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Reviews of Crystals Beach Resort Belle Mare, a member of Radisson Individuals 4 stars

COASTAL ROAD, 41601 Belle Mare, Mauritius

#36 of 36 hotels in Belle Mare

Guests' Choice

Review score

Based on 40 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.1

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 26 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Room - Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Many foreigners now work in the hotel and the Mauritian hospitality is now lost, no more warm Mauritian hospitality as Mauritius is known for! Many foreign staff didn't understand English and it was difficult to communicate. Having said that all Mauritian staff spoke English and French.

    Excellent for families. Great hotel for family holiday. Aqualand is great for children & adults alike. The hotel is really big with facilities spread, it's very spacious. Food and drinks were great, playground is very nice, room was lovely with nice view of the ocean. We left the hotel refreshed, we had a lovely time.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    6.0
    Could do much bette
    • Leisure trip
    • Family with young children
    • Premium Room - Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Wasn’t very clean There was no snockerling gear to use The some of the staff - didn’t attend to our request or offer us a meal when we returned at 10pm and was later For diner even though is was included But yet Sanjeet on the previous night offered us a meal from a limited menu and was very helpful Sanjeet and his counterpart however the two female receptionist ( I think the one was Priyanka didn’t attend to our request For our room to be cleaned or new towels ) very dissatisfied with their level of service The breakfast was a let down when compared To the dinner

    The property was awesome but lacked a lot of things The supper was amazing and the facilities for the kids And Sanjeet was simply amazing

    Stayed in August 2025

  • Reviewed: 4 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Premium Room - Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Not a great variety of food Did not like the coffee at all Terrible bacon and sausages, always cold and not very nice Beef stir-fry always too tough to eat Lack of hot water in room, never hot enough for a nice shower!

    On the water Friendly staff Good all inclusive cocktails Great comfortable room Safe and secure Easy to organise transport with in house taxi desk Able to have omelette cooked hot by chef

    Stayed in July 2025

  • Reviewed: 6 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Premium Room - Garden View
    • Stayed 1 night

    All Was ok for this short stay

    Didn`t had dinner nor breakfast during stay as was in a wedding ceremony, wanted an accommodation not far that`s was the main reason for my booking

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    A rather large resort which we did not expect, the facilities and offering was really good value for the money spent. Up
    • Leisure trip
    • Couple
    • Premium Room - Ocean View
    • Stayed 8 nights
    • Submitted via mobile

    Nothing to mention.

    Spacious property which really does cater for everyone including kids.

    Stayed in May 2025

  • Reviewed: 2 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Premium Room - Garden View
    • Stayed 2 nights

    Water was not provided at dinner, have to apy for water and juice

    Stayed in May 2025

  • Reviewed: 28 May 2025

    6.0
    Great place but has many mosquitoes
    • Leisure trip
    • Family with young children
    • Premium Room - Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Mosquitoes and cleanliness

    View and location

    Stayed in May 2025

  • Reviewed: 9 April 2025

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • Premium Room - Ocean View
    • Stayed 1 night
    • Submitted via mobile

    The beds are extremely hard - this has really hurt my back, ended up sleeping on the sofa.

    The beach area is beautiful. Some of the decor is nice. Food was good - butter chicken was delicious! There’s always something nice to eat at meal times and the drinks selection is good.

    Stayed in April 2025

  • Reviewed: 20 January 2025

    7.0
    One of the best beaches and sea views in Mauritius but it's a long drive!
    • Leisure trip
    • Group
    • Premium Room - Garden View
    • Stayed 1 night

    the mattress in the bed in the room was old and almost flattened and hard to sleep on -not at all comfortable. We arrived at midday to meet some friends and staff at the reception asked us to buy a full inclusive package (Rs 6000). We decided to book a room that same night (Rs 12 200) also fully inclusive (which means that our check in started at 2pm until 11 am next day). So we paid twice. The hotel did not reimburse us and the next morning we could not enjoy the benefits of the fully inclusive (they did not even allow us to have lunch).

    I loved the beach area - the sea was crystal clear and truly magical. Room service was great - we asked for a toothbrush and it arrived instantly. The staff we interacted with were friendly.

    Stayed in January 2025

  • Reviewed: 3 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premium Room - Garden View
    • Stayed 1 night
    • Submitted via mobile

    It would really help if the staff could speak and understand English. It was a bit of a struggle with communication. Not all tourists can speak French.

    The rooms, private beach, and heated pool. The food was excellent!👌👌

    Stayed in January 2025

  • Reviewed: 24 August 2025

    3.0
    I do not recommend this hotel
    • Leisure trip
    • Group
    • Premium Room - Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Not clean, food selection not that good. Snacks provided not up to the quality.

