Reviews of Harper Boutique Hotel at Sutera Avenue
Lot A-3A-16, Sutera Avenue Lorong Lebuh Sutera, Sembulan, 88100 Kota Kinabalu, Malaysia
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGood location. Near to Imago Mall. Cosy room.
Nil
Dear Mr/Ms Beadellina Anthonia Anak, Thank you for staying at the Harper Boutique Hotel and sharing your wonderful feedback! We are delighted that you had a comfortable and enjoyable stay with us. Our utmost priority is to provide clean rooms and attentive service to ensure our guests have a memorable experience. We are thrilled you found our convenient location to enhance your city exploration. We appreciate your kind words about our efficient service and value for money. We take pride in delivering exceptional hospitality, and receiving such positive feedback from our guests is always rewarding. Whether you are visiting for business or leisure, it was our pleasure to have you as our guest, and we are thrilled to be your top choice in Kota Kinabalu. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Harper Boutique Hotel
Dear Mr/Ms Beadellina Anthonia Anak, Thank you for staying at the Harper Boutique Hotel and sharing your wonderful feedback! We are delighted that you had a comfortable and enjoyable stay with us. Our utmost priority is to provide cl… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation is near to imago mall and places we want to visit. The room is clean and comfort. Staff are friendly and willing to help.
so difficult to find a parking in the basement with all reserved parkings, and need to transfer 2 lifts and walk alot to get to the hotel. We have baby with us and few big luggages to carry, quite a complicated process.
Dear Ms Winnie, Thank you for staying at the and sharing your wonderful feedback! We are delighted that you had a comfortable and enjoyable stay with us. Our utmost priority is to provide clean rooms and attentive service to ensure our guests have a memorable experience. We are thrilled you found our convenient location to enhance your city exploration. We deeply regret to know that the parking arrangement by the management has caused a hectic and complicated process and shall highlight this to the parking management for improvement. Whether you are visiting for business or leisure, it was our pleasure to have you as our guest, and we are thrilled to be your top choice in Kota Kinabalu. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Harper Boutique Hotel
Dear Ms Winnie, Thank you for staying at the and sharing your wonderful feedback! We are delighted that you had a comfortable and enjoyable stay with us. Our utmost priority is to provide clean rooms and attentive service to ensure our gu… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation of hotel is really good, lots of shops, coffee shop and mall within walking distance.
Although the rooms were clean, the windowless rooms had a noticeable drain odor, and the heater in the shower was leaking, which posed a safety risk. Additionally, the bed had hair and dust on it, suggesting it wasn't thoroughly cleaned. Considering the price, I expected a higher standard of cleanliness and maintenance.
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our priority to make sure that our guests have the very best experience while staying with us. So, rest assure that our relevant department will look into this matter and make sure that this will not repeat in the future. We hope that this will not affect your decision to stay with us again in the future. Thank you for your support and hope to see you again soon. Best Regards, Harper Boutique Hotel Team
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our prio… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewI enjoyed my stay at Harper Boutique Hotel. The room was cozy and the bed was comfortable The location is quite perfect; 10min from the airport, 5min to the city centre, and right across the road from Imago Mall.
My room was clean however there were fruit flies. The hotel looks very new in the photos but in reality it's age, the management could have done a better job at the maintenance. .
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our priority to make sure that our guests have the very best experience while staying with us. So, rest assure that our relevant department will look into this matter and make sure that this will not repeat in the future. We hope that this will not affect your decision to stay with us again in the future. Thank you for your support and hope to see you again soon. Best Regards, Harper Boutique Hotel Team
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our prio… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewSo clean and comfortable
The area it was in
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards, Harper Boutique Hotel Team
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in t… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewRoom is a little small
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards, Harper Boutique Hotel Team
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in t… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewNice, clean, comfortable room, have toiletries.
Have to park at the basement and it a little bit pricy. Have cheaper parking place but it is far for elder people to walk.
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards, Harper Boutique Hotel Team
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in t… Show more
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewLocation and great wifi connection.
Room with weird smell. Have to change elevator and walk a bit with luggages to the other elevator outside the building.
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our priority to make sure that our guests have the very best experience while staying with us. So, rest assure that our relevant department will look into this matter and make sure that this will not repeat in the future. We hope that this will not affect your decision to stay with us again in the future. Thank you for your support and hope to see you again soon. Best Regards, Harper Boutique Hotel Team
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our prio… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe room is comfortable and clean. The bed is comfortable. I like that I can easily control the air-conditioning. I also like that they have free-wifi provided to guests. I liked that the reception is 24 hours & the staff was friendly to help when I arrived in the middle of the night.
I would prefer if there was breakfast provided. The room is a little bit small. There was also no service to deliver water when I needed a refill of my bottle (I had to physically go down to the reception to refill my water).
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! Thank you for highlighting this matter for our attention. It is our priority to make sure that our guest have the very best experience while staying with us. We appreciate your constructive feedback and rest assure that our relevant department will look into this matter immediately. We thank you for your support and hope to see you again soon. Best Regards, Harper Boutique Hotel Team
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! Thank you for highlighting this matter for our attention. It is our priority to make sure that our guest have the very best experience while staying with us. We ap… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewValue for money, bed, space, room amenities.
Bidet can be fixed
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our priority to make sure that our guests have the very best experience while staying with us. So, rest assure that our relevant department will look into this matter and make sure that this will not repeat in the future. We hope that this will not affect your decision to stay with us again in the future. Thank you for your support and hope to see you again soon. Best Regards, Harper Boutique Hotel Team
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our prio… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewNice room, good entertainment
No breakfast
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards, Harper Boutique Hotel Team
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in t… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewLocation .
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards, Harper Boutique Hotel Team
Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in t… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified review