Long wait times at some restaurants with open tables

All of the food was exceptional. The staff was extremely attentive.

Stayed in August 2025

Treated like royalty, with a room upgrade and champagne on arrival; friendly, helpful and attentive staff; sweeping views from our room. Dining options are good, all the drinks are premium.

Stayed in July 2025

The buffet ice beds could have been cooler to make some of the food more cold or put behind a refrigerated door. However, this was common in most of the 5 star resorts in Mexico. I just found it unusual as an Australian whose country has very strict food laws and regulations.

The staff were incredibly attentive, kind, helpful, and made the stay great. Stunning views from the room and a great atmosphere. The balcony was gorgeous and spacious. Very very clean. Onsite doctor for emergencies which is really helpful. Onsite restaurants were lovely.

Stayed in August 2025

That I had to leave.

Everything about our stay was top notch! The service and food was the best I’ve had at an all inclusive. Rosa was our server each day at Olio and took extra special care of our group. The team of chefs up there made us our own special ceviche each day and treated us like kings. My butlers Hector and Carlos were fantastic as well. Will definitely be back here.

Stayed in June 2025

Queuing for breakfast. Waiting to be taken to a table. Otherwise excellent

5 Star treatment and food is outstanding

Stayed in May 2025

Lack of sunbeds and the seaweed

Steakhouse

Stayed in May 2025

Some of the food outlets like Dragons and Nebbiolo could be a bit variable. Vietnamese food in Dragons quite poor, more herbs in the rolls and veg in the Vegan pho(we're not Vegan). Nebbiolo seafood dish could do with some carbs instead of the single thin slice of garlic bread, malanzane and the mussels excellent. New chef at sea salt producing some excellent dishes. Olio pretty good too. Bluewater can be great when you get all your sides hot.

Breakfast excellent, lunch in Market Cafe excellent also, food in other outlets could be variable. We liked our room, very spacious and comfortable bed. Did the wine tastings on most days, the Mexican wine tasting on Fridays not to be missed. The staff on the whole are all excellent.

Stayed in April 2025

Nothing

Everything

Stayed in March 2025

the service

Bruce was excelent

Stayed in April 2025

Staff is great, food was good, property is well maintained. However, as an adults only resort, the pools and hot tub should stay open until later. If you have an excursion one day, by the time you get back it's too late to use them.

Stayed in March 2025

Some staff had bad attitude, sometimes they were overstaffed.

The food was amazing

Stayed in March 2025

Everything

Stayed in February 2025

The hard pitch that they slid in to try and sell/ buy into the property. Total turn off. Would have been much better if information talking about the options was sent ahead of time opposed to approaching us at check in.

The staff was amazing and the food was good.

Stayed in February 2025

It takes over 1 hour to receive our luggage which we passed at reception. I recommend we should take it by ourselves. There are many ants on the outdoor table steak house. Indoor table is recommended.

Wonderful room. All restaurants’ staff are very kind.

Stayed in December 2024

Needs a Mexican restaurant

Restaurants were delicious

Stayed in February 2025

There were alot of interesting smells and our room was very “damp”. The AC was not working well.

Everyone was extremely friendly and it was beautiful!

Stayed in January 2025

There isn’t anything to NOT like! It’s our 3rd time at this specific resort, we love it!

It is absolutely beautiful! Both the pool and the beach are perfect!

Stayed in December 2024

Food was good, better than most resorts.

Stayed in January 2025

No reservations for any restaurant. First come first serve. Waiting time 1.5 hours. Trying to sell you wine or something expensive in order to get table without waiting. Not enough pool or beach chairs.

Excellent food. Rooms clean and comfortable.

Stayed in January 2025

Dress code for some of restaurants. Because I want to be free on vacation. Italian restaurant food and service was disappointing.

Great staff, very nice coffee bar and live music. Our room was being cleaned 2 times a day. I loved that the hotel had a private beach.

Stayed in December 2024

The air conditioning can be more colder for the room

The size of the room and extra space to not be on top of one another. The balcony was my favorite. It was like our home away from home and that made it even better.

Stayed in November 2024

Everything was super clean, the staff was very nice, food was great. Nice entertainment. Good place I would to go back again

Stayed in November 2024

Nothing

Excellent rooms and service

Stayed in December 2024

The lobby a/c was not working it was hot. But the rooms were cool.

Restaurants and pools beaches.

Stayed in November 2024