I booked a room in advance of my arrival to ensure we did not have to wait for check in as it was going to be very early in the morning. Even though, I called and sent text messages to follow up ensuring I didn't have to wait, we still ended up waiting for the room. Also, the room had ant problems, so we requested a different room. Management was able to accommodate the room change with a better view as I was expecting from the beginning.

Cleanliness of the grounds of the Resort. Variety of activities and food options. The weather was also great for me, meaning not too hot. Was able to sit by the pool and enjoy watching my children swim.

Stayed in August 2025

Non heated pool

Central "food court". Exceptional exercise and sport facility. Convenient location of restaurant, pool and beach.

Stayed in July 2025

there is delay in services in general and the house keeping service

the club staff if so lovely and friendly I really like their energy

Stayed in July 2025

Drinks are pricy if you on a half board

Buffet on point 👌

Stayed in July 2025

Areas for Improvement: • Lighting: The walkways to the more distant rooms are poorly lit at night, making them feel a bit unsafe or uncomfortable. • In-Room Coffee Policy: The hotel gives only two complimentary coffee pods — after that, they charge MUR 190 per pod. For a five-star resort, this feels petty. We ended up buying a 10-pack from Bagatelle Mall for MUR 290. • Dining Reservations: A particularly frustrating experience was being denied entry to restaurants on our first night because we hadn’t pre-booked — even though we had just arrived, were visibly exhausted, and the restaurants were half-empty. Hotel taxis: Avoid using the hotel taxi. We paid MRU 3,800 for a single trip to Bagatelle Mall, while we booked several private tours , MRU 3,600 for a 5-hour tour • MRU 4,500 for an 8-hour guided island tour Much better value compared to the hotel’s taxi rates.

Arrival & First Impressions: The arrival experience was smooth and welcoming — from the grand entrance to the friendly lobby greeting with a refreshing drink and cold towel. The resort’s architecture strikes a beautiful balance between contemporary design and Creole-inspired elements. Walking through lush landscaped pathways enhances the overall sense of tranquility. Service & Atmosphere: The staff are genuinely friendly and helpful, adding to the resort’s warm ambiance. The beach is pristine and well-serviced, with complimentary activities like pedal boats and kayaks. The Glow Spa, set amid a botanical garden with calming water features, is a highlight — serene and beautifully designed.

Stayed in July 2025

Food choices for those who eat only fish. I expected salmon fish, calamary and prawns

Chop stix Resturant was the best for us.

Stayed in July 2025

There were cockroaches in the room found 2 nights.

Friendly and helpful staff, big room and very comfy bad. Beautifully looked after gardens loads of activities.

Stayed in April 2025

Presence of 70 people of the same group that were overtaking most of the facilities in the resort ( sunbeds in the beach, tables at the restaurant, ect) Being a celiac person, the most of the time the staff was not acknowledge of the gluten free options, that brought me to wait even more than 10 minutes and interact with several staff members before I could have some information about ingredients, sometimes were even not correct and I have to throw away the food and get new from scratch. Lack of entertainment through out the day and evening either for kids or adults.

The size and quality of the room, the service provided in the room and in the resort, the majority of the staff were really nice, friendly and helpful. Great quality of the main buffet food.

Stayed in March 2025

The extra bed could be just little bit more comfortable.

Just perfect resort for your vacation, fully equipped with nice staff and superior services. Excelent half board offer. Corals just a few meters from the beach (amazing "aquarium" full of various fish).

Stayed in February 2025

-POORLY TRAINED STAFF IN BARS AND RESTAURANTS -"ALL INCLUSIVE" DRINKS COULD IMPROVE

-VERY GOOD FOOD -EXCEPTIONAL BEACHES AND POOLS -VERY CLEAN AND WELL MAINTAINED

Stayed in January 2025

Price of Bar and restaurant are expensive and you are paying for a high quality and service and as for service of waiters in restaurant is below average in my opinion you can’t go for breakfast and you ask for a cappuccino and you wait for 15 minutes for it or you take tea one day they get you a pot the other day they fill up the mug. In a hotel like yours it mast be standard how you serve it.

