Reviews of Hotel Austin Paradise - Taman Pulai Utama 3 stars
No 75, 77 & 79, Jalan Pulai 7, Taman Pulai Utama, 81300 Skudai, Malaysia
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThere are cockroaches in the room.
Dear ROSLAN, thank you for sharing your thoughts. We will review your feedback carefully to improve our services.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewLocation is fine. Water dispensers in the lobby offer convenience for guests.
A stained toilet bowl in the hotel room. A moldy bath towel. Informed the reception staff. They sent me a yellowish bath towel. Also spider webs in toilet area. The above indicates poor hygience standards. I hope the hotel management will improve the hygience standards for the guests.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewNone
Parking information given was misleading. One has to install an app in local Malay language to pay for roadside parking. Room has no window. This was not stated in the room description on booking.com. Bath towels and bedsheets are very old and discolored. One towel even has a hole in it
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewEasy and convenient location
House keeping staff make too many loud noise at the early morning
Dear Shane TCS, we apologize for the disturbance caused by housekeeping in the early morning. We will remind our team to be more mindful.
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewI would like to thank for cleaner and those facilities I’m really secrify to there and secure I’m loving to stay
Nice good clean and tidy
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewLocation is nice.
The pillow needs to be changed. It's super flat.
Dear Susan, thank you for your feedback! We appreciate your suggestion about the pillows and will look into improving them for better comfort.
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 December 2024 · Stayed in November 2024
Verified reviewLocation
Clean
Reviewed: 11 December 2024 · Stayed in December 2024
Verified review