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Reviews of Sunset Plaza Beach Resort Puerto Vallarta All Inclusive 5 stars

Diego Rivera 121 Zona hotelera las Glorias, 48330 Puerto Vallarta, Mexico

#71 of 135 hotels in Puerto Vallarta

Guests' Choice

Review score

Based on 161 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 21 June 2025

    9.0
    I loved the stay and will definitely come back.
    • Leisure trip
    • Family with young children
    • SUPERIOR DELUXE OCEANFRONT
    • Stayed 4 nights
    • Submitted via mobile

    N/a

    Clean. It has 2 restaurants and a 24 hr cafe

    Stayed in June 2025

  • Reviewed: 6 May 2025

    9.0
    Excellent resort for a comfortable stay while in Puerto Vallarta
    • Leisure trip
    • Family with young children
    • DELUXE OCEANFRONT
    • Stayed 7 nights
    • Submitted via mobile

    The rooms could use some sprucing up ! My room needed some fresh paint and new drapes for the sliding glass door!

    The food, pool, activities, people etc… were all amazing! I’ll be making reservations for next year ! I loved waking up in the morning, going downstairs for a cappuccino and fresh fruit and then taking a walk on the beach!

    Stayed in May 2025

  • Reviewed: 18 February 2025

    8.0
    Would definitely stay here again
    • Leisure trip
    • Couple
    • DELUXE PREMIUM OCEANFRONT
    • Stayed 4 nights
    • Submitted via mobile

    Only thing I did not like about this place is that sometimes I could hear loud noises from outside (even at night time) and one night I could hear someone snoring from the room next door!

    Great location, beautiful views… Staff were kind and helpful, it is all inclusive and food was exceptionally good! They have a lot of variety and I think they have more on the weekends. We stayed for 4 nights and did not get bored of this place! Wonderful stay for a long vacation.

    Stayed in February 2025

  • Reviewed: 14 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • DELUXE OCEANFRONT
    • Stayed 4 nights
    • Submitted via mobile

    It's not a buffet, you have to order food, so it takes a long time, and the waiters don't serve you even when the food is ready, so you have to wait a long time.

    Stayed in February 2025

  • Reviewed: 15 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • DELUXE OCEANFRONT
    • Stayed 4 nights
    • Submitted via mobile

    Pool wasn't warm. Hot tubs cold couldn't use

    Food , location, room all good

    Stayed in January 2025

  • Reviewed: 20 December 2024

    9.0
    NIce hotel with a view
    • Leisure trip
    • Couple
    • DELUXE OCEANFRONT
    • Stayed 7 nights

    Had to depart 3 nights early due to a medical emergency...No credit given !! PLease reply !!!!

    Location and view

    Stayed in December 2024

  • Reviewed: 3 December 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • DELUXE OCEANFRONT
    • Stayed 6 nights
    • Submitted via mobile

    The staff was great and a nice beach

    Stayed in November 2024

  • Reviewed: 30 November 2024

    8.0
    The staff here were outstanding.
    • Leisure trip
    • Family with young children
    • SUITE CON JACUZZI OCEANFRONT
    • Stayed 7 nights
    • Submitted via mobile

    Because it is oceanfront there is a musty smell in some rooms. We had to change rooms after the first night which helped because for whatever reason there were lesser odours in the second rooms.

    The location could not be better. All rooms have magnificent views.

    Stayed in November 2024

  • Reviewed: 13 November 2024

    7.0
    Stay was okay but the restaurants and facilities in the property weren’t worth the all inclusive
    • Leisure trip
    • Group
    • SUITE CON JACUZZI OCEANFRONT
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like that the electricity turned off for a good while while we were there and i also didn’t like some of the staff was rude and there wasn’t much to do on the hotel itself

    Room was clean Close to the city area

    Stayed in August 2024

  • Reviewed: 3 November 2024

    8.0
    A gem of an all inclusive.
    • Leisure trip
    • Couple
    • DELUXE OCEANFRONT
    • Stayed 7 nights
    • Submitted via mobile

    Friendly, helpful staff, great food and drinks and good location.

