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Reviews of HotSpot @ City Centre by SSVC 3 stars

HotSpot, No. 5, Jalan Laiman Diki, 88846 Kota Kinabalu, Malaysia

#43 of 168 hotels in Kota Kinabalu

Guests' Choice

Review score

Based on 342 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.7

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 22 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Futuristic Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    People smoking in the other room where the smell gets into our room although it states no smoking.

    Walking distance to alot of places.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Value for money
    • Leisure trip
    • People with friends
    • Industrial Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Great value for money

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Futuristic Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    No elevator so be prepped to carry your luggage up! In one of the room types the beds are mattresses on the floor, was a bit uncomfortable at times. We stayed in a different room type and the bed was perfect tho

    Location and price point is great. Rooms were clean and comfortable, AC worked well. Staff were really friendly too and let us leave our luggage whilst we went on a trip to Brunei. We stayed three times in the end!

    Stayed in June 2025

  • Reviewed: 13 August 2025

    8.0
    Very good location, decent building.
    • Leisure trip
    • Solo traveller
    • Victorian King Suite
    • Stayed 5 nights

    I wish there was a place to work on my laptop.

    It was at a very good location and very central and the building was in pretty decent shape, as well. The bathroom was to my liking. There was a fridge. Bed was comfy enough.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Minimalist King Suite
    • Stayed 3 nights
    • Submitted via mobile

    There is no elevator, safe box was not working

    Central position, self check in, very well equipped room

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Futuristic Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    Great location in KK, self laundry service next door and 7/11 across the street. Large spacious flat which felt very homey, with sofa and TV set up. Self check in and out service was explained very over WhatsApp making the process of checking in much easier. Staff often around if you need them for anything

    Stayed in August 2025

  • Reviewed: 22 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Minimalist King Suite
    • Stayed 2 nights
    • Submitted via mobile

    No elevator, position is close to city centre but at night it's a bit sketchy, you may be approached by prostitutes or clochards but it's quite common sadly

    Cheap, big and tidy room

    Stayed in April 2025

  • Reviewed: 11 April 2025

    7.0
    Cozy room with a Victorian vibe.
    • Leisure trip
    • Couple
    • Victorian King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The AC in Room 204 wasn't cool enough, and there's no lift, so carrying bags upstairs was a bit of a workout.

    Awesome location, plenty of shops around, and it's close to a self-service laundry. Staff were super helpful and nice.

    Stayed in April 2025

  • Reviewed: 10 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Victorian King Suite
    • Stayed 1 night
    • Submitted via mobile

    Loved our stay here, we even extend our trip here. I'm such a great location . We stayed in the minimalist room for the first few nights, this room is spacious, clean and comfortable. We stayed one night in the Victorian room. It is also nice but not as spacious. If you're looking for better value for money I would choose the minimalist room.

    Stayed in March 2025

  • Reviewed: 8 April 2025

    9.0
    Very Cooll
    • Leisure trip
    • Couple
    • Victorian King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Selesa

    Dekat dngn destinasi

    Stayed in April 2025

  • Reviewed: 29 March 2025

    8.0
    Some shortcomings but minimalist room was spacious and clean. Wouldnt recommend vicorian suite
    • Leisure trip
    • Couple
    • Victorian King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Decent hotel. First stayed in the Victorian room which sucked - the air conditioning didnt really work and the drain was plugged. Thankfully they let us change rooms to the Minimalist suite which was much nicer and more spacious. No spray hose on toilet sucked, bed was kinda hard but okay. Also hotel advertised 500mbps internet and at best we got 30 which cut out constantly. Still a decent stay, as said minimalist room was spacious and clean. A bit overpriced for what it was but fine for a few nights

    Stayed in March 2025

  • Reviewed: 22 February 2025

    8.0
    Value for money. Excellent location
    • Leisure trip
    • Solo traveller
    • Minimalist King Suite
    • Stayed 1 night
    • Submitted via mobile

    Room was on the third floor but there was no lift though. There was tv but just the basic channels.

    Easy to check-in with clear directions given. Room was clean and comfortable. Had all the basic amenities.

