Everything was amazing. Location, facilities, environment, room and a polite helpful staff, especially Mrs Jessyla and Mr Roy.

Stayed in July 2025

Room not clean at first. breakfast boringly the same everyday

Dinners very good Breakfasts very average

Stayed in March 2025

Pets and flies

Excellent service and location

Stayed in April 2025

The views are beautiful

Stayed in March 2025

Do not take the transport offered by the hotel from the Airport/return.It is so much more expensive!We used Booking.coms' offer of transport and it was A1 and cost half the price of the other.One small niggle that we had was our roomfridge which did not cool the drinks inside.They came to check at least 3 times but nothing was fixed.It was no help to ask for ice because that took ages to arrive.We resorted to bring the drinks with ice ourselves from the bar to our room if we wanted to have them on our patio.The last is not the Resorts fault but the greediness of some persons.....people stacking their plates with food and not eating it...I just hate the waste...Adults letting their children do the same!!The food will still be there later,one can always go back for a 2nd portion!! There is,as well, always something to order if one gets hungry between meals!!People please!!!

Mostly everything!Food was great at all the restaurants..Buffet,La Casa and the seafood place Horizon.We had the "All Inclusive Package" and at the a la Carte Restaurants it was basically only the Crayfish that had a surcharge.Rooms were serviced daily to our satisfaction re towels etc and no complaints about the refilling of the fridge...the drinks at the many bars were never stinged on and kept flowing...the rooms are very near to the beach and as we had a groundfloor room,it was steps away from the sand/sea.Watershoes is a definate necessity as there are rocks and coral as you enter the sea...gardens are lovely...lots of dogs that the hotel looks after,but they are not a nuisance...normal scramble for deckchairs by the pool...lots of chairs but not umbrellas....big pool and mostly shallow...ideal for kids but not so much for swimmmers....all the normal sea activities,some free but where petrol is used they have a charge which is understandable....we did not take part in any landbased activities but there are signs to the paddlecourt,bocciball etc.....loooots of children....its a family hotel,so if you want to get away from children,rather chose the Victoria for 2...they have their own pool and children are not allowed in that area.We had only 2 teenagers in our group of 10, but having children around enjoying themselves never bothered us.Mostly the servers and personnel was nice and friendly...sometimes someone looked a bit harried,and the tables did not get cleared as quickly as one wanted,but we were on holiday and did not have to rush anywhere,so not much complaints about that ....the weather was great allthough a few drops fell everyday,it cleared up within an hour and offcause it was still warm and humid!We really had a great time and will visit again,if possible.

Stayed in April 2025

The only thing that I would say is that the hotel needs an Atm. U can draw cash there, but only a small amount for your entire stay and U pay a fee. If U want to take a taxi for instance, I did not have enough cash.

I loved everything! We did the all inclusive package and boy was it worth. Endless food and drinks which includes 4 restaurants to choose from. From the moment we arrived we were treated like queens. Rooms great with stunning view. Minibar is filled every day. My mom had a mini accident on our second day there. Great doctor on site and we were checked on every day after that. We hardly left the resort because it had everything we needed. Great activities as well that is included. I loved it. Recommending it to everyone. As a animal lover I also loved that they look after some stray dogs, as the island has a lot of them.

Stayed in March 2025

The room was slightly dated, especially the bathroom. There were ants there too. Also on arrival they didn’t know we were on the honeymoon booking but later sorted it out.

Very friendly staff, very accommodating. They let us check out 4 hours later. Spa experience as part of the honeymoon package was amazing. The a la carte restaurants were included in the half board package. Excellent food- buffet and a la carte restaurants.

Stayed in March 2025

Some rooms in the hotel are in need of renovation. The first room I was in was very tired and I saw the room next door was the same. I had a leak in my room and bugs so I ended up being upgraded to the renovated side of the hotel and that was 10/10. So check when booking!