    Stayed in November 2024

  • Reviewed: 8 October 2024

    9.0
    Great place that I will return to soon
    • Couple
    • DELUXE OCEANFRONT
    • Stayed 14 nights
    • Submitted via mobile

    Everything was excellent. The food was superb but the menu choices while very good should change just a bit more frequently.

    The food was excellent. The staff were fantastic: helpful , friendly and caring

    Stayed in October 2024

  • Reviewed: 17 September 2024

    8.0
    Overall our stay was very enjoyable and the good outweighed the bad.
    • Leisure trip
    • Group
    • DELUXE OCEANFRONT
    • Stayed 6 nights

    Outdated rooms, no AC in common areas, especially lobby and lobby bar.

    The service was amazing. All of the staff went above and beyond.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Great place for couples on a vacation. Can’t wait to see how the expansion plays into the experience. Overall, great pla
    • Leisure trip
    • Couple
    • DELUXE OCEANFRONT
    • Stayed 3 nights
    • Submitted via mobile

    Construction was present but not an inconvenience. Still, it’s noticeable. Also one staff member was clueless and wrong about some local questions we had. Next time they should just say they don’t know and point to concierge. But other staff, including concierge, made up for this very well.

    It was very intimate, yet not crowded. Wait time were nearly nonexistent. Staff was friendly, knowledgeable and very helpful. I felt like the staff are trained well. During a thunderstorm, we were provided with umbrellas by staff, which was unexpected and a nice touch. Property has all amenities for a great stay. I really appreciated and enjoyed the adult pool and pool service. Very nice.

    Stayed in August 2024

  • Reviewed: 27 April 2024

    9.0
    Would definitely recommend and will be returning! Great food, great staff.
    • Leisure trip
    • People with friends
    • DELUXE OCEANFRONT
    • Stayed 3 nights
    • Submitted via mobile

    Only downside is the sellers on the beach. They stand RIGHT at the wall and talk to You inside the pool of the resort or while lounging trying to sell. Not a fan of that.

    We loved how condensed the property was. Having to run up to our room or go from the pool to dining to bathrooms was never inconvenient. I’ve stayed at other resorts where if you left something in your room or had to use the restroom while at the pool it was quite the walk. Loved how close everything was.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • DELUXE OCEANFRONT
    • Stayed 5 nights
    • Submitted via mobile

    Your establishment has great potential, but it is missing a few details. The food was very average. The food presentation and the service were great all around. More salad options and more fresh fruit for lunch options would have been nice - local produce is always best. The food on international nite was great. My suggestion for Mexican night would be to hire a grandma and showcase some local authentic mexican food and forget the fancy options - that was my least favorite night. Most of your patrons are American - we like authentic mexican food - just turn down the heat a little. Luciano restaurant - A+ for the decor and service. I spent some time in Italy this past fall, but I can honestly tell you, your food doesn't resemble italian food. The salads were good - nice presentations. The soup - nice presentation, but the taste was not there. My husband had the steak, and he said it was very good and the presentation was nice. The carbonara was extremely heavy - not even close to the original. Canolies - you gotta work on that. The bruscheta is an easy dish to make, but your version is not even close to the original. Perhaps I am pickier than your average patron when It comes to food, but I believe that with little changes, you can elevate your establishment to the next level. Great overall experience.

