Calle 51 No 488 x 54 y 56, 97000 Mérida, Mexico
#83 of 190 hotels in Mérida
Guests' ChoiceBased on 92 hotel reviews
8.6Cleanliness
9.1
Comfort
8.7
Location
9.4
Facilities
8.4
Staff
9.4
Value for money
8.8
Free WiFi
9.8
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End of dialog contentReviewed: 27 August 2025
Alberto
United StatesLocation, location, location!!! Close to all of the attractions, site seeing and restaurants downtown Merida. Couldn't get any better!!
Stayed in August 2025
Reviewed: 24 August 2025
Nicholas
BelgiumI have nothing negative to add about my stay.
Unpretentious humble cozy hotel that is a stone throw's away from the historical centre of Merida. The hotel staff is phenomenal with their service and attention - singling out Roberto and Fernando for their exceptional help and counsel with all things local. This is an excellent hotel option for solo or couples who travel light and who value service. There is even a 30% discount at the nearby breakfast cafe Tinoc if you are a guest at the hotel. Free parking in front of the hotel was another bonus.
Stayed in August 2025
Reviewed: 15 July 2025
Sally_c_
AustraliaSite had a few water issues while I was staying there but this was all fixed promptly, with open communication. Didn't affect my overall great experience!
Loved the location, the whole vibe of the place and the great staff!
Stayed in July 2025
Reviewed: 1 July 2025
Mario
United StatesBed a little too firm
Location and amazing staff
Stayed in June 2025
Reviewed: 16 March 2025
Lynn
CanadaWe booked the king deluxe room, I just wish it was brighter as it had no outside windows. It was also not very soundproof.
The location of this lovely little hotel is perfect. It is so centrally located, an easy walk to all the sites and restaurants. The staff were absolutely wonderful and informative.
Stayed in March 2025
Reviewed: 8 March 2025
Barbara
United StatesOne room for a couple pretty small. Need to request king or two beds
Centrally located, simple clean rooms, nice space for hanging out in the kitchen - great welcoming and helpful staff
Stayed in March 2025
Reviewed: 23 February 2025
Matteo
ItalyNo Windows in our king size bed room..
Clean and nice and ventilated interior patio. Sorry we didn’t have time to use the pool.
Stayed in February 2025
Reviewed: 22 February 2025
Poyer
United StatesAll good!
Clean, friendly, and superb staff.
Stayed in February 2025
Reviewed: 22 February 2025
Ballinger
United StatesThe room was clean and Charming. Federico accommodated my 2:00 a.m. arrival. Roberto was at the desk when I awoke and give me a map to explore downtown. Great place and a great location.
Stayed in February 2025
Reviewed: 26 January 2025
Manuel
United StatesNothing too big, but I would check upon arrival that the bathroom mirror is well held in position. Our room had a mirror holding from a single screw in the bathroom door, so it would bounce when moving the door, and you would need to be careful when moving the door. I don't know if it's the same case in the other rooms.
Each member of the Staff was always (literally) friendly and social, we always had a small conversation when returning after our long day trips. Equally important, they were always eager to help and listen.
Stayed in January 2025
Reviewed: 16 January 2025
Dianne
United StatesBedding wasn’t too comfortable and room had a smell
Beautifully decorated.
Stayed in January 2025
Reviewed: 8 January 2025
Jane
United StatesBreakfast service was canceled because the seating was close to ground floor rooms and guests had complained about noise. We like to book hotels that offer breakfast so were disappointed. The $200 pesos refund for 2 people per night was clearly not enough to cover buying breakfast outside. The staff kindly suggested places to eat.
Knowledgeable front desk staff, great location within easy walking distance from historic center, attractive building with lovely tile work, access to filtered water and coffee/tea making in shared kitchen with guest fridge, AC and ceiling fan, desk, small table & chairs and lock box in room. Appreciated good communication by email before arrival about canceled breakfast service.
Stayed in January 2025
Reviewed: 18 December 2024
Tim
United KingdomFriendliness of the staff Pool area
Stayed in December 2024
Reviewed: 17 November 2024
Dana
United StatesWe enjoyed the intimate setting in a beautiful traditional living space. Fernando, Roberto and Lizbet all worked hard to make our stay special and memorable. The location was also wonderful…on a quiet street within walking distance of the Paseo Montejo and the Grand Plaza.
Stayed in November 2024
Reviewed: 26 August 2024
Bulvinder
United KingdomNothing to dislike.
It was a lovely quaint hotel with helpful staff.
Stayed in July 2024
Reviewed: 16 June 2024
Mohammed
United KingdomGood clean rooms and excellent value for money.
Stayed in June 2024
Reviewed: 24 April 2024
R
United StatesSince the afternoon was very hot (typical of Merida), we decided to watch a movie. The teeny television placed high on the wall made it difficult.
We needed a Centro hotel for our last night before flying back home. We greatly appreciated the location of triple rooms on the first floor so that no large bags had to be taken upstairs and did not expect the blackout windows-- a real plus as our room faced the street. The staff were helpful and provided a 2:00 AM wakeup. We did not get to enjoy the breakfast but appreciated the refrigerator where we could store items to get us on our way. We would stay there again.
Stayed in March 2024
Reviewed: 26 March 2024
Ivy
United StatesThe half step floor in the two beds room. I almost tripled.
Nice old fashioned boutique hotel. It’s friendly and cozy. an old open-courtyard hotel, feeling like I’m back in Europe or Thailand. Breakfast is served by personal orders and self serve side dish. It’s central and convenient to the old town. Walking around to historic places and restaurants with in 15 minutes.
Stayed in March 2024
Reviewed: 17 March 2024
Matthew
United StatesWe've stayed here a few times since 2017. The staff is always very helpful and the rooms are comfortable and meet our expectations. The location allows for short walks to our usual destinations and it's not too difficult to find parking near the hotel as well.
Stayed in January 2024
Reviewed: 5 March 2024
Jeff
United StatesAll was good
The Hotel was exceptionally clean, the staff was very friendly and helpful. The location was very convenient. The breakfast was satisfactory, but only consisted of fruit, bread and hardboiled eggs, I would have liked some cold cuts, but, that said it was fresh and tasty!
Stayed in March 2024
Reviewed: 26 February 2024
Susan
United KingdomVery friendly and helpful staff, a comfortable and quiet room in a central location
Stayed in February 2024
Reviewed: 15 February 2024
Sara
United StatesWow, our experience here blew me away. First, at time of booking, there were only double beds available and so I just put in the comments that we preferred a king. When we got there, we had a king room! Secondly, I wanted to plan a surprise for my partner's birthday. I asked about having a mariachi band come and then the manager, Mario set the whole thing up for me and I didn't have to worry about it. When the band came, the owner had also bought a birthday cake for us to enjoy, which was a great surprise and very generous. The hotel itself was so cute and both the rooms and common spaces were very comfortable and clean. We walked regularly to coffee shops and the main plaza and even felt safe walking back at night. We hope to be back!
Stayed in February 2024
Reviewed: 26 January 2024
Amelia
United StatesI really don't have any complaints.
The staff were very friendly and accommodating! They were knowledgeable about the local area. The hotel was cute and cozy. The room was very relaxing and we looked forward to coming back to it each night.
Stayed in December 2023
Reviewed: 16 January 2024
Daragh
United KingdomThe breakfast was very basic
Lovely hotel great location
Stayed in December 2023
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