Lot 28, Second Floor, Block D, Asia City Between Hilton and Cititel Hotel, 88000 Kota Kinabalu, Malaysia
#5 of 168 hotels in Kota Kinabalu
Guests' ChoiceBased on 224 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
8.8
Facilities
9.5
Staff
9.6
Value for money
9.4
Free WiFi
9.5
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End of dialog contentReviewed: 23 August 2025
Gemma
SpainExtremely modern and clean, great shower!
Stayed in August 2025
Reviewed: 5 August 2025
Fadzilullah
MalaysiaThe bath using see through glass
The staff was really helpful
Stayed in August 2025
Reviewed: 19 July 2025
Craig
United KingdomNothing
Spotlessly clean, comfortable bed , soft pillows.
Stayed in July 2025
Reviewed: 13 July 2025
Tan
MalaysiaNothing!
I like and enjoy it all!
Stayed in July 2025
Reviewed: 4 July 2025
Mahendran
MalaysiaThe only slight inconvenience was the stair access, but it didn’t bother me much
My stay at A Residence was absolutely enjoyable. The room was warm, stylish, and thoughtfully arranged with everything you might need for a comfortable night. I loved the small gestures — the air conditioner was already running when we arrived, and they provided useful extras like a powerbank, space to store our luggage, several bottles of drinking water, and extra toiletries. The service was truly commendable. Shortly after check-in, the host sent a message to ask if everything was satisfactory — a rare courtesy that really stood out. The room came with excellent features, including efficient air conditioning, a strong shower, a spotless bathroom, a secure drawer, and a fridge. The location is very convenient for moving around Kota Kinabalu. One thing to note is that there’s no lift, so you’ll need to use the stairs to reach your room. It wasn’t a major issue, just something to keep in mind. There was also a bit of noise from a nearby pub on the first night, but they had already provided earplugs, which was a thoughtful touch. Overall, a clean, cozy, and well-managed place to stay. I’d definitely recommend it to anyone visiting KK.
Stayed in July 2025
Reviewed: 19 June 2025
Nur
MalaysiaStaircases to get to the room. Not suitable for elderly. It is good that they have a separate shower and toilet, but the size of both for us are a bit small.
Comfortable stay, clean room, and very attentive team. This hotel went above and beyond to meet the guests'needs. Eateries and shops are close by. Walkable to the seafood shop and Filipino market
Stayed in June 2025
Reviewed: 13 June 2025
Banik
IndiaNo lift at the hotel, no reception or waiting area. You will have to carry your own luggage to second floor.
The rooms are small but very good, and very beautifully decorated like 5 star hotel rooms, with modern European design.
Stayed in June 2025
Reviewed: 2 June 2025
Carollyne
MalaysiaMaybe, it's at 2nd floor and might be difficult if you are bringing someone who have bad knees
I like the cleanliness and how easy it is to check in and check out. All the staffs are also fast to help. The guidance through WhatsApp since booking until check out really makes me happy and overall make the experience better and easier for me. Thank you !
Stayed in June 2025
Reviewed: 8 May 2025
Kira
South AfricaIt is a bit unclear on booking.com which room is which, but I imagine they are all great! Location means there are 2 flights of stairs (no elevator) and the street / church can be heard in the rooms on weekend. But it wasn't *too* loud, just audible, and the provision of ear plugs meant it did not bother us. :)
Lovely small boutique hotel-style residence. They have 6 rooms in total, each newly renovated, clean, modern, and full of high-quality amenities (toiletries, slippers, tea etc.). Comfy bed and large rain-shower. Staff were wonderful and helpful: we booked last minute and they were able to help us immediately! Location close to good seafood restaurants and quite central.
Stayed in May 2025
Reviewed: 14 April 2025
Davagandhi
MalaysiaBathroom was clogging n shower hose was kinking
Room was beautiful and well maintained and has all that is needed for a great nights stay
Stayed in April 2025
Reviewed: 8 March 2025
Andrew
United KingdomGreat stay and close to a good food market
Stayed in March 2025
Reviewed: 27 February 2025
Jessin
MalaysiaNot much except the location to access the room / hotel. Others are all good!
All items inside the room was amazing…the owner know what a traveller needs while travelling..salute!
Stayed in February 2025
Reviewed: 27 February 2025
Zulfikar
MalaysiaEverything. It's spacious, cozy, perfect place to just
Stayed in February 2025
Reviewed: 4 January 2025
Leri
ItalyThe only thing that makes this place a bit uncomfortable is the fact that they don’t have the elevator to get upstairs which could be a problem if you’re travelling with heavy luggage.
I really loved the location and the room. It was very clean and everything worked perfectly. The staff is very responsive and helpful from the moment of the booking until checkout. They let us leave our luggage in the morning before checking in at 3pm. The area is full of cafe, restaurants, small shops and massage places.
Stayed in January 2025
Reviewed: 28 November 2024
Rizham
MalaysiaThe location is a bit turn off as you have to go through food stalls, with dodgy vibe. But the room is exceptional that it compensates this issue. Another thing is it is on the second floor which is quite a hustle, have to consider for people who is disabled or wheelchair bound. Luggages are not a problem as the staff will assist.
Super posh and clean! Staff is there to assist 24/7 Chat is very reponsive and meet your needs! Dont be fooled by the location and the groundfloor
Stayed in November 2024
Reviewed: 26 November 2024
Bhoj
Brunei DarussalamSorry to say but the location.
Sorry, I didn't had breakfast there. Location is poor, basically my friend's mood was down by seeing the location but the room were on top nitch.
Stayed in November 2024
Reviewed: 2 November 2024
Christopher
MalaysiaNo elevator😅
Clean
Stayed in October 2024
Reviewed: 29 October 2024
Marie
Brunei Darussalam- Excellent service and fast responding. - Room is excellent and very clean. - Parking is provided. - Check in and check out are very easy and quick. - Staffs are very kind and friendly and always checking on our needs during our staying.
Stayed in October 2024
Reviewed: 25 September 2024
Wan
MalaysiaClean look expensive
Stayed in September 2024
Reviewed: 12 September 2024
Reinhard
Austria1. Owner reacts prompt on any whatsapp message, sent helpful information in advance. Very nice and helpful 2. Rooms are brand new (Sept. 2024) and clean. High standard equipped. 3. Aircon is not noisy and not blowing straight onto bed, so very comfortable 4. Fridge working well. Cabinet of fridge is totally enclosed, so we let front door of cabinet open for ventilation 5. Shower, toilet very good and clean. Mirror even has anti-fog heater 6. No elevator, 2 nd floor. Staff organized to bring our luggage up/down 7. restaurants and a bar (pass through street food Chinese restaurant) just next to the entrance of staircase. Lumpsum: highly recommended
Stayed in September 2024
Reviewed: 24 August 2024
Kien
MalaysiaThe room is not sound proof, there has a KTV or Karaoke at downstairs so you might hear some music at night
Clean, stuff service, location and price
Stayed in August 2024
Reviewed: 2 August 2024
Paula
United StatesEverything was perfect!
Absolutely the best place to stay. Staff extremely attentive. The place was spotless. Stay here when you come to KK.
Stayed in August 2024
Reviewed: 3 July 2024
Azie
MalaysiaNil
Nice deco
Stayed in July 2024
Reviewed: 21 June 2024
Noreen
MalaysiaBugs coming out maybe from the shower floortrap
No breakfast provided
Stayed in June 2024
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