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  5. Reviews of Sutera Sanctuary Lodges At Manukan Island

Reviews of Sutera Sanctuary Lodges At Manukan Island 4 stars

Manukan Island, 88100 Kota Kinabalu, Malaysia

#45 of 168 hotels in Kota Kinabalu

Guests' Choice

Review score

Based on 173 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 29 August 2025

    10
    Wonderful escape
    • Leisure trip
    • Couple
    • Hillside Villa Single Storey + Return Boat Transfer
    • Stayed 4 nights
    • Submitted via mobile

    Be aware that there can be a lot of day turists around, but it’s really well organised and the staff takes a lot of attention that the hotel facilities are not used by them. Staying in the hillside villa you didn’t really see the day turists. Unfortunately some turists are ignorant and leave their rubbish around, the staff is trying their best to remove it and keep the island clean.

    It’s a beautiful location! The Hillside Villa was absolutely fabulous. The bed soooo comfortable and the pillows great. We slept in heaven 🥰 The private beach of the hotel was close to our Villa. And we had a lovely view over the waterfront. The food in the restaurant was really good. We loved the live music aswell. We enjoyed to watch the Monitor lizards passing by the Villa. The staff was very friendly and attentive. The transfer was really well organised aswell as everything else from the hotel. All in all we had an amazing stay and would have loved to stay longer! Thank you!

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    A little piece of paradise.
    • Leisure trip
    • Family with young children
    • Hillside Villa Single Storey + Return Boat Transfer
    • Stayed 2 nights
    • Submitted via mobile

    Sometimes, the service was slow. We had to wait an hour for our bags to be delivered, even though we were willing to take them ourselves.The food descriptions needed a little more detail, and the menu was limited. The jetty was very busy

    The location and villa were both stunning. Snorkelling off the beach was excellent. The lunch menu was very good. Our hillside villa was incredible.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Manukan Villa 1 + Return Boat Transfer
    • Stayed 3 nights
    • Submitted via mobile

    Never found something we didn’t ❤️

    Manukan Island i extremely beautiful, and they are doing a great job to take care of the corals, and the safety of people. Our Lodge were clean and nice, and service worked absolutely perfect. We had our 25th anniversary and they celebrated us with surprise breakfast on the waterfront ❤️🌺 My husband got ill some days before we arrived, and when it got worse the resort manager Eva followed us to hospital and stayed the hole day, and called friends so we had a new hotel five minutes from the hospital. She was so unbelievable helpful and caring. 😍❤️ All staff was helpful, one took our luggage by his own car so it was easy when we were under distress. All in all an excellent help and support.

    Stayed in August 2025

  • Reviewed: 17 July 2025

    9.0
    Relaxing
    • Leisure trip
    • Family with young children
    • Beach Suite King + Return Boat Transfer
    • Stayed 2 nights
    • Submitted via mobile

    The bar could stay open longer than 10pm.

    Breakfast was great, staff were wonderful.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    7.0
    Lovely first stop on our trip around Borneo. Would recommend for a few nights but be prepared for the daily masses of da
    • Leisure trip
    • Couple
    • Beach Suite King + Return Boat Transfer
    • Stayed 4 nights
    • Submitted via mobile

    There is a constant stream of boat bringing day trippers to the island. Many come for snorkelling but also lots for Instagram pictures, which is entertaining in itself to watch. There is a separate beach for paying guests however many of the day trippers also use this. Quite a bit of litter in the sea/beach but we collected what we could each time we went for a swim and left it on the beach….the staff then collect each night.

    Beautiful setting on island resort. Perfect way to start our trip in Borneo. Comfortable villa by the beach, delicious food in restaurant and very friendly staff

    Stayed in June 2025

  • Reviewed: 28 June 2025

    8.0
    Amazing location, annoying day trippers
    • Leisure trip
    • Couple
    • Beach Suite Twin + Return Boat Transfer
    • Stayed 3 nights
    • Submitted via mobile

    Amazing location, lovely room. Unfortunately it's sold as having a beach for guests only, this isn't the case. The island is flooded with tourists on day trips, they spill out onto the private beach in search of the perfect insta photo. The resort needs to do more to keep this a private beach instead of a half arsed attempt

