K.M. 3.5 Boulevard Kukulcan, 77500 Cancún, Mexico
#50 of 223 hotels in Cancún
Guests' ChoiceBased on 586 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.0
Facilities
8.7
Staff
9.0
Value for money
8.3
Free WiFi
7.5
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End of dialog contentReviewed: 25 August 2025
Paschale
United Statesthe rooms were a little bit small and didnt like the shower with no doors
Nice hotel with great party until late
Stayed in August 2025
Reviewed: 15 August 2025
Owen
NetherlandsThe team that offered us a tour and talked with us about giving premium/vip offers and deals for the hotel in the future, pressured us into spending thousands of € in one of the hotel plans for VIP partners. When we said no we got coldy treated by the team that offered these plans, they got mad with us for not wanting to make a decision right away after being told "there's no maybes, it's either a yes or no".
Stayed in August 2025
Reviewed: 13 August 2025
Adelso
New ZealandNothing
Temptation is not a hotel… it’s a happiness laboratory with a pool. From the moment you arrive, something — maybe the weather, maybe the atmosphere… or maybe a secret plan from the staff — makes you smile nonstop. Here, everything is so pleasant that even the sargassum looks like tropical décor. The most incredible thing is not the facilities (which are postcard-worthy), but its people. There’s a warmth you can feel… and another you can almost subliminally breathe in. It’s as if the air carried a hidden message: “Relax, have fun, you’re in good hands.” The marketing team should teach classes on how to make a guest feel special: I received more than I paid for, and these days that’s a miracle. The food is on another level. The Teppanyaki chef at Sutra, from Veracruz if my memory is right, turned dinner into a show I still dream about. And at Rain, breakfast was a festival of flavors: the kings of the omelette, without question. The rooms — spotless. Moments I will keep in my memory, like eating with “Anaconda,” a Dominican entertainer whose kindness disarms you. Between Caribbean stories and laughter, I completely forgot that the internet is slow… although with hundreds connected, navigating is almost an extreme sport. Still, why need internet when there’s so much real life to enjoy? The gardens look like they’re straight out of a movie, the sexy pool is pure energy, and the other quiet pool is an oasis to rest and let time melt away. Intense partying several times a day for those who want rhythm… silence and calm for those seeking peace. I leave with the certainty that here they don’t just sell vacations, but an experience carefully designed so that happiness seeps in through all your senses. It was worth crossing the world to meet them. A thousand thanks for an experience I will always keep in my heart. NEW ZEALAND.
Stayed in August 2025
Reviewed: 11 August 2025
Danielle
United StatesThe food options
The swim pool
Stayed in July 2025
Reviewed: 11 August 2025
Travel
United StatesI liked everything
I like the privacy, environment, room, amenities!!! I loved it all
Stayed in August 2025
Reviewed: 9 August 2025
Nigel
United StatesIt was much better than expected so perhaps you can’t notice
It was a safe environment & a friendly staff. The room staff went over & above making up the room Ty
Stayed in August 2025
Reviewed: 7 August 2025
Paret
United StatesBeach
Pool was awesome
Stayed in August 2025
Reviewed: 31 July 2025
John
United KingdomThe night entertainment was not good they need to bring back the band to the resort it was fun when they had them here
Friendly staff
Stayed in July 2025
Reviewed: 27 July 2025
Jose
United StatesThe atmosphere is incredible
Stayed in July 2025
Reviewed: 26 July 2025
Elizabeth
United StatesI don’t have any complaints…
Everything the food the service the staff the party themes every night a different one.
Stayed in May 2025
Reviewed: 23 July 2025
Александр
CanadaIt needs some renovation
Everything
Stayed in July 2025
Reviewed: 23 July 2025
Dynasty
United StatesI had no complaints
All staff were nice, and welcoming
Stayed in July 2025
Reviewed: 17 July 2025
Diamond
United StatesI loved everything 10/10
I love everything
Stayed in July 2025
Reviewed: 14 July 2025
Precious
NetherlandsThe rooms could be nicer but we booked last minute so not sure if we just were unlucky
We stayed just one night but it was the most fun night out of our 10 days in Mexico. Amazing food, great staff and the entertainment was top notch. Cant wait for my next visit
Stayed in June 2025
Reviewed: 13 July 2025
Manuel
United StatesEverything, the food, the service. And the parting
Stayed in July 2025
Reviewed: 4 July 2025
Edwin
NetherlandsCan be noisy till 02:00 am
Food an entertainment
Stayed in July 2025
Reviewed: 29 June 2025
Sylvia
CanadaGreat service
Stayed in June 2025
Reviewed: 14 June 2025
Montia
United StatesThe beach
Very colorful, everyone was friendly and helpful :)
Stayed in June 2025
Reviewed: 3 June 2025
Brandon
United StatesI have no complaints
Adults Only !
Stayed in June 2025
Reviewed: 29 May 2025
Jon
United StatesThere is only beer in the rooms, no liquor. The drinks at the bars were very weak and made with watered-down cheap stuff. The food was pretty much what you would expect, decent at best but better than typical cafeteria food. The DJ's were not very good. They didn't seem to pay attention to the crowd and play music that gets people up and dancing. Song after song, they would play different genres, and not a single person was dancing or acting positive to it.
It was a fun and sexy atmosphere. The other guests were polite and friendly. The nightly themed parties were fun to watch the staff perform for the first hour, but after that, it was just club style dancing.
Stayed in May 2025
Reviewed: 26 May 2025
Scott
United StatesWe don’t enjoy the premier club pressure upon check in. However, this trip was very minimal compared to past ones. The woman was kind and didn’t get pushy which was greatly appreciated. She has a tough job and we were polite and respectful and she was the same
The staff couldn’t have been nicer. From check-in to the cleaning staff, bartenders, restaurant workers and the playmakers… wonderful people. The other guests were fun and friendly. It is a unique experience! Special shout out to: Juan at Sutra (they are all great there but he’s always been awesome to us) Jesus at the Italian restaurant, he went above and beyond to help us have 2 amazing meals! Javier at the pool was great. I wish I knew the name of the little woman making the eggs and omelets, she deserves a raise! Joan and Kenia at check in and out made us feel at home and it was nice no to have any surprises. Thanks to all the people who make Temptation a place to want to return to!
Stayed in May 2025
Reviewed: 16 May 2025
Lydia
United StatesGreat food options all over the resort
Stayed in May 2025
Reviewed: 22 April 2025
Jackie
United KingdomThe checking in process and people trying to get you to buy things
Great choice of food
Stayed in March 2025
Reviewed: 16 April 2025
Tripathi
IndiaBest
Stayed in March 2025
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