Reviews of Captains Villa - where Lake Malawi and Shire River meet, historical hotel at waterfront next to the Lake Museum in Mangochi Town
Bakili Muluzi Bridge at Queen Victoria Memorial Clocktower, Mangochi, Malawi
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation
The bathroom and water
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewNothing
The place is very dirty
Reviewed: 10 October 2024 · Stayed in September 2024
Verified reviewNo milk for tea
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewSurprised there were no bed bugs.
We were sold dreams and given nightmares, the “hotel” looked nothing like the pictures. Our “room” was an example. We were showed to a room outside of what we booked. We were told the others were booked. A double bed jammed flimsy against double door that barely closed. The curtain -a scrap of fabric- kept falling off its rail. No basic amenities. Poor air conditioning. Mosquitoes everywhere. We paid for AC And got a noisy fan that cooled the bed’s edge. The hallway had a constant squeak, keeping us on edge. When we finally managed to sleep, we were awoken by drilling. There was no manager on-site, and we had to trek to the gate to find the receptionist - no phones in the rooms. Audaciously charged dollar rates because we used this app, appalling display. We stayed for a day because we could not survive another night. I’ve had better service for a fraction of what they charged with alas, the empty parking lot should have been a red flag at the captain’s villa.
Sincere apologies for this not so pleasant experience. Please note, that the system showed us a booking for room with a fan. However, I will investigate and check further about the other issues raised as we did not carry out any repairs on that weekend and our receptionist is usually immediately available when using the bell. Thank you for this valuable feedback.
Sincere apologies for this not so pleasant experience. Please note, that the system showed us a booking for room with a fan. However, I will investigate and check further about the other issues raised as we did not carry out any repairs on … Show more
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewThe views are amazing
Nothing
Thanks for staying with us and glad you liked our place.
Reviewed: 5 March 2024 · Stayed in March 2024
Verified reviewThe place is both scenic and well situated to amenities such as grocery stores, banks and service garages. The people are friendly and welcoming and getting around is fairly convient. Above all its the views of Muluzi Bridge over the Shire River, Zomba mountain, and the Queen Victoria monument that make this spot one of a kind.
Not having enough time to extend my stay.
Thank you for the positive feedback. Glad, you enjoyed the views from your balcony.