Lot 79, Third Floor, Block I, Asia City Beside Cititel Hotel, 88000 Kota Kinabalu, Malaysia
#3 of 168 hotels in Kota Kinabalu
Guests' ChoiceBased on 337 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.2
Facilities
9.5
Staff
9.7
Value for money
9.6
Free WiFi
9.3
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End of dialog contentReviewed: 26 August 2025
Keith
New ZealandNo issues ..all good Better signage re finding it
No issues at all Bit hard to find Thoroughly recommend
Stayed in August 2025
Reviewed: 16 August 2025
Yuka
United KingdomBed mattress was a little on the softer side than our preference.
The staff were very proactive and communicated how to get to the hotel few days in advance of the booking. They gave good and clear direction on how to get there. Room was clean, amenities were available (slippers, soap, water) and generally a present stay.
Stayed in August 2025
Reviewed: 12 August 2025
Paul
AustraliaGreat position . Super helpful
Stayed in August 2025
Reviewed: 29 July 2025
Christine
United StatesThis is a residence, not a hotel. Be ready to walk up 3 flights of stairs with your bags. Rooms are great, but there are no extras like a pool or restaurant. We were very happy
Very nice rooms and super helpful staff. Shower was great! What you see in the pictures is exactly what you get. It is walking distance to most attractions and lots of restaurants and shops right in the area. We enjoyed our stay very much!
Stayed in July 2025
Reviewed: 27 July 2025
Hussin
Brunei DarussalamAlmost all movies/tv shows on astro TV doesnt work Netflix is not available
Room is clean and i really like the toilet and the internet cobnection
Stayed in July 2025
Reviewed: 24 July 2025
Ng
Singaporestaircase : no lift
clean and cozy
Stayed in July 2025
Reviewed: 24 July 2025
Ai
TaiwanA bit small but enough.
Small but clean and well equipped with everything a traveller needs. 3 power outlets with 220 and 110v(out standing), charging kits with different adapters. There's even a luggage scale in the hallway. A staff meeting at ground floor and handed the keys, then total self service. But, the owner sent messages every now and then asking if everything is ok. Very helpful and nice.
Stayed in July 2025
Reviewed: 5 July 2025
James
United KingdomPerfectly relaxing
Stayed in July 2025
Reviewed: 2 July 2025
Steven
United KingdomDidn't care much for Kota Kinabalu, dirty city centre area and not very pedestrian friendly.
Comfortable room with modern facilities.
Stayed in June 2025
Reviewed: 26 June 2025
Mohd
MalaysiaNothing
Luxury
Stayed in June 2025
Reviewed: 9 June 2025
Eve
United KingdomBeautiful clean room, lovely owners made it very easy with good communication on whatsapp, close location to waterfront - great!
Stayed in June 2025
Reviewed: 1 June 2025
Mei
MalaysiaNo windows
The environment and the service was perfect.
Stayed in June 2025
Reviewed: 15 May 2025
Gergana
BulgariaThere is nothing I can say
They have thought about everything that you might need - from having umbrellas to coffee in the room to different types of plugs and power banks for the phone.
Stayed in May 2025
Reviewed: 13 May 2025
Tiffany
Malaysiastandards of cleanliness is very good 💯
Stayed in May 2025
Reviewed: 12 May 2025
William
MalaysiaNo lift, need to walk up 3 storey
Clean and nice!
Stayed in May 2025
Reviewed: 7 May 2025
Anonymous
United KingdomThe room at ACJ residence was very comfortable with great facilities such as electric blinds, movie streaming on the TV and great shower. The hosts are welcoming, very helpful and responsive over WhatsApp. We stayed here twice during our stay in Borneo and we're very pleased both times. The property is in a good location and is walking distance to the night market and ocean as well as in a good pickup area for tours. I would definitely recommend this property.
Stayed in May 2025
Reviewed: 6 May 2025
Jacob
United KingdomI liked everything.
I liked the room, the location and the amazing communication from the hosts. The WiFi works perfectly, nice and hot shower and comfy bed. Location-wise; it is great, lots of resturants nearby, a local gym, currency exchage and pharmacy.
Stayed in May 2025
Reviewed: 2 May 2025
Jacob
United KingdomI liked everything.
Amazing bright and spacious room, which has everything you need. Very high tech and comfortable. The bed is great, the desk is very useful for work, and everything is spotlessly clean. The staff is lovely and very helpful.
Stayed in April 2025
Reviewed: 28 April 2025
Tjebbe
NetherlandsVery central in the older part of town (can use the elevated walkways to get around) Clean and modern rooms Quick response to questions
Stayed in April 2025
Reviewed: 27 April 2025
Greta
IcelandWe had a great time at ACJ residence. The room was very clean, well organized and comfortable. The location is perfect. Communication was great
Stayed in April 2025
Reviewed: 23 April 2025
Angelique
AustraliaNothing
Everything was exceptional before arrival messages to give details on location very detailed great service when I arrived they had someone meet me as it was night carry my luggage checked to make sure everything was okay when got to my room and still providing excellent service this is one of the best places I have stayed at that go out of their way even up to check out so very helpful highly recommended to stay here the little touches that are added to the room amazing as well charging equipment ect plus bonus
Stayed in April 2025
Reviewed: 23 April 2025
Angeliki
United KingdomThe location and building aren't very nice but it's close enough to the centre and to the seaside, and you can get a grab easily.
The room is very comfortable and clean. There is coffee, tea, and water constantly getting replenished. The staff was very helpful. Big plus - very good channels on tv , including HBO.
Stayed in April 2025
Reviewed: 20 April 2025
Cheyne
AustraliaGreat fast response when I realised I stuffed up my booking date, thanks heaps!
Stayed in April 2025
Reviewed: 18 April 2025
Victoria
South KoreaNA
The room was clean and had necessary amenities
Stayed in April 2025
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