great breakfast.. excellent and friendly staffs at restaurants.

Stayed in June 2025

The business center was closed...which was a bit of a bummer

Amazing resort a big thank you to the front of house staff Karan, especially Ajay in the bar downstairs and the staff in the restaurant

Stayed in July 2025

I did not like that the pool is not heated during winter and the gym is not opened 24 hours. The gym is too small to do floor exercises. The pricing of the food menu in the restaurant is not competitive with those in other 5 star hotels along Balaclava beach. And they can do better with their breakfast buffet.

I like it because it’s peaceful , good location for sunset sighting, the room is spacious and the staff generally are service oriented, every attempt was made to make our stay comfortable and enjoyable. F&B staff were flexible to accommodate our dietary requirements.

Stayed in June 2025

I just wanted to say a big thank you for Anikeit front desk manager for all your help during our stay at the resort. You were incredibly welcoming and made everything so smooth and easy for us—from check-in to helping with our questions and giving great tips.

Stayed in June 2025

Far place The floor parkae is not stable and noisy

Quite Clean Good staff Delicious food

Stayed in May 2025

No proposed of upgrade. Speed of service. Half of the staff not responsive enough and making silly mistakes on orders. Food at restaurant is quite expensive and not even so good compared to the street food in the island. Prices are definitely too high, 10-15 euro for cocktails.... At the end of the stay, the staff became less accommodating. The beach of the hotel is almost not swimmable, too many corals.

Great breakfast. Great welcome. Great room.

Stayed in May 2025

We had 1 issue with our room as the water was not hot. I mentioned this to reception who sent a technician & he solved the issue for us.

We arrived as a 2nd hotel stay & were not disappointed. Our room was very nice a good size with private small pool. The food & drinks were very nice & the staff attentive. We took time out for a massage & so glad that we did. the staff were attentive & the massage was great. The menu's are nice, with 4 restaurants to choose from, which you can eat at different times & days of the week. Our stay was for 2 nights due to a flight cancellation, so we were not able to take in all of the facilities. We also enjoyed the glass bottom boat trip direct from the beach.

Stayed in April 2025

Nothing

Everything was amazing

Stayed in May 2025

Overall good property - I would suggest to provide more variety of foods in the menu- I found the menu rather limited-

Clean.. peaceful atmosphere… good place to relax and cut off

Stayed in May 2025

Dinner was not good

The front office manager Mr. Anikeit he was very good and naice with me

Stayed in April 2025

The access to the beach.

Lovely staff and the food was really good.

Stayed in January 2025

Not much choice of food for in room dining. No lunch options for in room dining. Also there is not much choice for in room desserts. Most times it is too hot around the building without Air conditioning so it is hard to go outside to get lunch and not being able to order to room. Makes it a bit hard. The lighting for the room could be a lot better. Also the bathroom would be much better if it had a bidet.

The views from the room of the sea are amazing. The swimming pools in the rooms made my stay as I could swim whenever I wanted without the thought of having eyes on me. Which was a big thing for me as I do have anxiety and struggle in public spaces. The staff are very friendly and welcoming. I loved the country and the hotel and would hope to be back. If there ever is affordable rooms or villas for families with multiple children, i would be back.

Stayed in December 2024

It was hit and miss with the buffet dinners, but the one on New Year’s Eve was very good!

The staff did their very best to meet our needs! Special thanks to Dylan and Varoonen for their excellent customer service and attention to details.

Stayed in January 2025

There were many new staff and some not well trained compared to previous visits.

The villa room and private pool was great.

Stayed in December 2024

Room cooling initially

Stayed in December 2024

All good

Relaxed atmosphere

Stayed in October 2024

Gym - SMALL In-room Dining - Food served MUST BE CHECKED - Food ordered x 2 - raw

Hotel - GREAT Dining experience - GREAT Location - GOOD Staff - GREAT

Stayed in September 2024

Beach. Sand doesn't seem real and lot of rocks in the water Gym is very limited and not well maintained. There is very limited lighting in the rooms. Menu feels a little limited if you are staying for several days. Overall I would definitely stay here again and would highly recommend this property!

Staff service was exceptional and they were very attentive Heated private swimming pools in the rooms were great temperatures and allowed us to enjoy swimming during the winter season. A huge plus point! Design of the property is lush and green. Beautiful and well manicured gardens The hotel Very accommodating to personalised requests

Stayed in August 2024

The road going to the hotel is dark at night. No street lights. It's like a secluded area. The seaside is small area only.

Not crowded. If u want a bit of privacy, then this is a good place

Stayed in July 2024

They aren’t clear of their policies on the websites. After a long travel when we landed there with all inclusive package they accounted us during our half way through the meal it isn’t all inclusive but a decided menu and only three course meal. Where u cannot order more than one dish for one person plus charge for water we didn’t want any beverages

Pool apartments

Stayed in July 2024

NOTHING

EVERYTHING THE MANAGERS WERE SUPERB! FOOD WAS LOVELY A GREAT EXPERIENCE

Stayed in April 2024

Beach is small, in winter season it is not a big deal as mostly pool is important and warmer. View from rooms is peaceful. I recommend heated private pool rooms for a relaxing holiday and great experience. Staff is very friendly and always helpful.

Amazing big rooms, very good for families

Stayed in June 2024

The beach was ok.. a lot of rocks and not smooth sand as we thought. Also the location of the hotel is quite secluded and you need a car to move around.

The room was extraordinary, the staff was super nice and helpful and gave us the most relaxing time. The Spa is amazing

Stayed in June 2024

The beach location is so bad 👎 It's not sandy beach and they did not mention it

Villa was gr8 Staff wonderful

Stayed in May 2024