The pool and beaches

Stayed in January 2025

The aircon seemed to be centrally controlled, so our room was not as cool as we would have liked.

Stunning property with incredible pool, on the beach and great variety of restaurants.

Stayed in January 2025

The room air conditioning was not quite cool enough, despite it being on maximum. There also seems to be a struggle to accommodate twin beds, although they will offer you a sofa bed, it's not really a satisfactory option for an adult.

The staff are all super polite and helpful, although dinner can often be slow. There are several complimentary restaurants that are all good for all-inclusive or half boards. Buffet for dinner and breakfast are excellent. Our head housekeeper Inderin deserves a shout-out for being super helpful.

Stayed in January 2025

Expensive for drinks especially wine and food outside package All inclusive a good option

Beautiful setting Pools,beach ,sea , restaurants and staff exceptional Added bonus was the snorkeling boats etc

Stayed in January 2025

The only thing that went wrong was the fact that I asked them to freeze my ice packs in order to be able to store my daughters medicine for our flight back and they delivered them simply cold which meant that I had to throw away a really expensive medicine and make amendments on my daughters dosage.Also the full board is a little confusing as to what is included or not so better study the details when you get there.

The rooms were spacious,the food in all the restaurants delicious, the pools and the beach beautiful,our kids loved it and so did we.

Stayed in January 2025

Would have like a few more children options at the buffet. Drinks are very expensive

Perfect location, facilities, exceptional staff.

Stayed in January 2025

For those who has early breakfast, there is no options for snacking until lunch.

Good food and variety at the restaurant 'The Market'. Staff has treated us well, by providing a good experience and you feel welcomed.

Stayed in November 2024

No Water spray in toilets. My room was near the restaurants area and the smell of the sushi restaurant was too strong.

Good facilities, Nice staff.

Stayed in October 2024

This side of Mauritius is very windy, making it feel colder than it is. None of the pools were heated which resulted in very few guests actually using them. Which is a shame because the layout plus the size of the infinity pool and the main pool could offer a really cool experience. We had halfboard, so we enjoyed breakfast and dinner a lot. However any foods or drinks you want extra are unreasonably expensive especially given the portion sizes and quality.

A beautiful resort, nice beach, plenty of recreational options, great buffet breakfast and dinners, friendly staff, good evening entertainment.

Stayed in October 2024

No English shows or movies

My wife and I are vegan and we struggle to find hotels and restaurants that full cater for us when we go on holiday. Long beach surpassed our expectations with food. We managed to eat well everyday for a week. The chefs are creative and are masters of their craft. Excellent work! Thank you. Special thanks to Morna, Queensy, Riya, Sewrage,Anuschka

Stayed in September 2024

Check in process took a bit longer than I would've liked

Friendly staff, wonderful food and excellent value for money

Stayed in October 2024

The distance between activity areas.

The staff were friendly and accommodating and the facilities suited out needs especially seeing we have a son in a wheelchair. We enjoyed the pool activities very much such as aqua gym and volleyball. Le Marche gave a great buffet with a great variety of food Hasu was an exceptional restaurant and chefs were very attentive to our needs and very friendly. The food was amazing

Stayed in September 2024

The service. There’s a manager named RAJ who is such a great host he made sure EVERYONE had a good time. The water activities were top notch aswell.

Stayed in September 2024

Buffet was very limited and food quality that if a conference facility Hotel wasn't accommodating to assist on things out of their reach despite staff being very friendly. Property seems understaffed and we regularly had to repeatedly ask for things to be done.

Beautiful beach Great recreational activities Lovely Japanese restaurant Very childish friendly property Lots to do and really nice pools -vut very cold during the winter

Stayed in August 2024