone KKIA is perfectly located for those who have an early morning flight out of the KK Airport. The Cubicle beds are very well designed and the internet was great! Thanks.

Stayed in January 2025

If the people staying there are not respectful then there is a bit of noise. This was not a big issue but in one instance there was a child in there and the parent did not control behavior. I stayed at this location more than one time, and this only happened once (kid related for sure). Not sure about restrictions on children at these types of places.

Sovotel @ Napzone KKIA is perfect place to stay if you have a late night or early flight at the Kota Kinabalu Int'; Airport. You can literally take the elevator right up to check in and the gates. The cubical bed is so well thought out. It has everything including a mirror, outlet, pull down table and a marked spot to put your important small items. There is separate locker for your bag and an area where you can organize. The internet worked great.

Stayed in January 2025

Shower hot water can be more continuous, toilette is more limited

Nice service, customer oriented service, nice environment & hardware

Stayed in February 2025

The living space, lockers and amenities is sufficient enough for a traveler who wishes for a quick nap before flights or emergency cases such as standby flights.

Stayed in January 2025

The shower room was not cleaned enough so hair everywhere

Easy to find Comfy bed Not too crowded

Stayed in September 2024

N/A

The location is easy to find and good for some traveler who has a late flight and need a quiet place for rest, only it is not in the restriced area that who has the transit flight will not aavailable to stay there. So far the facility is clean but my capsule 's wall is a bit sticky when I stayed there. Other then that, the restroom is clean and the staff is kind for help. I recommended someone who need to stay at Airport for waiting for the flight but also wanna a quiet place to rest for even a few hours.

Stayed in July 2024

Room door beeping sound getting in and out is annoying, while you are sleeping.

The closest location to the airport.

Stayed in March 2024

Nothing

Location, just inside the airport👍

Stayed in January 2024

if only the bed area was more isolated from others/silent, it would have been better.

Able to refresh after a long flight and prepare for the next flight

Stayed in December 2023

Staffs are very nice and helpful Excellent location in the airport for few hours sleeping to connect for next flight

Stayed in September 2023

Location, just inside the airport. Convenient for rest between long connecting flight.

Stayed in August 2023

While I understand that kids might also be staying in the accommodation, it would be better if parents with kids can stay in a separate area. A parent was letting her kid run loose, and the little boy (cute, but) went around opening the pod curtains and disturbed the guests (including me).

Bed was so comfy

Stayed in August 2023

overall it was an excellent place but we have to wait for about 10-15 minutes at the counter. there's a phone number but nobody pick up the call.

Stayed in July 2023

Price a bit expensive.

Convenient location for any transit.

Stayed in August 2023

Limited number of bathrooms and toilets

Quiet environment

Stayed in July 2023

We had a few noisy Chinese men around, who chatted very loudly at 5am. Maybe it would be a good idea to explain to the guests, that they have to be more considerate of other guests. It's not a mistake of the staff though!

All good, like last time.

Stayed in August 2023

The blinds to the pod did not provide any privacy at all especially if the lights is on.

Good place for a short rest

Stayed in August 2023

The price for such a short period of time in a big dorm is to high. That's the only thing that I can complain about.

Good and clean place for a night at the airport, the bed is comfy and the bathroom facilities are totally ok. The staff is helpful and friendly.

Stayed in July 2023

I don't like the blue lights, orange maybe better. And the binds don't really block the passerby seeing what I'm doing.

I like the gintel area, although I didn't get to use it. The location was nice at the airport, although no sign board pointing there.

Stayed in July 2023

There was no hot water in the bathroom, had to take cold shower

Very clean and quiet for a short stay

Stayed in July 2023