Reviews of KEEN Suites@Sutera Avenue
Sutera Avenue Mall, Coastal Highway, 88100 Kota Kinabalu, Malaysia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe apartment is very nice and comfortable, with all the essentials needed for a family trip. The host is also very friendly and accommodating.
They don't have ASTRO on their TV cable—only NJOI—so there's not much to watch, unfortunately. It would be nice if they at least offered the basic ASTRO channels.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewvery comfortable, complete kitchen tools and easy to communicate with, fast response. near to restaurants and cafe. around 10 mins walk to imago mall
the TV was not working, and one of the aircon at the TV area was not working also. no balcony and the parking was far from the tower block.
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewLocation was strategic
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewClean,convenient
For a 3rooms apartment but only one toilet, stay for 3D2N but only provide one roll of toilet paper.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe place is very accessible. It's quiet. The money is worth. Safe place
The kitchen utensils is not enough. No pan and no rice cooker.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNear to shopping mall
NA
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClean and comfortable appartment. Good place to recharge
television without channels to watch
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewSpacious enough for 3 people to have their own space. Property owners were contactable 24/7 via WhatsApp even tho they have core working hours A number of 24h convenience stores on the bottom floor of the apartments and a a good selection of restaurants. Very close to the waterfront (20-30 minute walk )and near to a mall also. Property manager was great at offering recommendations for out wait until check in.
One set of keys for 3 people (when the property requires the key for power was annoying, it meant we could not split our group up and donour own things. However the property managers sorted us with a second key within a couple of days. They did not charge us for this but said that normally an additional deposit is required, (seems normal in this part of the world) If believe the is room had enough beds for 5 or possibly more (4 double beds and a single bed) 1 shower/toilet that was in one room would be an issue for a larger group. It was just enough for 3 Also had a small ant issue, property manager offered to come and clean the apt and track down issue.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt was clean but i think the pillow should be changed as it cause neck stiffness 😅 but the others are great except for the tv isnt functioning and the pillow 😊
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewOwner very helpful and fast response even though business hour untill 6pm. Room is more than enough. Near shop for sure. Near shopping mall took 7min to arrive. Recommended
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery large room with own laundry machine. Nice shared pool.
Not clean. The pictures are very outdated.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe room is clean and spacious
The smell of mothballs is really too strong. Without this smell will be perfect