Reviews of Golden Peacock Hotel Blantyre 5 stars
Kasungu Crescent road Po box 793 Golden Peacock Hotel Building(near City council), Blantyre, Malawi
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGreat business hotel outside of the CBD. Good location & great value for money. I will book again.
Western menu a little limited & coffee at breakfast needs attention.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewNothing…too dirty and smelled funny
Everything
Dear Cynthia, Thank you for your feedback. We truly value every review, and we always hope that the feedback we receive is sincere, fair, and constructive, as it helps us to continuously improve our service. However, we noticed that your recent review lacked specific details, which makes it difficult for us to investigate and address any potential issues effectively. During your stay, there were sufficient opportunities and open communication channels available for you to reach out to us regarding any concerns or dissatisfaction. Unfortunately, we did not receive any communication from you at that time. We sincerely hope that in the future, we can maintain better and more timely communication, so we may provide you with a more satisfying experience. Thank you for your understanding ！
Dear Cynthia, Thank you for your feedback. We truly value every review, and we always hope that the feedback we receive is sincere, fair, and constructive, as it helps us to continuously improve our service. However, we noticed that your… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe location across from a shopping center was good. The staff were quite accommodating.
I tend to not give negative reviews of hotels, I’m usually just looking for a place to rest. However, I booked at a price of $142, but when they did the exchange rate (only about an hour after the booking) my bank was charged $154. This converted to 265000 Malawi Kwacha. I then found out that the room price was only 200000 Kwacha. I felt totally ripped off from several directions and no one had any authority to help rectify it. Also, the bed was probably the most uncomfortable that I have ever slept on for a hotel of this price. Don’t order a burger from the restaurant, it was like eating a hockey puck.
Hello,Daniel We are very sorry to receive this message. First of all, we’d like to clarify that the price difference was not caused by us. Other guests who booked on the same day paid up to $93, and at other times some guest paid less $90. Upon reviewing, we found that most of them benefited from at least three discounts: a 10% mobile discount, a 15% mid-year promotion, and a 20% GENIUS membership discount. You only received the 10% mobile discount, which explains the pricing difference. we’re proud of our service and convenient location. We also have specially ultra-soft mattresses room to cater to the different needs of our guests. We truly hope to have the chance to give you a different and more enjoyable experience next time.
Hello,Daniel We are very sorry to receive this message. First of all, we’d like to clarify that the price difference was not caused by us. Other guests who booked on the same day paid up to $93, and at other times some guest paid less $90. … Show more
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in April 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewIt’s very comfortable and it’s nice that it’s near the Shoprite and the Kwezy bus station.
The breakfast is okay, but they have no coffee! Only that nasty, instant chicory stuff. The shower had some pressure issues.
Thank you for your feedback. We’re glad to hear you found the breakfast acceptable, but we’re very sorry to learn that coffee was not up to your expectations. We understand how important a good cup of coffee is to start the day right. Your comment has been noted, and we will review our beverage options to see how we can improve better。 Thank you again for sharing your thoughts. Your feedback helps us improve and serve you better. We hope to have the opportunity to welcome you again. Warm regards,
Thank you for your feedback. We’re glad to hear you found the breakfast acceptable, but we’re very sorry to learn that coffee was not up to your expectations. We understand how important a good cup of coffee is to start the day right. Your… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewBreakfast was very good. Made to order omelettes were great and a great variety of foods everyday. Lots of traditional Chinese foods and fruit and veggies. Over all the staff was wonderful except when we asked for time in a side room for to have a meeting with a group of local friends for a certain price and then later charged full price which we paid 150.00 USD for two hours to use a meeting room. Probably the best hotel in Blantyre all things considered. The restaurant located in the hotel had all we needed for dinners and lunch. Be sure to keep your calculator to figure money in US vs the countries currency difference. Some of the dishes were so large you should and can ask for half an order. There is a mall area and food court within walking distance and prices were very good. $8-12.00 per meal. Also there is a grocery store there too. All the normal stuff. Keep this in mind the very best souvenirs we found were at the Blantyre Airport when we left. The shop there was amaizingly cheap and good quality wood products.
First off we were charged more for our rooms than booking.com promised. I think by about 80.00 for the six days stay. You should probably pay in advance to booking.com. The manager tried to say it was a transaction fee but felt more like a finders fee. Was not up to par. The beds were box springs only it seemed. There was no top real mattress like in America. They were nice enough to give us three extra covers to try make a decent soft mattress like feel. We did tip the gals who brought them. The hotel was very safe to be but we were very aware we were staying in a communist owned hotel. With that said all of the staff were excellent workers and helpful. If they want more Americans to stay there they should invest in real mattresses
Thank you for taking the time to leave such a detailed review. Your positive feedback is the greatest encouragement to our team’s continuous efforts. Regarding the mattress, to accommodate different guest preferences, we also have rooms with extra-soft mattresses available on the 7th floor. If you have the opportunity to stay with us again, please let us know in advance, and we will make sure to reserve one of these rooms for you. Concerning the exchange rate, we strictly follow the official rates provided by Standard Bank. You can check the rates anytime online at: [https://www.standardbank.co.mw](https://www.standardbank.co.mw). There might be some conversion or service charges involved, but these are not collected by the hotel. Once again, thank you for your honest feedback and constructive suggestions. We sincerely hope to welcome you back in the future.
