Reviews of Sunbird Capital 4 stars
Presidentail Way, Lilongwe, Malawi
#10 of 14 hotels in Lilongwe
Guests' ChoiceReview score
Based on 116 hotel reviews
7.5Score breakdown
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Cleanliness
8.2
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Comfort
8.0
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Location
8.8
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Facilities
7.3
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Staff
9.0
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Value for money
7.2
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Free WiFi
7.4
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Reviewed: 11 August 2025
Duncan
South Africa10 reviews2 helpful votes8.0“Above what I expected”- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
Friendly and attentive staff. Nice balcony in my room
Stayed in July 2025
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Reviewed: 8 August 2025
Rathore
Zambia1 review7.0Good- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
Bathroom are small otherwise overall good property for stay
Stayed in August 2025
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Reviewed: 25 July 2025
Tessa
South Africa11 reviews2 helpful votes8.0“My go to hotel in Lilongwe. I know what I'm getting, has a comfortable room and a gym.”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 3 nights
Not many vegan options for breakfast
Stayed in June 2025
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Reviewed: 22 June 2025
Gianluca
Mozambique5 reviews6.0Pleasant- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Too expensive for quality offered
Stayed in June 2025
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Reviewed: 15 May 2025
Ahmed
Egypt2 reviews8.0Very good- • Business trip
- • Solo traveller
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
Breakfast
Location and staff
Stayed in May 2025
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Reviewed: 29 April 2025
Sue
United Kingdom22 reviews3 helpful votes6.0“Great staff and comfortable”- • Business trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
The whole hotel was warn and in need of modernisation
Kind staff
Stayed in April 2025
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Reviewed: 15 April 2025
Juliet
Uganda1 review8.0“I had a nice stay at Sunbird Capital. I would stay there again.”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 6 nights
The breakfast was good and the waiters and waitresses were very hospitable and helpful.
Stayed in April 2025
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Reviewed: 25 March 2025
Ariane
Portugal18 reviews6 helpful votes8.0“Comfortable hotel, with friendly staff, and good meals. Could improve in online communication.”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
The hotel was slow in responding to questions I posted in the Booking's system. As a result, there was an issue with my pick up in the airport.
Friendly staff, good meals, including some local dishes and Malawian drinks (a plus!), and a wealth of options for breakfast. The room was neat and beautifully decorated. Comfortable bed, with a view to the internal garden that was soothing after a day's work. I felt welcomed.
Stayed in March 2025
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Reviewed: 10 March 2025
Adam
United Kingdom27 reviews2 helpful votes6.0“Pleasant hotel, a little dated, but lovely staff”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 2 nights
Rooms were a bit dated, bathrooms especially. Wifi was terrible, so difficult to work from there
Nice hotel, friendly staff on arrival, pool area is great. The two restaurants were good.
Stayed in March 2025
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Reviewed: 10 March 2025
Grace
Kenya28 reviews9 helpful votes7.0“A fair stay in Lilongwe”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 2 nights
The food quality has dropped since my last visit a year ago; the chambo is one thing was looking forward to eating but this time round was disappointed. I asked for packed food on my last day (ride to airport) - steak, fries and Danish Apple pie. What I got was Steak, fries and chocolate cake. I requested the lady to change it since I had paid for it. the food packing needs to be redesigned as the current one easily breaks down. Glad this place is having a refurbishment; it should go beyond the cloak room to the sleeping area. The carpets may need replacement in the future. Mine was dusty on the first night and I did not sleep well; it kept irritating my airways, so cough, sleep, cough. The chairs (creaky) in the room and the desks need replacement/ maintenance. The armchair fabric is dirty and needs to be cleaned.
This was my second stay at the Sunbird -Capital. What I like about this place are the staff, very warm welcoming and helpful. The food is fairly good but could be better. I like the swimming pool area and the recent refurbishments to the bathroom. It is in a great location and one can easily access many places and the blue zone in Lilongwe. The Vincents restaurant (fine dining) is good, I tried out last visit but missed a booking this time round.
Stayed in March 2025
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Reviewed: 20 February 2025
Gerhard
Namibia11 reviews1 helpful vote9.0“Pleasant and memorable”- • Business trip
- • Group
- • Deluxe Room
- • Stayed 10 nights
The sliding windows are GREAT, But there is no screen, so you can't leave it open at night, as mosquitoes come in! The food at the restaurant is overpriced, to be honest! The Wi-Fi was bad. My TV in the room had a problem, which was never resolved.
The Breakfast is vast, with many options, and changes daily so it doesn't get boring. The rooms are clean, the staff are friendly, and the reception is efficient and quick. The location is great, with many Taxi Options. The gardens are kept well, and walking through the premises is a pleasure.
