Not much activity

Rooms, clean

Stayed in August 2025

The beach

The service and the swimming pool

Stayed in August 2025

Absolutely nothing. All was amazing

The property has it all and more… from the kids club to the chef’s garden, paddle and tennis courts…. Three residents massive tortoise… you name it👍

Stayed in August 2025

The breakfast buffet choice could be improved a bit especially on the sweet / bakery side

Gorgeous set up and beautiful beachfront suites. Staff very friendly especially with kids! Highly recommend this hotel

Stayed in July 2025

Lots of new staff and English was not their strong point with many examples of lost in translation issues. Food and beverages prohibitively expensive. Journey from airport to the hotel was via a narrow winding road and took an hour.

Beach facilities excellent, included breakfast high quality. Overall food was of high quality.

Stayed in July 2025

Not much of a complaint but the upgraded suite was in a more adult area (near the spa and adult only pool) so was far from the family pool and the kids club.

We got upgraded which was a nice touch. The suite we had was big and comfortable. Beach BBQ on Friday was a nice touch. The kids club staff were amazing with my kids and the gift they sent them was appreciated. We also loved interacting with the turtles. All staff were generally very friendly and welcoming. Loved the free boats to the private island and Ile Aux Cerfs.

Stayed in July 2025

Nothing, it was perfect :)

A beautiful resort with large and luxurious rooms and excellent amenities

Stayed in July 2025

It is a little bit far from airport.

The available facilities and activities were extensive and very well maintained. Probably the best hotel that I stayed in.

Stayed in July 2025

The food is not necessarily Hindu and they cook the beef on the same grill as chicken

The hospitality was amazing

Stayed in July 2025

Nothing

All restaurants - Private island - Sigar bar - Coco bar - car services - front desk was great as well

Stayed in June 2025

Everything is perfect!

Stayed in July 2025

my sun got stach by sea bug and injured a lot keep your feet coverd as it is dangerous , they charged us with 10000 for the doctor and medicine . be a ware

staff decoration room pool

Stayed in July 2025

Nothing

Staff, food and facilities

Stayed in June 2025

That was a honeymoon stay for me and my wife. All foods and drinks were great and it was a really great hotel for relax. Special thanks to Mr. Anil, Mr. Deepak, Mr. Yusuf, our host Simon and our taxi driver Navin. Shangri-La is the best choice if you go to Mauritius.

Stayed in June 2025

I wish they have golf cars transporting the residence that their rooms are far apart

Every thing was great

Stayed in June 2025

Anais Anais Anais!!! Never have my wife and I ever met a hotel staff so pleasant! Ok back to the property. It was amazing!!! Everything was were it was meant to be, it’s outdoor spaces and the rooms were all superb. It’s the Shangri-la

Stayed in June 2025

Sometimes we felt like some staff were trying to upsell services a little too hard. Granted the hotel is trying to drive revenue but there is a fine balance to strike when it comes to providing luxury service and trying to upsell/drive more revenue.

Our Honeymoon stay at Shangri-La Le Touessrok was nothing short of magical. From the moment we arrived, all our expectations were exceeded. The sprawling resort is surrounded by 4 private beaches, all with the most incredible backdrop. We watched the sunrise over the ocean horizon each morning from the comfort of our bed or balcony in our Frangipani Ocean View Suite. The suite was spacious, modern and luxurious - equipped with everything you could need. The service was impeccable — staff were so warm and friendly, and they really went out of their way to get to know us. Special mention to Sada our Host, Kevin and Nowbuth in Housekeeping, Soobi our driver on arrival, Juan on the Private Island, Jean Marc the Lobby Host, the lovely Habiba at the Bar, and, Dianne at Breakfast. We wrote their names down over the course of our stay as they took extra time and care to get to know us, and they made our stay extra special. Dining was another highlight on the resort, with each restaurant offering its own distinctive experience. Safran was the best restaurant for us, so good we visited twice - food, staff and chef were amazing, with the chef coming to our table and preparing a bespoke menu for us as we were celebrating a special occasion. Coco's was our next favourite, which we visited daily for 'Golden Hour' drinks on the beach or had breakfast/dinner. The breakfast buffet was also very impressive, with a wider variety of options. Lastly, the private island experience on Ilot Mangénie was fantastic — having exclusive access to this slice of paradise made us feel privileged. The pools and beaches are brilliant, and given the resort is so spread out it feels quiet and relaxing everywhere - (bearing in mind we visited during May, which seemed to be mostly couples). The gym is great too and don't forget to visit the turtles! We can't thank Shangri-La Le Touessrok enough - you gave us the most incredible honeymoon and memories to cherish.

