No internet connection sometimes in room

We enjoyed a lot, everything is excellent especially cleaness, breakfast, swimming pool, personel, location…

Stayed in August 2025

Would have liked the breakfast options to include more local specialities.

Very comfortable and clean. The location was central, making it easy to get around. Staff were very polite and extremely helpful.

Stayed in July 2025

No 24h room service, but I am not sure if i can say I don’t like it. Just noticed, when we wanted to order some drinks after midnight. Breakfast and food at the bar on the ground floor is not tasty. Could be better definitely.

Easy check in, no additional money for deposit, pool etc, location is great, everything you can reach by walk, space in the pool, actually nice place.

Stayed in August 2025

None

Clean and comfortable room!

Stayed in August 2025

Nothing

Lots of room around the pool. Good size room, balcony

Stayed in July 2025

If I was being picky, the bath robes need replaced. They had some marks on them and the loops to hang of put the tie through were ripped. The pillows were also not to my liking, they were too soft. That being said, the staff were very accommodating to this and provided me with firmer pillows.

The hotel was is the perfect location for getting around Malta- particularly Sliema and Valletta. Other nearby areas were only a quick taxi, or a slightly longer bus journey. The room was great and had lots of space with good finishings- the turn down service in the evening was a lovely added touch too. The hotel was gorgeous and facilities were brilliant. We particularly enjoyed the breakfast buffet, the rooftop pool and the TemptAsian restaurant. There were different theme nights and offers throughout the week which can be enjoyed too.

Stayed in August 2025

The only comment I would make is that there was no secure entry to lifts

Most aspects of the hotel are great. Just be prepared for a slight uphill walk back to the hotel from the promenade, but you do have several choices of routes to the promenade.Room service was excellent with staff making sure you had all supplies morning and afternoon. Great view our 6th floor room..

Stayed in August 2025

Nothing, the only comment I might say and maybe they could consider is to heat a bit the water in the swimming pool at the rooftop it was cold .

Everything was really great . I read the reviews before but it was even better than I expected.

Stayed in August 2025

The elevator to the garage took too long to repair

Everything was really marvellous. We enjoyed the indoor pool which was ideal for small children!

Stayed in May 2025

Nothing to fault.

Fantastic hotel, in a quiet area of Sliema yet only a couple of minutes walk to the seafront, harbour and main area of Sliema. Our room was clean and comfortable with a partial seaview and a balcony. The infinity pool area located on the 9th floor was a great place to relax, the views looked out to sea, across to St Julians and beyond and in the other direction Valetta which looked beautiful especially at night. There was a great pool bar up there too serving food and drink all day - Happy Hour between 3pm and 5pm served cocktails 2 for 12 Euros. Breakfast buffet to start the day was so good with plenty of choice for everyone, there's no reason to leave hungry. We ate in three of the onsite restaurants, the food and service was great in all of them, especially in Temptasian on the 9th floor (best to make a reservation) the food here was amazing. There is a tour desk in the main lobby, thanks to Sandra for sorting our excursions. On a last note one of the best thing about this hotel is the staff, from the Management and down, the customer service was second to none. Too many to name but thanks to Dominica, Kristjan and Chang at the pool bar and Puja and Julia at the Temptasian restaurant. We would like to say thanks to you all for such a wonderful stay and we look forward to coming back.

Stayed in July 2025

Nothing was explained by the staff when I arrived (breakfast, pool, restaurants…) but my husband and parents in law had arrived already so maybe that’s why. I had asked for a view with deluxe room but didn’t have any view from our balcony as were on 3rd floor. They offered to move us after 2 days but we had unpacked everything…Also very busy at the pool and the sunbeds are all very close to each other

The space in the room, the breakfast on the lovely terrace, the view from the pool, the little extra fruits/ chocolate everyday. Close to the boat to go to Valetta, a supermarket and lots of restaurants.

Stayed in July 2025

the rooms where really nice, stuning night view. The breakfast was good.

Stayed in July 2025

The pool was a little crowded and it could be hard to find a sun lounger in the shade. Some guests would reserve sun loungers at the beginning of the morning and then not appear for hours.

The service was more than exceptional. I've never experienced such friendly and helpful staff at any other 5 star hotel. For example: The service desk remembered my name and room number (even when I'd forgotten my room. One night I wanted to change the booking at the Temptasions restaurant and the lady on the front desk couldn't get through on the phone. I went there myself, too - and found the lady had gone all the way up to the restaurant to try and sort it. I was having a limoncello at the end of the evening with my wife was offered another on the house. More than anything, ALL the staff were continuously happy and friendly and smiled and said hello at every occasion. The rooms were cleaned brilliantly by really friendly, happy staff. Bravo!

Stayed in July 2025

Excellent rooms, friendly staff, very generous and delicious breakfast, with pancakes and omelets prepared to your liking by the chef working at the breakfast table. The indoor and rooftop pools and the gym are shared with AX Victoria, as the two buildings are connected. Both swimming pools are great, there is a superb bar next to the rooftop pool, and there is also a sauna next to the indoor pool. The area is very nice, just a few minutes' walk from the waterfront. Bus stops and numerous small and large shops, including some that are open 24 hours a day, are also just a few minutes away.

Stayed in July 2025

Staff was super nice, facilities were great (pool, restaurants etc) and breakfast was amazing

Stayed in July 2025

We had a good stay at AX Hotel in Malta. Overall, everything was nice — some areas could use a little renovation, but nothing major. The rooftop pool is definitely a highlight, with great views and a relaxing vibe. The staff were friendly and very helpful throughout our stay. Would recommend!

Stayed in July 2025

Amazing staff, great Service, very good resturants. The main star are all the staff members, from reception to room service to every single person we came in contact with was always eager to help with a smile.

Stayed in July 2025

Pillows and bed stifness and in some common areas, there were bad smells. Indoor pool small and some equipment being refurbished.

Seemles process in check in and efficient staff

Stayed in July 2025

I didn’t love the resort it was in

The staff were so friendly and helpful

Stayed in June 2025

Size of pool misleading

Staff excellent

Stayed in July 2025

The hotel is in an excellent location and offers great service. The staff are extremely friendly and helpful, and are always on hand to assist guests. It is also close to shops, restaurants and the ferry to Valletta.

Stayed in July 2025

Nothing at all - it was all perfect!

We stayed at AX The Palace with our 6-month old baby for a week and we had the loveliest time. The hotel is located centrally in Sliema, 5 minutes walk to the sea front, including the Valetta Ferry, tour boats and bus stops. The hotel was exceptionally clean and well-looked after. Staff are incredibly friendly - every single staff member we met went out of their way to help us, but a special mention goes to Sailendra & Leonie at breakfast and Dominika upstairs at the pool bar - you really made our holiday, thank you! Breakfast was fantastic - options for everybody, fresh and tasty, and coffee was good too. All of the facilities were excellent and well-maintained. The pools are all great, we only used the rooftop pool, which is fabulous on a hot day. The view of Valetta from the roof is fantastic too. Guests were all respectful, with well-behaved children. I can’t recommend this hotel enough. I would book again in a heartbeat.

Stayed in June 2025

Great bed and room

Friendly staff -

Stayed in June 2025

Possibly the heat but drainage smell was fairly persistent even after a change of room !

Location was nice. Area quiet. Breakfast was fine.

Stayed in June 2025