Stayed in February 2025
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Reviewed: 18 February 2025
Britt
Botswana1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe Room
- • Stayed 4 nights
I felt the waiters in Restaurant observed every bite I tokk and removed the plate even before I finished
The personnel was very helpful and gentle
Stayed in February 2025
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Reviewed: 2 January 2025
Egina
Zimbabwe1 review9.0“It was great its only it was a short stay for me to rate more experiences.”- • Leisure trip
- • Solo traveller
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
Nothing really. Plus l stayed just a night.
I cannot comment that because l didn't have breakfast for a religious mandate . But l am sure it was fabulous
Stayed in December 2024
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Reviewed: 5 December 2024
Canhandula
Tanzania6 reviews1 helpful vote7.0“Very attentive staff, good food, except the recycling of cooking oil”- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
Neat, expansive, well located, green, serene
Stayed in December 2024
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Reviewed: 13 November 2024
Izzy
United Kingdom13 reviews1 helpful vote7.0“Comfortable stay”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
Food offering could be better and is a little overpriced. Also, location means it is not walkable to any other restaurants.
Comfortable rooms with good AC, friendly staff, convenient location. WiFi worked reasonably well.
Stayed in November 2024
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Reviewed: 12 November 2024
Zoe
United States15 reviews3 helpful votes9.0“Perfectly adequate hotel room in central Lilongwe.”- • Business trip
- • Group
- • Deluxe Room
- • Stayed 1 night
The wifi connection wasn't as strong as needed to work from each individual hotel room; for example, I had a signal but it was not strong enough for calls and I had to consistently log back in after it dropped me.
The location is central to the business district of Lilongwe and the property is beautiful. The staff were extremely personable and helpful. There are decent restaurants within a short drive.
Stayed in November 2024
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Reviewed: 1 October 2024
Macdonald
Malawi15 reviews9.0“Friendly, welcoming staff with good services”- • Business trip
- • Solo traveller
- • Deluxe Room
- • Stayed 1 night
On the first night, the meal I ordered was disappointing. However, when I ordered the same dish on my next night, it exceeded my expectations and was quite good. Regrettably, the air conditioner was dripping, causing the carpet to become soggy.
The hotel provided an excellent breakfast with a wide variety of options available. The reception staff were very friendly and welcoming both at check-in and check-out. When I needed to extend my stay by an extra day, I was delighted to be upgraded to a suite free of charge. The hotel's strategic location offered easy access to nearby services such as banks and other amenities, making it a convenient choice.
Stayed in September 2024
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Reviewed: 1 October 2024
Makalani
Australia12 reviews9.0“great colonial style hotel”- • Couple
- • Suite
- • Stayed 1 night
- • Submitted via mobile
nothing
place and staff
Stayed in September 2024
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Reviewed: 2 August 2024
Andrianaivo
Madagascar14 reviews2 helpful votes9.0“A place which is worth staying.”- • Business trip
- • Group
- • Superior Double Room
- • Stayed 2 nights
The part of the hotel where I was , is one with a bad receiption of wifi signal, and bad internet connection therefore. I asked the reception to get it sorted out, and they gave me a box which allowed to have a good wifi connection. The management should put permanently this box in this part of the hotel.
The breakfast is really good, and what one has to emphasize on this hotel is the friendly staff. I think one of the best in Linlongwe.
Stayed in August 2024
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Reviewed: 23 July 2024
Morag
United Kingdom50 reviews13 helpful votes6.0“Great staff but expensive for what you get”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
For the price, I would expect a hotel to say that the gym and pool aren’t in working order before arrival so we could find another better suited place. Small details like only one bottle of water in the room and one robe, no amenities like hairdryer in the room. It’s a fine place to stop if you need to, but for the price I think you could certainly find better.
The staff were all incredible - everyone made us feel so welcome
Stayed in July 2024
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Reviewed: 13 June 2024
Gerald
South Africa40 reviews2 helpful votes7.0Good- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 3 nights
Bad wifi
Stayed in June 2024
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Reviewed: 15 May 2024
Ndhlovu
Zambia5 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
All was okay
Stayed in May 2024
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Reviewed: 6 May 2024
Mbaliyethu
South Africa4 reviews8.0“Fantastic!”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 2 nights
The hotel is big and one easily gets lost, the directions to restaurant from the rooms is not very clear. The gym is outdated and needs an upgrade.
Location was close to our meeting venue. The food was very good including the freshly squeezed juice.
Stayed in February 2024
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Reviewed: 23 April 2024
Hector
South Africa3 reviews7.0Good- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 5 nights
Food at Vincent's
Friendliness of the staff.
Stayed in April 2024
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Reviewed: 22 March 2024
Kamanzi
United States1 review9.0“Your hotel is very welcoming and confirtable”- • Business trip
- • Solo traveller
- • Deluxe Room
- • Stayed 4 nights
Nothing
Your staff are awesome
Stayed in March 2024