    Stayed in June 2025

  • Reviewed: 27 June 2025

    7.0
    Mixed bag - good points and bad
    • Leisure trip
    • Family with young children
    • Hillside Villa Single Storey + Return Boat Transfer
    • Stayed 6 nights
    • Submitted via mobile

    Beach was chaos regarding the security and the beds, flagging system rubbish for guests accomodation. Staff sit on their backsides whilst the guests fish rubbish from the sea, lots of plastic and bottles. Bins are full on the beach and not emptied. Beer price and happy hour non existent, £7 approx half lager. Only choice of ,2 lagers despite extensive list on bar. Only one restaurant which was outdoors and when the weather was windy and rainy, no shelter. Plus it is where visitors to the island go for lunch and guests, the cushions are not changed between lunchtime and evening, not worth getting dressed up for. Second restaurant (indoors) is being renovated. No turn down service during all of the stay. Stairs to hillside rooms precarious, especially when wet. No facilities for a late check out, no courtesy room, you have to use the public shower etc. no consideration for guests with long journeys home, very, very poor.

    Room lovely. Food ok, would have preferred more choice for dinner

    Stayed in June 2025

  • Reviewed: 27 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Beach Suite Twin + Return Boat Transfer
    • Stayed 1 night
    • Submitted via mobile

    Worth every cent! The boat to the island was easy to find and before you even step off the boat a member of the hotel staff greets you, takes your luggage and shows you to the check in. It’s a very smooth process. The beach is nicer and the day tripper’s phot shots add to the ambiance. The giant monitor lizard is cool too.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    Super easy to relax
    • Leisure trip
    • People with friends
    • Beach Suite Twin + Return Boat Transfer
    • Stayed 5 nights
    • Submitted via mobile

    During the day a lot of day tourists.

    The restaurant was great and after 5pm a nice quit place. The staff was awesome.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    10
    Enjoyable
    • Leisure trip
    • Couple
    • Beach Suite King + Return Boat Transfer
    • Stayed 1 night
    • Submitted via mobile

    Upgrade some of the facilities

    The food was outstanding. The staff was friendly.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    8.0
    Delight to the sunset and also sunrise . We all enjoyed snorkelling activities, The BBQ meal was lovely and delicious Un
    • Leisure trip
    • Group
    • Manukan Villa 2 + Return Boat Transfer
    • Stayed 1 night
    • Submitted via mobile

    There’re local as well as tourist came for day trip so the half of beach can be crowded so enforcement needs to be in place to ask them not to use guests residents sun lounge in the beach. Fortunately they leave by 4 pm so it was quiet and peaceful afterward.

    The surrounding was very relax and pleasant! The villa was nice and very comfortable and well decorated

    Stayed in June 2025

  • Reviewed: 29 May 2025

    9.0
    Amazing hillside villa with private beach
    • Leisure trip
    • Couple
    • Beach Suite Twin + Return Boat Transfer
    • Stayed 1 night
    • Submitted via mobile

    We noticed quite late in the night that our balcony door is broken and doesn’t close however we told the staff in the morning and they came to fix it almost immediately. The staff goes home for the night so we should have checked earlier.

    Absolutely amazing accommodation on an island! The hillside villa we stayed in was stunning and with access to a private beach. It was honestly a dream. There is a filtered water sink on the property as well as a restaurant with DELICIOUS food - I really recommend the fried rice cause wow - and the staff are so so friendly. Grace was an absolute star!

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Beach Suite King + Return Boat Transfer
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, we loved it all. Very surprised at negative reviews as we had nothing to complain about.

    Excellent! We stayed in a Beach suite king. It was spacious, beautifully decorated with balcony. It was clean and the staff couldn’t do enough to ensure we had a good stay. Shout out to Grace who was lovely and so helpful. The pool, weights gym and beach were just for residents and day trippers were just on the public beach. It was very well organised, the beach was cleaned of any plastic washed up. The sunset walk was on a path to the other side of the island snd was guided. Beautiful sunset!

    Stayed in May 2025

  • Reviewed: 6 May 2025

    9.0
    Perfect getaway location with different outdoor activities like snorkeling, hiking, sunset walk…
    • Leisure trip
    • Couple
    • Hillside Villa Single Storey + Return Boat Transfer
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very cozy—nestled in the hill edge with sea view.