Thank you for taking the time to leave such a detailed review. Your positive feedback is the greatest encouragement to our team’s continuous efforts. Regarding the mattress, to accommodate different guest preferences, we also have rooms wi… Show more
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewVery good breakfast and variety
Thank you for sharing your thoughts. Your feedback helps us improve and serve you better. We hope to have the opportunity to welcome you again. Warm regards,
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewThe place is good
It's was boring no DSTV
Dear Jimmy, Thank you for your feedback! We try to select a variety of content to suit different customer interests throughout the day. If there’s a particular type of program or channel you like, please let us know—we’ll do our best to accommodate your preferences whenever possible. Your satisfaction is very important to us, and we hope to provide you with an even better experience next time. Regards,
Dear Jimmy, Thank you for your feedback! We try to select a variety of content to suit different customer interests throughout the day. If there’s a particular type of program or channel you like, please let us know—we’ll do our best to a… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewThe place was clean
The food was very bad and over priced
Dear Jason, Thank you very much for sharing your feedback. Our dishes have consistently received positive reviews, so we take your comments very seriously. We believe every piece of feedback is an opportunity to improve, and we would truly appreciate it if you could share more specific details regarding your experience. Your input is extremely valuable to us, and we look forward to the opportunity to better serve you in the future. Wishing you a wonderful day! Sincerely,
Dear Jason, Thank you very much for sharing your feedback. Our dishes have consistently received positive reviews, so we take your comments very seriously. We believe every piece of feedback is an opportunity to improve, and we would trul… Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewGreat location
Staff require more training Breakfast is good but not attended when empty bowl.
Dear Vimal, Thank you for taking the time to share your feedback. Maintaining a clean and comfortable dining environment is one of our top priorities, and we regret that we fell short in this instance. We have since reinforced our hygiene protocols and reminded our staff to respond more promptly, in order to provide every guest with a more pleasant experience. We truly appreciate your understanding and support, and we look forward to serving you again soon. Warm regards,
Dear Vimal, Thank you for taking the time to share your feedback. Maintaining a clean and comfortable dining environment is one of our top priorities, and we regret that we fell short in this instance. We have since reinforced our hygiene p… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewGood location to shops and restaurants
The shower wasn’t very clean black mold and discolouration in the shower corners. The first night I went to take a shower and the shower filled up with water and then started leaking out on to the bathroom floor. I had to use all the towels hand towels and foot mats to stop the water running. They did send someone to fix it and bring fresh towels. The second night we decided to have a bath all went well until we went to let the water out and we couldn’t lift the plug to release the water. It was stuck firm. We told them on check out. Also in the restaurant the had toast but no butter. No salt or pepper anywhere. I felt I had to keep asking for basic things. I will say all the staff were friendly and helpful.
Dear Rowean, Thank you very much for your valuable feedback. We sincerely apologize for the inconvenience caused by the absence of salt and pepper during your visit. These condiments are normally provided, and it’s likely that due to cleaning and restocking procedures on that day, they were not placed back in time. We are truly sorry for the oversight. Your feedback is very important to us. We have taken immediate action to review our procedures and strengthen staff training to ensure that every guest receives thoughtful and complete service in the future. Thank you again for your understanding and support. We look forward to welcoming you again soon! Wishing you a pleasant day. Sincerely,
Dear Rowean, Thank you very much for your valuable feedback. We sincerely apologize for the inconvenience caused by the absence of salt and pepper during your visit. These condiments are normally provided, and it’s likely that due to clea… Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in February 2025
Verified reviewBreakfast is very good, and the stay was perfect
None
Dear Shange, Thank you very much for your support and kind recognition. We are truly honored to receive your feedback! We are delighted to know that you had a pleasant stay and were satisfied with our service and environment. Your appreciation motivates us to continue delivering exceptional and thoughtful service to every guest. We sincerely look forward to welcoming you back again. Wishing you a wonderful day and happy life! Best regards, GOLDEN PEACOCK HOTEL BLANTYRE
Dear Shange, Thank you very much for your support and kind recognition. We are truly honored to receive your feedback! We are delighted to know that you had a pleasant stay and were satisfied with our service and environment. Your apprecia… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 January 2025 · Stayed in January 2025
Verified reviewDear kabuka, Thank you for your recognition of our hotel! Seeing your satisfaction and positive feedback fills our entire team with immense joy and encouragement. Providing a warm and comfortable stay for each guest has always been our pursuit. Your visit marks the beginning of a beautiful story, and your affirmation is the driving force for us to move forward. If you have any expectations or suggestions, please feel free to share them with us. We will do our best to make your next stay even more delightful. We look forward to serving you again and wish you joyful and heartwarming journeys ahead. Warm regards,
Dear kabuka, Thank you for your recognition of our hotel! Seeing your satisfaction and positive feedback fills our entire team with immense joy and encouragement. Providing a warm and comfortable stay for each guest has always been our … Show more
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewThe location & staff
Menu in restaurant very limited
Dear James, Thank you for sharing your valuable feedback! As the largest hotels in Blantyre, we offer a wide range of menu options. However, our Western cuisine selection is indeed relatively limited compared to Chinese dishes. Your input is highly important to us, and I will actively review our menu and services to provide a more comprehensive dining experience for you and our other guests. Thank you for your support and understanding. We look forward to delivering an even more satisfying dining experience in the future! Best regards,
Dear James, Thank you for sharing your valuable feedback! As the largest hotels in Blantyre, we offer a wide range of menu options. However, our Western cuisine selection is indeed relatively limited compared to Chinese dishes. Your inp… Show more