-The location is very central but due to being opposite the main town square, there was very loud music and performances until 1am one night -The room was a bit small and damp

+Modern building +Comfortable beds +Clean rooms +Smart TV and good A/C +Friendly staff +Decent WiFi +Rooftop pool and bar +Very central location, though this was a downside too

Stayed in May 2025

It would have been nice to have a fridge

Location and comfort

Stayed in April 2025

The location is perfect, the personal very kind and helpful. The room is very clean and feels new. The only possible downside is the music from the bar above but personally we did not mind it at all and it stops at 23h.

Stayed in April 2025

We had a pleasant stay, nothing negative to say.

The staff was friendly and kind (we asked to leave the luggage after the check out and they accepted; we had to pay some taxes but didnt had the exact amount and they were understanding and waited for us to come the next days, we asked for a room cleaning and it was done fast). In reality the property isnt so good looking like in the pictures but its comfortable and well maintained. The balcony is a really nice touch! And the view! Just when we arrived, a racoon visited us and we put an apple for him on the table, which he ate later on when he visited us again the other night 😁 On the rooftop they have a bar with a beautiful view and live music. The location is also good. In the area there are shops, restaurants and right in front of the hotel you can find taxi.

Stayed in January 2025

If you want to go to bed early, this might not be it for you. Everyday live music on te rooftop terrace until 11:30pm.

The hotel and room was beautiful, nice big beds, location is great, very friendly staff.

Stayed in February 2025

There aren’t any staff based in the hotel to help you but you can contact them on whatsapp

Beautiful rooms which were well air conditioned. The cleaner did a great job as Holbox is known for mud and sand!!

Stayed in November 2024

That on the rooftop they had live music that started at 9 pm so it was hard to sleep

Location! It was perfect and the hotel is so beautiful

Stayed in November 2024

Very noisy

Very comfy bed, excellent location

Stayed in October 2024

There wasn’t any staff in the bar or pool so we can use the installations

The room was clean, beds very comfortable. Location close by to the beach and in the main plaza. The check in process very quick and easy

Stayed in October 2024

this new way of self-checking in everywhere - even hotels. Didn't see a single staff the entire time I was there. Loved Holbox, but Holbox has a massive flooding problem - every street is flooded with water and this sort of forces us to take Taxis eventhough we don't need to. There is a bar on the top floor and they play music from 6 or 7pm ,till later at night. Sometimes its good music, sometimes its loud 'bad' music.

AMAZING location. Half way between the ferry terminal and the beach on the other side (Where all the tours often start from). The rooms are nice inside (Although lack of windows in my room for the option I chose). Wifi is FAST and stable. A/C is good. There is daily cleaning (With free water provided as part of the clean), the rooftop is also AMAZING! Lots of toiletries provided (toothbrush, q-tip, shaving blade) like back in the old days ;-) Would stay again.

Stayed in September 2024

Location, good air condition, comfy beds good choice of toiletries in the bathroom.

Stayed in July 2024

WiFi was a bit iffy but no biggie!

Great location, clean and pretty space. Easy check in process. Cool rooftop space.

Stayed in July 2024

Beautifull hotel in the middle of ‘downtown’. A lot of restaurants. Short walk to the beach. 10 min walk to the ferry. Comfortable beds. Good wi-fi and airconditioning.

Stayed in July 2024

Very small window in room Music in rooftop bar very heavy

Great location Handy lock on the door Well decorated Good access for water Comfy bed

Stayed in March 2024

Shower tube doesn't work properly and there was huge waste of water. Internet WiFi was very bad. We arrived earlier to the hotel but there's no chance to leave the luggage while we were waiting for check-in time. No assistance on site, communication only via messages.

Terrace, location, atmosphere, comfortable beds

Stayed in March 2024

Noisy neighbors, low water pressure. I was asked some extra environmental tax in cash. There was no info about it before.

Good location, good wifi. Nice personnel, communication was good.

Stayed in February 2024

The self check-in process was a bit lengthy due to the requirement of payment before check-in and the need for an internet connection to complete the process. Additionally, the room was quite small.

Perfect locality. Very nice hotel.

Stayed in February 2024

The weather and rain was unfortunate for our stay so we didn’t get to enjoy the island, nothing to do with the hotel obviously.

Great location. We unfortunately had bad weather while we were there so didn’t use the pool but it looked lovely. The roads are very muddy and flooded so was good to be so central to have everything close by. We enjoyed the hotel, beds are comfy. I would stay again but in a suite next time to have more natural light and space in the room.

Stayed in December 2023

- when we arrived there was a construction going on and something fell down from the ceiling in the lobby - as a compensation for the construction we got a Beach club access to another hotel which was very far and didn’t serve to the beds - the worst was the shower! The drain and the water pressure were really bad and there was also a bad smell 😖 - the wood in the back of the bed made noises probably some bugs enjoying the wood🤣

- location - nice furniture - streaming TV

Stayed in November 2023

The building was under maintenance and for the whole time of my stay there I heard trouble coming from upstairs. Prices too high for what it offers.

Cozy Hotel in the centre of the town, right close to everything you need. The staff was nice and helpful.

Stayed in November 2023

The only downfall is that the pool was closed during our stay due to hotel renovations; however, the staff was incredibly accommodating and we were able to spend the days at their sister hotel right on the beach! I would happily stay at this location again.

The hotel is beautiful from the outside decor to the rooms. There is a beautiful rooftop and it’s the best located property with a beautiful balcony view on the center downtown.

Stayed in November 2023

The pillow is not comfortable (the only thing I didn’t like)

The hotel is super cozy and very well located. I liked the roof top bar because there was a DJ playing on Saturday night and live music on Sunday night

Stayed in August 2023

No staff member present for check in as it was after 9pm. Frequent power cuts.

Lovely location right in the town centre. 10m walk to the beach and 10m walk to the ferry port. Well decorated rooms.

Stayed in April 2023

noisy location due to its position, kitchen not very well equipped but does the job. Roads are not paved so lot of dust everywhere, but that is not hotel fault!! the room was indeed very clean

Nice hotel right in the centre of the island - room was nice and clean. We had a little kitchen too although not very well equipped

Stayed in March 2023