Reviews of Bay Suites l Cozy Studio l 5 Min to KK City
Bay Suites, 88400 Kota Kinabalu, Malaysia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGood
Good
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewthe ambient light and the environment are so comfortable
none
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe room is clean
The pool is dirty
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewI love the comfort
Nothing
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewProperty is located in a scenic route close to town, convenient for those with own transport. Is cosy and comfortable, suitable for families traveling with little ones, well equipped with microwave, fridge and smartTV. Host also responded very promptly each time. Elevator wait time was reasonable, walkway and parking lot were well lit. Convenience store within walking distance nearby with a laundromat in the same building too.
Parking charges was not complementary, the rate was (per entry) RM2 for first two hours and subsequently RM1/hour.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe best suites in kota kinabalu because it isn't crowded at all, the suite is clean, got tv and Wifi is good. Swimming pool and playground also 👍🏻🙂 and it was much cheaper than hotel around kk.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe place is comfortable and suitable for families to stay. Great place and near everything. At night do not worry about dinner because beside the building there is pasar malam within walking distance only.
The unit does not provide any parking, yet you still can have free parking in front of the Sabah Trade Center. The swimming pool is not for kids. You need your own pelampung for your kids to play.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewComfortable and easy check in procedure. The kitchen utensils provided also excellent. Suitable for family.
No drinking water provided
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewVery convenient location — easy access to food stalls, just a short walk away. It's also near Orange and a self-service dobi if you need to wash clothes. There’s a restaurant downstairs too.
the refund was taking too long
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewCheck in time 3pm late. Check out 11am too early but no place for baggage store. So have to rush back to get back baggage. With hotel stays can check out early say 9am, store luggage n come back any time to collect baggage to fly off. Cannot even store luggage if arrive early from previous night accommodation.
No baggage storage
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewVery clean
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewall of them ! 🤍
fees/charges for parking 🤸🏻♀️ HA HA
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewIt was very clean, the kitchenette is clean, and complete. Host provided anything that you need. Strong WiFi and got Smart TV also. Level 6 has pool and café/bar. At night, there’s few stalls opposite the building btw (ave multiple choices, the food is great). Great place to rest after a busy schedule.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewComfortable
Good ..very good
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewNear to all main mall n sicc
.
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewcozy and comfortable with a good price
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewClean, cozy and fully equipped with amenities
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewThe stay was so great! And we got a really good deal for a last minute booking :) I would definitely book again in the future!
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewIt was a pleasant stay for me before catching my flight on the next day. Will come back again on my next visit to Sabah.
None.