Stayed in May 2025

Everything about our stay was truly perfect, from the service to the setting. If we had to mention one downside, it would be that there's no clear option to leave a tip when signing restaurant bills, which made it harder to show our appreciation for the amazing staff.

We had the immense joy of spending part of our honeymoon at Shangri-La Le Touessrok, and we couldn’t have asked for a more perfect experience. From the moment we arrived, the service was nothing short of exceptional, truly as premium as it gets. The entire staff was incredibly attentive, always greeting us with a smile and going out of their way to make sure everything was just right. Whether it was the concierge, restaurant staff, or the team at the beach, everyone seemed genuinely invested in making our stay unforgettable. The restaurants were a delight, with every meal turning into a special moment, a perfect mix of flavors, atmosphere, and impeccable service. And the resort's facilities and services were flawless, adding to a seamless, luxurious experience throughout. As honeymooners, we felt truly cared for, and it’s hard to imagine a more idyllic and welcoming place to celebrate such a special time. Thank you to the entire Shangri-La team for making our stay absolutely perfect.

Stayed in June 2025

There are not many shops / activities out of the hotel unless you do not want to drive ~1h away, so you are mostly forced to do things through the hotel - which is fine, but I was not expecting this to be the case. For example, you are mostly forced to eat in the hotel and the restaurants are very expensive (even compared to London). I could have expected this from Shangri-La and I could have researched more, so it is mostly my fault. I am saying this for the people that plan to come to make them aware that in the East part of the island it is more of a”resort type” of experience.

I loved everything, from the room to the amazing staff welcoming you. The activities complementary with the stay were completely unexpected and filled our days with joy and fun. The location was stunning with nature and architecture perfectly complementing each other. But, above all, the staff played the biggest role: everyone was so helpful, kind and smiley - after eating at the Kushi restaurant our waiter came out just to greet us, and this really warmed our hearts.

Stayed in June 2025

We were underwhelmed by the buffet restaurant TSK. The service was quite slow and not 5* in my opinion. The food was hit and miss. Sometimes really nice, sometimes average. The standard wasn’t as high as the other restaurants but was actually more expensive. We did really enjoy the Asian buffet night and the Yuzu tart was one of the best desserts we’ve ever had. Our room was lovely with an amazing view but our shower leaked into the toilet which caused us to slip a couple times.

The beach was absolutely stunning. We loved the water-sports on offer such as sailing, water skiing, kayaking and padel boarding. The water-sports team were great. The decor of the hotel was beautiful and luxurious, especially at Safran restaurant, Sega bar and the beach house restaurant. We absolutely loved the access to the private island. Having lunch there and spending the day there was really special. Our cleaner Ayesha was great and we loved the chocolates she left everyday.

Stayed in June 2025

Open Buffet

Everything

Stayed in June 2025

Isolated requires long drive to reach anything

The atmosphere and the private beaches

Stayed in June 2025

Nothing

Everything

Stayed in June 2025

Arabic food menu at the open buffet repeated during our short stay we wish if we tried something different. Many small insects in the room. Pool wasn’t heated the water was too cold.

Facilities - location - variety of restaurants and delicious food - professional friendly staff (Jessie & Deepak) are the best hats off to all of you guys. Room cleaning twice a day which is perfect - welcoming gifts in the arrival and chocolates in the middle of each day .. free water activities- kids club free activities .. It was just amazing.

Stayed in June 2025