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Reviews of LUX* Grand Baie Resort & Residences 5 stars

Coastal Road, Grand Baie, Mauritius

#4 of 15 hotels in Grand Baie

Guests' Choice

Review score

Based on 533 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.3

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 26 August 2025

    10
    Excellent stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    The food selection at the restaurants was fairly poor and overpriced for what was on offer. The location is also a bit remote, and even though only a 15 minute walk in theory to local places, the road is dark and without any side walks which makes it very scary at night. Highly recommend a car if you're staying here and planning on leaving the resort.

    The breakfast was plentiful, but a bit expensive for what was on offer. Personally prefer more of a buffet. The service was excellent. Staff was very attentive and even remembered our names. Housekeeping can be improved as they kept taking our robes! The room was very techie, which i loved personally. The bed was comfy and very well laid out, and bathroom was beautifully done. The Japanese toilets were a star. The boathouse has a number of water activities. I highly recommend them. Our captain for the open boat tour was absolutely amazing. The spa was amazing and a treat itself. Sauna steam room and great massages. Highly recommend you go there whenever you have the time!

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • LUX* Pool Residence
    • Stayed 3 nights
    • Submitted via mobile

    However, the rooms were quite far from the reception and the beach – in a separate area – so once we left for breakfast and activities, it was hard to go back and forth during the day.

    A very upscale hotel with a lovely welcome drink 🍹 We booked two rooms with a private pool – spacious and beautiful! The beach was beautiful and we took a fun ride on a glass-bottom boat. Just like other LUX* resorts, there’s a great kids club and a full schedule of activities for both kids and adults.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    None

    All

    Stayed in July 2025

  • Reviewed: 5 August 2025

    10
    luxury tranquility!
    • Leisure trip
    • Couple
    • LUX* Ocean Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    not much

    wonderful hotel with very attentive staff.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    10
    Love Lux ❤️
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 10 nights
    • Submitted via mobile

    The only thing I don’t like are the heavy wooden pool loungers

    Beautiful rooms Staff outstanding

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    Book the stay you will not regret it.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The prices of drinks and food at the resort. The stay was a 10 out of 10 the prices of the drinks and food in the resort was a bit excessive given what we received. The only time we felt we got what we paid for was at the Asian restaurant.

    The hotel and especially the staff are top notch. I loved it would stay again and would definitely recommend it. The bed was the most comfortable hotel bed I have ever had. Once we figured out how to turn off all the lights we slept soundly. The hotel is stunning the aesthetic of the hotel is a 10. Will definitely look up other Lux brands when we travel.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    5 star resort with a beautiful outlook. Perfect for a recharge.
    • Leisure trip
    • Family with young children
    • LUX* Pool Residence
    • Stayed 6 nights
    • Submitted via mobile

    Pool water in main pools were a little cool.

    Room was extremely spacious, and private pool on the balcony was a hit. The hotel had a very relaxed and calming feel. Beach and facilities were 5 star.

    Stayed in June 2025

  • Reviewed: 22 July 2025

    9.0
    Amazing stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    All good

    Absolutely beautiful hotel, spectacular. Has a lot of facilities. Would definitely stay again. The spa was amazing.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Excellent hotel with incredibly nice rooms
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The service was excellent, everything was

    We did all the looks hotels in Mauritius and this was far far far the best one, the most clean and the most modern with exceptional rooms !!!

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    Best in the North
    • Leisure trip
    • Family with young children
    • LUX* Pool Residence
    • Stayed 3 nights
    • Submitted via mobile

    Only bad experience was the beach waiter changing the pricing for our lunch meal significantly after confirming it prior ordering. But could also be a language barrier issue.

    Interior decor was world-class and true 5 star. Very spacious pool villa for our family of 4. Breakfast menu was divine. Beach was beautiful.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Families friendly and luxurious

    Above expectations

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • LUX* Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    The concept of buffet as you have only one main dish to select and one kind of suit

    Amenities and friendly staff

    Stayed in July 2025

  • Reviewed: 29 June 2025

    10
    I came for my birthday and it was such an amazing experience
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    I came for my birthday and it was such an amazing experience

    Stayed in June 2025

  • Reviewed: 25 June 2025

    8.0
    Overall an excellent stay/hotel just wish breakfast was simpler.
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 9 nights
    • Submitted via mobile

    I think the breakfast could be simplified by doing away with table service and doing buffet style service.

    I wasn’t a fan of the breakfast , to many staff trying to please everyone that things got missed or forgotten

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    Breathtaking
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    Everything

    Stayed in June 2025

  • Reviewed: 19 June 2025

    10
    Excellent
    • Business trip
    • Group
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Nice environment

    Stayed in May 2025

  • Reviewed: 12 June 2025

    8.0
    Amazing resort with stellar facilities and activities. could tighten up their service to avoid miscommunications and del
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The service was inconsistent at times. Some staff were really helpful while others less so. We were told a nurse would drop by our room at 12PM and they didn’t show up until over an hour past that time (we had to check in with the front desk several times). checking out also took an incredibly long time and I had to wait two hours to check out with their cashier.

    The resort was really impressive and we were really blown away by the food there!

    Stayed in May 2025

  • Reviewed: 8 June 2025

    10
    Beyond service expectations and the cusines made our trip, Lorraine and Team thank you!!!!!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 8 nights
    • Submitted via mobile

    Please change the knifes! They are awful!!!!!

    Food was outstanding!!!! Every restaurant had its own identity, service excellence and just the most fabulous offerings. The teams work tirelessly to ensure your every need is met and nothing is too much bother is you require something off plan. The go the extra mile. Thank you for a fabulous experience and even better connection with my personal service needs.

    Stayed in June 2025

  • Reviewed: 23 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • LUX* Pool Residence
    • Stayed 6 nights
    • Submitted via mobile

    Very nice hotel

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    EXCELLENCT
    • Leisure trip
    • Family with young children
    • LUX* Pool Residence
    • Stayed 6 nights
    • Submitted via mobile

    Fantastic Facility

    Stayed in May 2025

  • Reviewed: 22 May 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant menu must be upgraded to meet everyone, they must have a buffet that includes a variety of meals not only Japanese

    Everything

    Stayed in May 2025

  • Reviewed: 21 May 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The food served at the restaurant is very disappointing and doesn’t caretaker for everyone. For a 5 star they must have a buffet that is inclusive of all nationalities not just Mauritiusians . Breakfast also should be diverse

    Location and the room are huge , you get cleaning services in the morning and evening

    Stayed in May 2025

  • Reviewed: 15 May 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Service at breakfast is very very slow.

    Beautiful hotel. Excellent facilities. The Japanese restaurant was fantastic.

    Stayed in May 2025

  • Reviewed: 13 May 2025

    10
    Would love to come back again
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Price of the room and restaurant prices.

    Very modern, new, environmentally friendly. Amazing facilities and room. Room looked sleek and is spacious, view of the ocean was amazing. Breakfast was amazing too with a lot of healthy choices, also appreciated all the complimentary water sports like snorkelling, pedalling and glass bottom boat. It is also the small things - like a beach bag in your room which you can take home, we were two girlfriends travelling together and was given one extra beach bag so we could each have one. The free hazelnut cake in the fridge was also a very nice touch!

    Stayed in May 2025

Showing 1 – 25

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