    Only the staff

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Relaxing and enjoyable one .
    • Leisure trip
    • Family with young children
    • Premium Room - Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Just the cup for hot beverages its a bit small that before you reach your table some of it spilled on the saucer already

    Good breakfast , variety of options as well.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Room - Garden View
    • Stayed 1 night
    • Submitted via mobile

    All was good

    The staff was vry courteous and Welcoming... A big thanks to Khushi, Marvin and Sam..

    Stayed in August 2025

  • Reviewed: 14 August 2025

    4.0
    Not value for money
    • Leisure trip
    • Couple
    • Premium Room - Garden View
    • Stayed 1 night
    • Submitted via mobile

    I went there for my wedding anniversary. I asked for few things to surprise my wife. Nothing happened as planned. It was only in the evening when I told a staff about everything, it's only then he arranged for a cake and a champagne. Food was not that great. I realized that the staffs especially the foreigners were super tired of overwork. There was barely a smile on their face.

    The location is nice. Few mauritian staffs i met were friendly.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Premium Room - Garden View
    • Stayed 1 night
    • Submitted via mobile

    We requested to have a room downstairs but they couldn't help with that request. The room was on 2nd floor and my mum is a cancer patient, couldn't go upstairs. No lift available.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    10
    Had a beautiful lovely holiday. Strongly recommended.
    • Leisure trip
    • Family with young children
    • Premium Room - Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Nicely located with superb sea view Nice staff, nice food. I got a room with seaview,amazingly beautiful. Strongly recommended.

    Stayed in August 2025

  • Reviewed: 27 June 2025

    9.0
    SOMEWHAT IT WAS A GOOD EXPERIENCE
    • Leisure trip
    • Couple
    • Premium Room - Garden View
    • Stayed 3 nights

    WIFI IN ROOM

    BEACH WAS GOOD. DINNER SOME WHAT NOT SO SATISFIED ROOM WAS GOOD

    Stayed in May 2025

  • Reviewed: 5 June 2025

    10
    A dream getaway in a truly magical place
    • Leisure trip
    • Couple
    • Premium Room - Garden View
    • Stayed 10 nights

    Everything about our experience was perfect from the very beginning. We had an absolutely wonderful time on our vacation, and the entire staff did a fantastic job in making our stay truly unforgettable. Our time at the restaurants was nothing short of exceptional. The staff were consistently warm, attentive, and went above and beyond to ensure we were well cared for. Their thoughtful service truly elevated our entire stay. And the food, every single meal, was absolutely delicious from start to finish! A special mention goes to Ram, whose outstanding hospitality in the restaurants turned our dinners into something far beyond a 4-star experience. He made each evening feel extra special, and we’re incredibly grateful for his dedication and charm. I also have to mention the stunning beach right in front of the hotel. It’s by far the most beautiful stretch of coastline in the entire area. Crystal clear water, soft sand, and peaceful surroundings made it the perfect place to relax and unwind. Mauritius is truly something special, a perfect blend of natural beauty, warm hospitality, and unforgettable experiences. We would absolutely return to this hotel and are already looking forward to our next stay.

    Stayed in April 2025

  • Reviewed: 1 June 2025

    5.0
    Serves its purpose if you looking for a quiet place to crash.nothing else
    • Leisure trip
    • Couple
    • Premium Room - Ocean View
    • Stayed 1 night
    • Submitted via mobile

    A few things missing. No bathrobe. Missing basic amenities. Only body cream provider. Nothing else.

    Location. Spacious rooms. View. Rather quiet and peaceful.

    Stayed in June 2025

  • Reviewed: 29 May 2025

    5.0
    Over all it was a good experience
    • Leisure trip
    • Couple
    • Premium Room - Garden View
    • Stayed 3 nights

    The salads same every day

    Dinner not satisfied because daily dinner was the same daily . No seafood or lamb meat.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    10
    Underrated resort. Beautiful, peaceful place surrounded by lush garden
    • Leisure trip
    • Family with young children
    • Premium Room - Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    I loved everything

    This is such an underrated resort It s so beautiful, surrounded by a beautiful, well looked after lush garden, wonderful beach, 2 big swimming pool + water park The rooms are very big, clean and bed very comfortable Food Excellent and personnel very attentive and polite. Drinking water provided every day in the room plus on the beach

    Stayed in May 2025

  • Reviewed: 18 May 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Premium Room - Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Property look s tired and outdated

    Nothing

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Beautiful beach view and comfortable stay
    • Leisure trip
    • Couple
    • Premium Room - Ocean View
    • Stayed 4 nights

    This stay was for a 50th wedding anniversary and the staff went all out to ensure a most memorable occasion.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    10
    Great place to stay if you’re looking for 5-star luxury at a reasonable price.
    • Leisure trip
    • Couple
    • Premium Room - Ocean View
    • Stayed 1 night
    • Submitted via mobile

    No WiFi in the room

    Staff very friendly and helpful. Beautiful location.

    Stayed in May 2025

Showing 1 – 25

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