Huge hotel across long stretch of beach and each part of the beach offered different views and swimming experience. Plenty of sun beds available always, beautiful sunsets and free water sport activities. The staff were so lovely and accommodating - made me feel so welcomed and supported during my stay. Nothing was too much of an issue for them. Great facilities, nice food quality and choice across the 4 restaurants. I enjoyed the big variety of things to do on the resort - so many different spots to relax so never got bored, including hammocks, bean bags, sofas dotted around, seating in and outside room. Enjoyed the gym and spa - excellent massage from Roxanne. Loved the coconut man on the beach! I’d stay again

Stayed in March 2025

Although I did not use the swimming pool it is too small for the amount of clients . Also there should definitely be a children’s pool and area .you should not have to pay to swim in the adults pool.you shouldn’t have to pay for water if your on half board .it was very expensive too.

Clean and had all the facilities you need . Also the proximity to a lovely beach .the staff could not do enough for you .

Stayed in March 2025

Nothing

Feels friendly and homely

Stayed in March 2025

Victoria for 2 was wonderful. Nice and clean rooms, friendly staff, good food and nice sunsets.

Stayed in March 2025

Victoria for 2

Stayed in March 2025

Lizard😅

Very good staff

Stayed in March 2025

The room was exactly as described and according to the pictures. Nice beach area and restaurant food, with variety of different options. Home reef was nice and lots to see.

Stayed in March 2025

Great facilities, great location and spacious rooms with amazing views

Stayed in March 2025

Meat tended to be a bit overcooked so was quite tough.

Excellent food, friendly staff, great water sports. Room was a good size with great sea view.

Stayed in February 2025

- The incredible staff made our 2-day all-inclusive package memorable, especially Duty Managers Sudesh and Nitin who were very attentive - The bar team (Bijlall, Tushar, Mukesh, and Jordan) provided excellent service - Waitresses Mahi and Foram were wonderful during our meals - The team made my wife's birthday celebration extra special - Overall welcoming atmosphere from all staff members

Stayed in January 2025

Perfect beachside location. We were upgraded to a swim up room which was out of this world.

Stayed in January 2025

I cant say that there was anything that we did not like; it was really an awesome experience with the most amazing hospitality ever. Nothing to complain about, everything was spot on, nothing missing. The waiters/waitresses were amazing, everyone tried their utmost and went out of their way to be so polite and helpful all the time. It was a very good experience.

The beach was amazing, clean and maintained very well, and the rooms was really well kept and very clean. The food was of a very high standard and really delicious and there was so much variety that we never got bored going for food.

Stayed in January 2025

Staff at times looked tired and stressed , but were a,ways very helpful when asked.main pool too crowded

Beaches were excellent, room great size , with large bathroom and balcony .food had good variety but quality not always great

Stayed in January 2025

Everything. Friendly & helpful staff. Delicious food with varied menu, choice of 3 al a carte or buffet. Large room, all sea facing. Cleanliness of resort. Varied Watersport included. Would definitely return.

Stayed in January 2025

The service around the pool area in the afternoon. The waiters did not really pay much attention to the poolside tables, via taking orders, and clearing tables. The poolside menu for half board guests could also be better and have more variety. The dancing entertainment/performances were not so great. I think the guys need to practice more to make it look and feel more professional. And adding ciders to the menu e.g. Savanna would be appreciated. Also, if NYE dinner and festivities had all happened at the beach, that would've worked out better.

The teen club. The free water activities. LaCasa Restaurant, as well as Morris Beef Restaurant. The rooms were spacious, and well air-conditioned, and had great views, at least where we stayed. The availability of Mautourco on site. The aqua aerobics and other pool activities. The gym facilities. Unfortunately we did not get a chance to go to the spa. The breakfast and dinner buffet had a lot of variety. The mid afternoon pancake station was a nice touch. The fireworks and beach setup for NYE was great. The singing entertainment after dinner was lovely. It was the perfect holiday destination for the kids, with lots to keep them entertained. The adults can relax and just soak up the sun and cocktails. It was great value for money, and it met our holiday objectives

Stayed in January 2025

Servie could have been better in the open lounge by reception , but this can be overseen by the time of year and the amount of people in and out of the area .

Food was brilliant at both restuarants .Staff extremely friendly and helpful .

Stayed in January 2025

The bathtub was a bit dirty. Unfortunately, I found that some staff members were not as helpful as I expected. Rather than assisting me with my concerns, their responses came across as dismissive and, at times, even arrogant. This created an uncomfortable atmosphere and was a bit annoying.

The room was spacious and had a great varieties of drinks in the AI basis. Room service staff was very pleasant.

Stayed in November 2024