    Stayed in May 2025

  • Reviewed: 21 April 2025

    10
    Best of my memory
    • Leisure trip
    • Family with young children
    • Manukan Villa 2 + Return Boat Transfer
    • Stayed 1 night
    • Submitted via mobile

    Cannot be better

    quite,in the evening,you are the host of this island

    Stayed in April 2025

  • Reviewed: 27 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Beach Suite Twin + Return Boat Transfer
    • Stayed 2 nights

    The snorkeling trip they could organize was unbelievably expensive: 300 ringgit for snorkel and fins and a 10 minute boat ride to the next island, they could do something about that.

    A nice beach, calm water. Lots of day visitors, just makes it interesting. There's a monitor lizard that strolls through the beach in the morning. There's no real snorkeling there. Loved the restaurant, spend a lot of time just sitting there watching the day and evening go by. Quick trip from Kota Kinabalu.

    Stayed in February 2025

  • Reviewed: 26 March 2025

    10
    Worth the money. The view, the experience and it was relaxing atmosphere
    • Leisure trip
    • Couple
    • Hillside Villa Single Storey + Return Boat Transfer
    • Stayed 2 nights
    • Submitted via mobile

    Our bath tub heater sometimes working, sometimes not hot. Shower heater working well.

    The villa is spacious, clean and comfortable. Villa big enough for group of 5-6 people. Staff was very polite and welcoming. A very pleasant experience.

    Stayed in March 2025

  • Reviewed: 24 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Beach Suite Twin + Return Boat Transfer
    • Stayed 2 nights
    • Submitted via mobile

    The beach was messy when the wind was in the wrong direction. I chatted to a staff member who told me the rubbish comes in from the floating village on Gaya Island. HOWEVER the rubbish is quickly collected but staff each morning.

    Very friendly helpful staff. Lovely hotel right on the beach. Eco friendly but everything has been thought of, still plenty of hot water, refillable drinking water. Nothing was too much trouble. Snorkeling was great, but go when the tide is high to preserve the reef.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    10
    Amazing stay , the Island and location are beautiful. The rooms are big and comfortable
    • Leisure trip
    • Solo traveller
    • Beach Suite King + Return Boat Transfer
    • Stayed 1 night
    • Submitted via mobile

    Location rooms cleaningness . Everything was Perfect

    Stayed in February 2025

  • Reviewed: 1 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Hillside Villa Single Storey + Return Boat Transfer
    • Stayed 4 nights

    We enjoyed our staying in this resort, but be prepare that : NOt wifi in Vila. Very poor signal. Very dificult to manage diving (not diving centrum on island). Lots of ants in bathroom.

    Beautiful and quiet place . The staff is very helpful.

    Stayed in February 2025

  • Reviewed: 5 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Hillside Villa Single Storey + Return Boat Transfer
    • Stayed 3 nights
    • Submitted via mobile

    There is no real snorkeling! The small size of the beach. Beach & the whole island should be cleaner! Unfortunately there was lots of rubbish. The pathway to the Sunset View point should be repaired.

    The view from the room, which was huge albeit decorated in bad taste. The peacefulness of the island in the evening.

    Stayed in January 2025

  • Reviewed: 1 February 2025

    9.0
    Excellent island escape
    • Leisure trip
    • Solo traveller
    • Beach Suite Twin + Return Boat Transfer
    • Stayed 2 nights
    • Submitted via mobile

    Shower water pressure was really low Wifi in rooms would have been nice, since phone signal is very weak in villas

    Friendly and helpful staff, private beach away from day trip visitors, homely villa's with terrace

    Stayed in February 2025

  • Reviewed: 30 January 2025

    8.0
    A lovely hotel!
    • Leisure trip
    • Family with young children
    • Beach Suite Twin + Return Boat Transfer
    • Stayed 1 night
    • Submitted via mobile

    Spacious room, helpful staff, good location and tasty breakfast,…..

    Stayed in January 2025

  • Reviewed: 20 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Hillside Villa Single Storey + Return Boat Transfer
    • Stayed 2 nights
    • Submitted via mobile

    Small points: needs. new batteries in the AC controls and one of the two basins' tap wasn't working.

    Lovely situation, spaciousness and furnishing in the lodge. It's position was good and there was great wildlife and flowers.

    Stayed in January 2025

Showing 1 – 25

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