    Stayed in February 2025

  • Reviewed: 6 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Industrial Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Strategic location.

    Stayed in October 2024

  • Reviewed: 12 December 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Victorian King Suite
    • Stayed 1 night
    • Submitted via mobile

    No lift

    Stayed in December 2024

  • Reviewed: 6 December 2024

    8.0
    Clean, comfy and nice
    • Business trip
    • Solo traveller
    • Victorian King Suite
    • Stayed 2 nights
    • Submitted via mobile

    No elevator

    The room was clean

    Stayed in December 2024

  • Reviewed: 28 September 2024

    7.0
    We have pleasant stay
    • Leisure trip
    • Family with young children
    • Futuristic Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    None

    Next to laundry, not far from Gaya Street and CentrePoint.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    A haven in KK.
    • Leisure trip
    • Family with young children
    • Minimalist King Suite
    • Stayed 2 nights
    • Submitted via mobile

    There were no English TV news channels. There was no elevator. There was no bidet, but there was a tap. The shower roses didn't flow properly and often the water was scalding hot= dangerous.

    The receptionist was accommodating and kept in touch with us by WhatsApp. The room was clean, of a decent size, and afforded an interesting view of the street. The location was handy for restaurants and shopping, and we felt secure there.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Minimalist King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Photos are misleading. Accommodation is very basic and dated. Toilet base leaked, which they clearly knew about but said nothing. Very noisy from rooms above, which we believe was either owner or staff. Banging, shouting, moving furniture and having phones and/or tv blasting with the door open. To be fair, we sent a WhatsApp to the hotel and the noise immediately stopped, with an apology as well. Additinally, and there is nothing the hotel can do about this, there was a lot of construction going next, so hammering and drilling from about 8:30 onwards. We could've been warned though.

    Clean, comfortable and good location for everything really. Everything was fine apart from the things mentioned below. Good AC and shower. Staff not around an awful lot but those that were were friendly.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    will do repeat !
    • Leisure trip
    • Family with young children
    • Industrial Family Suite
    • Stayed 1 night
    • Submitted via mobile

    OOS parking lot near the residence !

    location & hygiene !

    Stayed in August 2024

  • Reviewed: 1 August 2024

    7.0
    Overall, it was a decent stay.
    • Business trip
    • Couple
    • Victorian King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Some of the necessities wasn’t provided in this place and there is no lift so it may be hard for those with baggage and with rooms on the 3rd and 4th floor. But it was still okay for us.😮‍💨 Another thing is that, I asked the reception if I could extend another night during my stay, but unfortunately they said it was full. However, after I left the place, I realised that the room was still available for booking here. (So not sure if I was lied to or what…) 🤷🏻‍♀️ Ps. they also provide a RM10 cash back to rate this place 5 star 🌟😅

    The design of this place was very Posh and Aesthetic. ✨

    Stayed in July 2024

  • Reviewed: 5 July 2024

    7.0
    Location is close to the night market
    • Leisure trip
    • Couple
    • Minimalist King Suite
    • Stayed 1 night
    • Submitted via mobile

    No receptionist when we checked in. No lift, took the stairs. Luckily it is only 1 floor up

    Received instruction via wa giving us instruction on security code to enter the hotel and how to get the access card to our room. Room is comfortable but the entrance area is so small.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Industrial Family Suite
    • Stayed 1 night

    quite difficult to park car near to hotel

    location ok. center of city

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Good value
    • Leisure trip
    • Couple
    • Minimalist King Suite
    • Stayed 5 nights
    • Submitted via mobile

    Would be better to add couple of plates since there is microwave in the room.

    Came to KK in the night so self check in after WhatsApp instructions was really helpful. When we wanted to extend our stay communication was good and fast. Room is not too big but clean and comfortable, has water boiler, microwave, hairdryer and there is iron in the hall. Location is very convenient.

    Stayed in May 2024

  • Reviewed: 7 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Industrial Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    It is very clean & comfortable. Hotel near with 7E & Dobby too. Location good. Satisfied with the services. Thank you.

    Stayed in February 2024

Showing 1 – 25

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