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Reviews of Mercure Miri City Centre 4 stars

LOT 2368 BLOCK 9, MCLD JALAN MERBAU, 98000 Miri, Malaysia

#2 of 47 hotels in Miri

Guests' Choice

Review score

Based on 1737 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 28 August 2025

    8.0
    Its a nice place to stay and definitely worth the price
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nope

    The hotel is surrounded with relax atmosphere and chill music

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are not soundproofed very well , and the rooftop menu wasn't the best

    Very modern, great location and clean

    Stayed in July 2025

  • Reviewed: 24 August 2025

    10
    Everything Is Amazing!
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing much to not like. The breakfast buffet could be improved in terms of taste. If the hotel room is breakfast included, you need to wow the guests with what you feed them. I also noticed that the Eggstation menu had two errors whereby the description of Sunny Side Up and Over Easy got mixed up somehow. For Sunny Side Up, you fry on one side only and do not flip the egg in contrast to Over Easy. I will upload the photo for that.

    From the staff to the bedroom to the bathroom, it was all amazing. This time I also managed to get a private parking space in front of the hotel for one night and it was supee convenient.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is on the smaller size, compared to other hotels. There is limited parking, good to park at the hotel earlier to avoid parking outside.

    The room is clean and very comfortable!

    Stayed in July 2025

  • Reviewed: 20 August 2025

    10
    Perfect location! Gets my custom every time!
    • Leisure trip
    • Family with young children
    • Privilege Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing - great location!

    Great stay! Located at the heart of Miri it within easy reach of the things you might want to see or do. Close to Mings for a good night out. Great facilities and smaller than some of the bigger alternatives which means it’s kept cleaner and is just different - very trendy. Staff friendly and really helpful. Rooms Cody but modern. Car parking on site!

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room is clean.. easy check in & out

    Stayed in June 2025

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows are either too hard or too soft, Had stiff neck 😩 but overall it was okay

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 2 nights
    • Submitted via mobile

    non. all was great.

    Very nice spot and friendly staffs.

    Stayed in August 2025

  • Reviewed: 30 July 2025

    9.0
    Pleasant stay in Miri
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    The area by the pool though great for a drink is not super comfi to hang out in a swimsuit as there were no loungers The cushions on the seats were somehow missing the day I used the facilities.

    Very beautifully designed property. The room was very comfortable and I liked the design. The great plus was that the bathrooms had a built in water filter for drinking water which cuts plastic and makes drinking water safe. Awesome. More properties should do that. There is a decent gym with lots of free weights and a rowing machine and a treadmill. The breakfast was very tasty and great. The staff be it at reception, at breakfast, at the bar, at the entrance were smiling, courteous, professional and helpful. I would definitely go back.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    9.0
    Good comfortable hotel in the centre of Miri
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night

    Rooftop pool was a bit on the small side (but expected). Since the car parking was so secure, you can't go back to the car to collect things that you've forgotten, so best to make sure you have everything ready. Well, you can access your car, but it is a bit troublesome. Potentially, if you want easier access to your car, you could book one of the limited parking in front of the lobby.

    Good stay in the middle of Miri. New, rooms with great decor, comfortable beds. Relatively decent sound-proofing. Good water pressure for the showers and comfortable clean bathrooms with bidet. Good selection for breakfast. Rooftop pool. Cars were stored very securely.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really.

    Spacious and comfortable room. It was quiet, despite the dj was djing right on top of the room in the roof bar the first night. The breakfast is amazing, with plenty of choice. Food courts and a pub are just across the street. The automatic parking was fine. We had a very pleasant stay.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Worth the price. Highly recommended.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    The breakfast was superb 👌 The room is clean and the staffs are very friendly and helpful. Will definitely come back again

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Awesome
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    Too bad no milo for breakfast

    The parking slot is superb!

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Good experience for whole family
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool located at roof top is pretty small in size.

    Location is strategic with nearby convenience stores around and atractiobe within walking distance. Like the 55inch size TV and comfy beds. Also like the bottomless filtered water.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    8.0
    I would stay again
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    not much space if you are a couple travelling with 2 suitcases

    location was good - walkable eateries around. The room itself is small but adequate for a couple of nights.

    Stayed in June 2025

  • Reviewed: 10 July 2025

    9.0
    Loved it. Staff were exceptional.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Rooms were a bit small and no room safe. Lobby got very crowded..

    Very, very friendly and helpful staff. Very funky and modern design. All in good and/or new condition.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Gorgeous hotel
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room is great for sleeping, very comfy beds. Great shower. It's just very small, no room to do my yoga practice ;-)

    Everything: location, staff, ease of parking, price, facilities, food, drinks, service. Gym is very small but good for 1 with a great selection of dumbbells and a bench with 3 or 4 cardio machines. No rack or barbell. Roof top bar with tiny pool is gorgeous, great sea and city views. Perfect for watching sunsets! Delicious oysters and nachos, fab mocktails and cocktails.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night

    The location was fantastic and the staff were super friendly. They allowed me to check in early which was a bonus and the room was extremely clean and tidy. This was my second time staying here and I would recommend it to anyone!

    Stayed in July 2025

  • Reviewed: 6 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was excellent and security staff were very helpful and polite.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    9.0
    Very pleasant
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice location, well maintained and clean

    Stayed in May 2025

  • Reviewed: 3 July 2025

    8.0
    Overall is pretty good place and clean
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Cleaner entered the room despite there was no request for room cleaning services. Did not have a strong SOP before entering guest room as there was no knocking or ringing door bell. Coincidentally taking a shower at room when the cleaner barrage in as a surprise. Not to mention, this happened on Day 2 morning of my 2 night stay.

    Cool parking system and great customer service.

    Stayed in June 2025

  • Reviewed: 3 July 2025

    9.0
    Very clean and comfortable rooms especially buffet breakfast dining area and its toilet.
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Small room but overall still comfy.

    Toilet and dining area.

    Stayed in June 2025

  • Reviewed: 2 July 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Junior King Suite
    • Stayed 2 nights

    none

    The location was good as it was nearby the shopping malls.

    Stayed in June 2025

  • Reviewed: 1 July 2025

    9.0
    Relaxing
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Improve hospitality at the receptionist level

    Really unique, premium hotel feeling with an affordable budget per night.

    Stayed in June 2025

Showing 1 – 25

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