    The location is great, and the fact that all the rooms have ocean views it is a big bonus. The service was outstanding from the moment we arrived. We were welcomed with a big smile by Miguel, and the check-in was fast and flawless. Jorge and Gabriel took care of us most days at the pool, and they we amazing.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • DELUXE OCEANFRONT
    • Stayed 5 nights

    that it went to tome shares! The residents are very territorial for vacationers that are only there for a week. I hate getting up at the crack of dawn on vacation to save a spot to sit. There should absolutely be NO saving of chairs and signs posted stating that chairs are NOT to be saved. Your sign for chairs to be shared,DOES NOT WORK!! Took a lot of joy out of each morning. The coffee situation! ONE machine in the cafe for the resort!! C'mon! the espresso machines in the room is worthless. Most Americans drink drip coffee, these are the machines that should be in the room. Considering a majority of guests drink drip coffee. This was our 2nd time, we went back because we enjoyed our first visit so much. The property feels like a senior citizen center. The vibe isn't the same. We will probably check out other properties

    Loved the food, room service and location

    Stayed in February 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • DELUXE OCEANFRONT
    • Stayed 5 nights
    • Submitted via mobile

    There was little to do in the evenings.

    Very nice location. Great views and staff.

    Stayed in March 2024

  • Reviewed: 23 January 2024

    7.0
    Over all it was a really nice place to stay. Might go back when the other side is finished with renovations
    • Leisure trip
    • Couple
    • SUITE CON JACUZZI OCEANFRONT
    • Stayed 6 nights
    • Submitted via mobile

    Noisy hotel next door Musty smell in rooms Time share people herding you in at the beginning

    Good location central to walks to Malecon and malls or Marina Great food and the best desserts! Nice and small and quiet

    Stayed in January 2024

  • Reviewed: 20 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • DELUXE OCEANFRONT
    • Stayed 5 nights
    • Submitted via mobile

    You couldn't get 2 double bedrooms connected to one another (unless you booked the studio apartment)

    Cozy & comfortable hotel- you didn't have to wait for long time to use the elevator. Very friendly staff- perfect pool temperature

    Stayed in January 2024

  • Reviewed: 14 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • DELUXE OCEANFRONT
    • Stayed 5 nights
    • Submitted via mobile

    The food quality could have been better, there could have been more outdoor games/facilities.

    The view was awesome, most staff were nice.

    Stayed in December 2023

  • Reviewed: 12 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • DELUXE OCEANFRONT
    • Stayed 6 nights
    • Submitted via mobile

    I like the location

    Stayed in December 2023

  • Reviewed: 5 January 2024

    8.0
    Perfect short vacation
    • Leisure trip
    • Family with young children
    • DELUXE OCEANFRONT
    • Stayed 3 nights
    • Submitted via mobile

    Maybe they changed management? The food wasn’t as good as last year but still good.

    Staff were friendly and welcoming. Rooms are clean

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Looking forward to returning!
    • Leisure trip
    • Couple
    • DELUXE OCEANFRONT
    • Stayed 6 nights

    The music from the resort next door. See above

    The staff was incredible. Always pleasant and helpful. The accommodations, and location to town were great. It was a 30 minute walk to the Malecon or short cab ride. The food and food availability were great. They had two full service restaurants with different rotating menus to choose from; a pizza place with ice cream; a bar for cocktails and a 24 hour café. Depending upon the time of day the choices were pastries, fruit, smoothies, sandwiches, salads, crepes, etc., and always good coffee and tea. All the rooms have a view of the ocean. No loud music at the resort. Nice for couples and families. Adults only pool was nice. Family pool looked nice as well. I would bring my girl friends here for a girls trip. :) Depending upon tidal conditions, the beach is great. Walkable and lounging on. We meet several couples that have returned time and time again - that says something. One downfall - at night the resort next door to the north, would have very loud music for an hour or two. It could be heard throughout our resort and we were located in one of the rooms furthest from the other resort with our door closed. We spoke to staff and they said the resort is owned by the same people, but cater to a younger crowd and they enjoy the music. Though we saw very few people listening to the music.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    7.0
    location, room, pool good, food is OK
    • Leisure trip
    • Couple
    • DELUXE OCEANFRONT
    • Stayed 3 nights

    OK

    OK

    Stayed in December 2023

Showing 1 – 25

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