Opiniones del Four Points by Sheraton Saltillo 3 estrellas

Basic categories Staff 10 Cleanliness 10 Location 10 Facilities 10 Comfort 10 Value for money 10 Translated from Spanish - Show original The reason for the trip was the 21K and the breakfast schedule was excellent, although we usually never make it because we get off work late from the race. One room had a microwave and the other didn't, I asked for the same ones and I didn't understand the difference.

Basic categories Staff 10 Cleanliness 10 Location 10 Facilities 10 Comfort 10 Value for money 10 Translated from Spanish - Show original The reason for the trip was the 21K and the breakfast schedule was excellent, although we usually neve… Mostrar más

Thank you very much for your detailed feedback and for recommending our hotel. We're delighted to hear that you found your room clean and comfortable, and that our staff, pool, and boxed breakfast service made a positive impression on your stay. We also truly appreciate you pointing out the issue regarding the price difference at check-in. We understand how frustrating that must have been, especially when it wasn't clearly reflected on the booking platform. Your comment helps us ensure better clarity and communication moving forward, and we’ll work closely with our partners to avoid similar misunderstandings in the future. It was a pleasure having you with us, and we hope to welcome you again under even better circumstances. Warm regards.

Thank you very much for your detailed feedback and for recommending our hotel. We're delighted to hear that you found your room clean and comfortable, and that our staff, pool, and boxed breakfast service made a positive impression on y… Mostrar más

We sincerely appreciate your comments and the time you took to share your experience. We are pleased to hear that you enjoyed our staff's attention, as guest service is our top priority. We regret that you experienced inconveniences with the noise and the condition of the facilities. We want to share that we are in the process of renovation to offer a more comfortable and modern stay for our guests. We hope to have the opportunity to welcome you again in the future and provide you with a better experience

We sincerely appreciate your comments and the time you took to share your experience. We are pleased to hear that you enjoyed our staff's attention, as guest service is our top priority. We regret that you experienced inconveniences wit… Mostrar más

Thank you for your feedback. We are pleased to hear that you appreciated the water pressure in the bathroom. We regret any inconvenience regarding the piano policy and the odor in the pool area. Your comments are valuable to us, and we will review these concerns to ensure a better experience for all our guests. We hope to have the opportunity to welcome you again and provide an improved stay.

Thank you for your feedback. We are pleased to hear that you appreciated the water pressure in the bathroom. We regret any inconvenience regarding the piano policy and the odor in the pool area. Your comments are valuable to us, and we will… Mostrar más

Lamentamos sinceramente los inconvenientes que experimentó durante su estancia. Agradecemos sus comentarios, los cuales ya hemos canalizado con las áreas correspondientes para tomar medidas correctivas. Esperamos tener la oportunidad de mejorar su experiencia en una próxima visita.

Lamentamos sinceramente los inconvenientes que experimentó durante su estancia. Agradecemos sus comentarios, los cuales ya hemos canalizado con las áreas correspondientes para tomar medidas correctivas. Esperamos tener la oportunidad de mej… Mostrar más